World Passenger Festival


Our Story

The World Passenger Festival is a conference and exhibition for the leaders of the world's rail, bus and urban mobility providers, transport authorities and governing bodies in charge of corporate strategy, commercial growth, digital transformation, and customer facing services.


In 2024 we will once again be the global meeting point for our community of 2,000 transport professionals , bringing them together to be inspired by over 250 speakers across two incredible days


With eight different conference stages, the agenda covers everything from customer experience, integrated mobility, ticketing & payments, digital innovation to revenue management and distribution, sustainability and loyalty


Join us in Vienna to be part of the conversation. 



Key themes and topics in sharp focus at the World Passenger Festival 2024

Retail & eCommerce
Revenue Management & Pricing
Next-gen Loyalty
Future Bus Experience
City Transport
Next-gen Payments
Smart Ticketing
Passenger Information Systems
Disruption Management
Customer Experience
On Board Connectivity
Enterprise Transformation
Data Insights & Personalisation
Smart Stations
Liberalisation & Competition
Rural Mobility
First and Last Mile



The World Passenger Festival is all about opportunity


The World Passenger Festival is the best place to meet international transport executives who are focused on driving innovation, growing revenues and transforming customer experience as we know it.

The exhibition and sponsorship opportunities are unparalleled with one of the largest audiences in this sector attending annually – and growing.

To find out more about sponsorship opportunities, contact Chris Brent at


We look forward to meeting you in 2024