Thomas Ableman is Director of Strategy & Innovation at Transport for London, one of the world’s largest city-wide transport authorities. Thomas is responsible for getting TfL ready for the future: from setting and leading TfL's strategy through to the testing and adoption of new mobility...

Wido Beekman worked with the newest innovations for unique, unicorn companies. At Vayapay, he is responsible for growing the business and making a difference in urban mobility. The Vayapay team has its root in the financial industry.

Clemens Behr is leading the project „Multimodale Datendrehscheibe NRW” at Verkehrsverbund Rhein-Sieg (Rhine-Sieg Transport Association). For the federal state of North Rhine-Westphalia the project´s main goal is the development of an aggregator back-end system for mobility data facilitating...

Björn Bender joined Rail Europe as President & CEO in November 2022. He is a mobility expert with a 20-year experience in the sector, and brought his rail expertise, customer centricity and spirit of innovation to the company.Before joining Rail Europe, Björn was Head of Innovation, Research...

Jaromir Beranek is a deputy of the Prague City Assembly and Chairman of the International Relations and EU Funds Committee. He has served at the Prague City Assembly since 2018, acting as the Chairman of the IT and Smart City Committee. He assumed his current role in February 2023. Jaromir holds...

Head of customer service at LTG Link, passenger business company of Lithuanian Railways group. Responsible for customer service and the best experience while travelling by train. Almost 20 years of experience in customer service, leadership, product and process management in B2C and B2B business.

Leo Bull, CIO/CTO Leo Bull has a bachelor's degree in science and specialization in information technology, from the University of Oslo and the University of Fribourg, Switzerland. In addition, he has further education in management/project management from Norwegian Business School. Leo has...

Diane is an experienced and successful driver of change, resulting in improved employee engagement, customer experience and commercial performance. She has worked across a number of sectors including retail, media and transport. Diane is able to engage and inspire colleagues through collaboration...

Mike is Nomad Digital's Head of Innovation. With responsibility for innovation at Nomad, including working with internal stakeholders, Alstom and 3rd party organisations, Mike represents Nomad on the Alstom Innovation Champions and the RSSB Future Communications & Positioning Systems...

Coordinator of the EU-funded project MobiDataLab which aims to promote data sharing in the field of mobility, Thierry Chevallier (Dipl.Eng.) is a software project leader specialized in geodata web services and map applications. Collaborating for several years with researchers in the fields of...

Angelos is the Head of the City Intelligence Lab at the Austrian Institute of Technology in Vienna and Senior Faculty at the Institute for Advanced Architecture of Catalonia. His work focuses on performative design, simulation, AI and data-driven optimization as well as interactive interfaces and...

Silvio Ciccone has worked at the Swiss Federal Railways SBB since 2015. He started as product manager for digital tickets, took over the lead for the multimodal program “Mobillty Platform” and since 2021 he is the Head of the department “First & Last Mile” and member of the management board in...

Luca De Angelis joined HRS family in 2013 with a variety of increasing management responsibilities and leadership roles from Corporate Sales up to Markets management. After leading the expansion of HRS Group within both the Italian and Spanish market, he was responsible for Southern and Eastern...

Tarik Demnati is the Chief Product Officer (CPO) for Nagarro Ground Transportation Practice, a global digital engineering company that provides a wide range of services, including application development and management, digital product engineering, artificial intelligence and machine...

The internationally experienced Industrial Engineer started his professional career at Roland Berger Strategy Consultants. After six years he joined Lufthansa in 1999, where he held various top management positions within the airline. In 2011 he took over responsibility for Miles &...

Director of Passenger Revenue at Great British Railways Transition Team (GBRTT)Suzanne Donnelly is on secondment to the GBRTT leadership team as the director responsible for the Passenger Revenue team, which builds on the capabilities of the Rail Revenue Recovery Group (RRRG) set up in early 2021.  ...

Caroline is Head of Inclusion at East West Railway Company and was appointed by the Minister for Disabled People as the Disability and Access Ambassador for the rail industry in 2021. Caroline has worked in the rail industry for 17 years and is passionate about disability advocacy and...

Chris is the Chief Customer Officer for Plusgrade, the global ancillary revenue leader in travel. Chris plays a pivotal role in spearheading the acquisition of new partners across the globe in the rail, air, and cruise industries. His leadership and industry thought leadership have been...

Adrian is a passionate advocate for sustainable mobility solutions and loves to engage in active knowledge transfer on future trends, e.g. as edutainer at universities and schools. He has a diverse background from corporations to start-ups, including vast experience in environmental leadership...

Alexander has been with SBB since 2012 and is currently in charge of international marketing and distribution. Apart from his work on revamping SBB?s own international sales platform, he has been actively contributing to international initiatives such as FSM. In addition, Alexander is in charge of...

Dr. Isabella Grahsl is Head of Business Development at DB Regio AG, Deutsche Bahn's everyday mobility provider. DB Regio offers a broad portfolio of sustainable mobility services on rail and road with the aim of promoting the transport revolution, also in rural areas. Before joining DB Regio AG ...

Named in the UK's top 5 growth entrepreneurs, Iain is at the helm of Seatfrog as Founder & CEO. Seatfrog is helping the Rail industry supercharge ancillary revenue upwards of 316% by transforming the way they sell 1st class upgrades and a matrix of ancillaries on mobile right up to...

Inmaculada Gutiérrez is the Director for the International Business of Grupo Renfe and CEO of Renfe of America. She also a member of the Board of Elipsos. Inmaculada has extensive professional experience in both the public and private sectors. She has worked for the Ministry of Economy in Spain and ...

Alumni of Ecole Polytechnique and U.C. Berkeley, Remi Habfast began as a strategy consultant before moving to SNCF, the national railway of France. There, he held key operational and strategic roles, leading him to spearhead a comprehensive revamp of the TGV Nord service.Joining Wiremind in...

Martin has been working on online marketing projects for more than 15 years, since the beginning of his career.In 2018, he became the first member of the Slovak Lines innovation team, where he still works today.In the position of Marketing and Development Director, in addition to marketing...

*Civil Engineering at Twente University (NL) and MBA at College des Ingenieurs (F)*Trainee at SNCF (F)*Project manager at European Rail Research Institute (NL) and ERRAC (B)*Manager of the performance analysis department at ProRail (NL)*Two one-year study visits tot Tokyo and Takamatsu (JP)*Head of ...

Synne Homble is Chief Officer Customer Experience and Innovation at Vy. Her responsibilities include digital customer services, market services, new mobility solutions and business in the tourism segment. Before Vy she has background as a business lawyer and from leadership positions in the...

Pranay Jain is the CEO and Co-Founder of Enterprise Bot. He started his first venture at 18 and has been a serial entrepreneur since then. A passionate leader, he is able to build bridges between technology & business and is a true visionary. He was a winner of the US Federal Reserve Monetary...

Education Master of Commercial and Corporate Law (LL.M.) with Credit at the London School of Economics and Political Sciences, London, GB Law studies at the University of Vienna and the University of Leiden (Netherlands) Professional career since 08/2015 CEO, ÖBB-Postbus GmbH 05/2011 - 07/2015 Head ...

As Head of Loyalty Innovation and Consulting at Loyalty Partner Solutions, Marie supports clients to design, optimize and innovate their loyalty program. Her passion for loyalty is evident in her commitment to helping businesses create unique loyalty programs that drive customer engagement and...

Carolin Kodde has a background in innovation and entrepreneurship and joined Deutsche Bahn in 2019. Initially working as a consultant on internal strategy projects in the CDO and CIO unit, she has since moved to the startup hub of Deutsche Bahn, DB Mindbox, where she is a manager for startup...

Born in 1979 in the Hanseatic city of Gdansk, Anna-Theresa Korbutt holds a degree in Business Administration and has been the Managing Director of the Hamburg Transport Association (hvv) since 1 April 2022 and is a passionate manager in the field of public transport. Since the beginning of her...

Jakob Lambert is Managing Director of One Mobility GmbH, founded by Republic of Austria to distribute the new “KlimaTicket” and to develop a digital cross-company National Sales Platform for all public transport tickets. Before he accounted for the introduction of the annual pass “KlimaTicket” on...

Mark Langmead is Director, Compass Operations with TransLink.  He is responsible for revenue collection and the customer experience with the Compass smart card and ticket program in Vancouver BC. In this capacity, Mark developed and implemented the strategic plan to transition the organization from ...

Professional with a Master's degree in Behavioral Economics and over seven years of experience in the mobility sector. Specialized in Mobility as a Service (MaaS) products, with a focus on usability and customer centricity.

Heidi Lund Hansen, Distribution manager Heidi has a bachelor's degree in marketing communications. During her 24 years at Flytoget, she has been responsible for Flytoget's customer center and B2B sales, before moving to a new position as distribution manager in 2020. Today she is...

Daniel Mast is responsible for the customer experience and product management in over 300 travel centers of Deutsche Bahn throughout Germany. Leading questions in his work are: How are the roles of human touchpoints changing in an increasingly digital world? How is the role of the travel centers...

Since 2016, Andreas Matthä serves as CEO of Austrian Federal Railways ÖBB, and since 2019, as Chair of the Community of European Railway and Infrastructure Companies (CER). In addition, he is a Member of the European Management Committee at the International Union of Railways. Andreas Matthä, a...

After joining Trainline as Director of Operator Relations for Trainline Europe, Christopher Michau, is appointed Managing Director of Trainline France in February 2023. Prior to joining Trainline in July 2021, Christopher spent 18 years developing and managing relationships with leading global...

Lawrence Moore Evans – Customer Accessibility Manager at Eurostar International I’ve been working at Eurostar since January 2015. My first 5.5 years were spent as one of the station Team Leaders, managing a team of 20 Customer Service Team Members & since August 2020, I’ve been working as...

Ravina Mutha is the Co-founder and Chief Growth Officer at Enterprise Bot, Switzerland’s leading conversation AI and Automation solution provider. With a passion for entrepreneurship, she excels in understanding clients’ needs and delivering high-quality solutions within tight deadlines. She has...

Harsh is an engineer and a nerd at heart who has been in the technology industry for more than 11 years. He has played multiple roles, from being a developer to being a functional and solution architect in numerous rail IT projects. Harsh has dedicated the last few years to combine his passion for...

Samuel Niemand has achieved his Master of Arts in Business in Logistics and Transportation Managament at the University of Applied Sciences of the bfi Vienna. Whilst finishing his Master’s programme, he started working as a quality investigator für public rail passenger service at the federal...

With multi-sector experience in customer proposition development and delivery,  for the past 7 years Rob has held senior roles within the Rail industry, initially with the Stagecoach Group managing and developing customer and stakeholder experience, both tactically at East Midlands Trains and...

Senior executive with a long management track record in the public transport, energy and environmental sectors. Broad experience as general manager and board member in national and international organizations. Current role Head of Mobility Services and CEO PostAuto, Member of the Executive Board...

Vicky Radke leads loyalty marketing at Amtrak, the United States’ federally chartered intercity passenger rail operator. Her team drives customer engagement, ridership and revenue through the Amtrak Guest Rewards program, the co-branded credit card program, loyalty partnerships and CRM.

Alexandra Reinagl is CEO of Wiener Linien, Vienna’s public transport provider. The company operates five underground lines, 131 bus lines, 28 tram lines. Alexandra is responsible for Operations, Sales and Corporate Communications. Since June 2021 she has been the chairwoman of UITP EU Division and...

Harald Reisinger is CIO and CFO at RailNetEurope (RNE). With his Master’s degree of Computer Science and Economics from Technical University of Vienna he started his career as the Head of Competence Centre for VA TECH and after that took a role of CIO at ÖBB. Thanks to multiple-year experience in...

Juergen Ross studied Planning and Operation of Public Transport at the Technical University in Berlin and graduated in engineering. At first he was working with Berlin Public Transport Company (BVG) for almost 15 years. Since 1998 he has been working with VBB Verkehrsverbund Berlin-Brandenburg, the ...

As a Senior Project Leader for strategic marketing Lisa has conducted several initiatives around customer relationship management and communication at Deutsche Bahn. After introducing the new BahnBonus tier levels last year her current goal is to find the right message for the customer at the right ...

FH-Prof. Dr. Bernhard Rüger is managing director of netwiss and professor at the TU Vienna. For more than twenty years he has been working intensively on the behaviour and requirements of passengers in local and long-distance trains and on the optimisation of vehicle layouts with a special focus on ...

Takahito SAHODA was born in Tokyo, Japan, in 1990. He received the Master’s degree in computer science from TUAT (Tokyo University of Agriculture and Technology), Tokyo, Japan, in 2017.He was hired by JRE (East Japan Railway Company) in the system planning department and was responsible for...

David Sarfatti graduated in 1998 with a Master's Degree in Mathematics from the University of Caen, France and in Applied Statistics from the University of Joensuu, Finland.After a career as IT software developer and Project Manager in the French Railway, he held a director position at Avancial ...

Martin Seiser is currently Group CIO at ÖBB Holding and Managing Director of ÖBB-Business Competence Center GmbH, where he is responsible for Information & Communication Technology, Innovation and Digital Technology. Prior to that, Martin Seiser was CIO at Salzburg AG, where he was responsible...

- Born 27 October, 1966 in Vienna/Austria- Joined Austrian Airlines in January 1988, therefore >35 years airline experience so far- Chairman “IATA Schedule Information Standards Committee (SISC)” 2004-2009- Since >10 years engaged in “Partnership Management” for Lufthansa Group- Co-founder of ...

Dr. Sabine Stock is Executive Board Member of ÖBB-Personenverkehr AG. ÖBB-Personenverkehr AG has around 7,200 employees and 476.8 million annual passengers, runs over 4,000 local and regional trains and over 2,400 buses per day. Stock is in charge of various divisions at ÖBB-Personenverkehr AG:...

Takamasa Suzuki joined UIC in June 2022 as a senior advisor for Station Managers Global Group, at which he focuses on facilitating better station management and passenger experience. After completing his doctoral coursework in built environment, he started his career as a researcher at Transport...

Endre has more than 15 years of experience in the technology industry, the last 13th of them as part of Nagarro. He has been part of the management team for the last 10 year starting from program/project management moving to delivery management and for the last 2 years leading the Ground...

David was a vocal and successful public transport activist from the age of 17 in Budapest, the capital of Hungary. Redesigned bus networks, new tram projects were launched as a result of this advocacy. After that, he continued as a public official: he was the first, founding CEO of...

Katalin Walter has been CEO of BKK, Budapest's transport manager and developer since January 2021. Before that she held several leadership positions in both for profit and not-for-profit sectors in Hungary and CEE. She was a Partner at McKinsey &Company, where she worked 15 years in...

March 24, 2022 – elected the new Chairman of the Board of Directors and CEO of České dráhyMichal Krapinec has worked in České dráhy since 2017, for example, he was the director of the strategy and property management department and the project office department. Prior to that, he was also in the...

Member of the Management Board of DB Regio AG, Bus Division (since 2020) and Street Mobility Division (since 2023) Functional expertise in controlling, strategy and intergroup relationsLongstanding management and executive experience in public transport in Germany and in the UK

Before becoming Group Chief Executive of Go Ahead Group in November 2021, Christian worked for Transdev in various roles including CEO North and Central Europe. He was a member of the Executive Committee and has led the development and transformation of multi modal operations across 7 countries...

Jasmine Sulaiman is the Executive Vice President and General Manager of Commercial for Prasarana Malaysia Berhad and is based in Kuala Lumpur. She is responsible for Prasarana’s overall non-fare commercial business. With almost two decades of business and commercial experience, she is a seasoned...

Since 2019, Lola Ortiz Sánchez has been the General Director of Planning and Mobility Infrastructures at the Madrid City Council. The execution of large works related to the infrastructures for all types of mobility as well as the implementation of the new Safe, healthy, sustainable and Smart...

Fabrizio Bona is the Italo - Nuovo Trasporto Viaggiatori Chief Commercial Officer from November 2014 and is responsible for the commercial development on the high-speed market. He has an extensive experience in marketing, communication and sales, starting in the major Italian telecommunications...

Thierry Mueller started his career at the Swiss Railways (SBB), among other projects, he was in charge of the TGV High-Speed services between Switzerland and France. In his actual position as Head of the Public Transport Department in Canton of Graubünden he is in charge of the coordination of the...

Mark Anderson is Head of Commercial Innovation at Go-Ahead Group with responsibility for growing the rail market with innovation focused on the future of transport. Current work includes Active Travel, MaaS and partnerships in the smart cities area. As part of the Go-Ahead Nordic team in Norway...

Jan Ilík started his career in the transport sector back in 2010 at the Ministry of Transport. Until 2018, he was responsible for rail transport policy and international cooperation, including the high-speed project and its international integration. Since May 2018, he has been working for České...

Dr. Peter Verlic is presently the Director of Slovenian Railways Institute of Traffic and Transport Ljubljana (Prometni institut Ljubljana)  a position he first held between 1993 and 1998  and the Chairman of SEESARI, the South East Europe Strategic Alliance for Rail Innovation. He obtained his PhD ...

Andreas Perotti is Chief Marketing Officer, Europe for EHang. The Nasdaq listed company is the world's leading autonomous aerial vehicle (AAV) technology platform company. EHang provides customers in various industries with AAV products and commercial solutions: air mobility, including...

Vincent Neumayer holds both degrees in natural resource management and urban & regional planning. After having gained five years of experience in international consulting in spatial-, transport- and mobility planning at Vienna University of Technology and Urban Innovation Vienna (formerly known ...

Laura Lassila, Senior Specialist, Ministry of Transport and Communications, Finland, is specialised in digitalization, competition and data exchange on mobility sector. She has master of laws degree from University of Lapland and LL.M in International Trade Law from University of Turin. Laura has...

Carlos Arias, leaderships the Digital Transformation strategy and Office in MOBILITY ADO, he focuses on giving a better Customer Experience using new technologies and data driven decisions to create and improve new business models, products, and services to the customers. He promotes the use of big ...

Jenny is responsible for SJ's digital sales & self-service channels. Jenny also has responsibility for SJ's digital roadmap as well as the booking, ticketing and payment solutions from a business perspective. Jenny has previously helped establish SJ's presence on social media and...

Six years ago Dovile Aleksandraviciene joined an ambitious top management team of Lithuanian Railways and bursted into challenging period of company transformation. With almost 20 years of professional know-how in marketing, commerce, business development and strategy, leaded by the strategic...

Andy has been ‘Head of Systems – Rolling Stock’ at East West Railway Company since April 2022 and is responsible for supporting the Target State approach of EWR with regards to future Rolling Stock. A key part of this is developing the requirements that align with our Outcomes and Customer...

Passionate, articulate and sincere; with a life-time of lived experience of being disabled, Neil has a wealth of genuine knowledge and anecdote to share. Having created 19 successful businesses and serving the British Government as an International Business Ambassador, he delivers his warm and...

An expert in research, behavioral sciences and innovation within the SNCF, Isabelle Collin has headed Transilien's Nudge Unit since 2019, a pioneering entity in France and in the public transport sector, dedicated to the application of behavioral sciences to solve key issues in the traveler...

47 years old Industrial Engineer as profession Working for Deutsche Bahn since 2004 Since 2019: Head of Payment Procedures and Revenue Accounting (DB Vertrieb GmbH) Since 2010: Head of Payment Procedures (DB Vertrieb GmbH) 2006-2010: Head of Pricing (DB Regio AG) 2004-2006: Project Manager (DB AG)...

Paul Brindley is Sales and Distribution Director at Eurostar and responsible for driving sales through our distribution partners and direct to Eurostarforbusiness.comAt Eurostar, I am responsible for the multi-channel distribution strategy, leverage the distribution reach of our partners, working...

Currently the Director for NEORide. Katherine oversees the day-to-day needs of 18 transit members across Ohio, Kentucky, and Michigan, including executing special projects, grants, and marketing. In 2019, she spearheaded the effort to launch EZfare the largest multi-county mobile ticketing system...

Verena holds a Master of Arts in Automotive and Mobility Management at Technische Hochschule Ingolstadt with a focus on urban and shared mobility. Since 2019 she works as an Expert for Finance & Tariff at Stadtwerke München / Münchner Verkehrsgesellschaft (MVG), where she is responsible for...

Kolumbus is one of the pioneers in public mobility in the Nordics, and Espen has been one of the protagonists ever since he joined the industry in 2015. His interest and expertise lies at the intersection of public services, private/commercial services and the end-users. His background is in...

Mr. Juho Kostiainen works as a project manager at Business Helsinki. He’s the coordinator of Mobility Lab Helsinki – the city’s testbed for smart mobility. He has been working with smart mobility related research, development and innovation activities for the past ten years.  

In 2019, Manfred Rieck set the course for Deutsche Bahn on quantum by founding a research group for quantum technologies. The group concentrates on the industrial usage of quantum computers for optimization problems and on the security aspects of quantum cryptography (PQC, QKD). He sees the quantum ...

Isabelle is Member of the Board (Mobility Platform Services) at Mobimeo. With her deep knowledge of the mobility sector and its stakeholders, she and her team define Mobimeo's market approach. Isabelle joined the company at an early stage in 2018. The mobility industry is a red thread in her...

Dimitri Konstantas is Professor at the Geneva School of Economics and Management (GSEM) of the University of Geneva (CH), director of the Information Science Institute (ISI) and member of the Information Service Science Institute of the University Center of Computer Science (CUI), having served at...

US-American from Baltimore, Maryland; living in Germany for 12 years and in Hamburg for the past 8 years.Bachelor in "International Relations" and "German Studies" from Washington College in Chestertown, Maryland, USAMaster's degree in "International Peace and Conflict...

Karina is part of the Global Meeting and Travel team for Ingka Group, leading the Global Payment, Airline and Ground transportation categories. Besides leading the project to enable a more sustainability-led Global Meeting & Travel Programme.Prior to joining the Global Meeting and Travel team...

A certified customer experience professional, Matt has worked across disciplines such as ops, digital and customer experience for over 16 years in the rail and aviation sectors. He excels at putting people at the heart of everything to deliver data driven accessible and personalised omni-channel...

Nicole Ringer is head of Service Team and Customer Experience at Wiener Linien. With her team she is responsible for customer support via mail, customer participation and customer experience. Not a single day goes by without her being surprised by questions, feedback and needs that customers bring...

As head of Passenger Information and Innovation Manager for Metropolitan Transportation located in Munich, Germany at DB Regio AG, Deutsche Bahn, Wieland is Chief Product Owner of digitization throughout all customer channels like inside trains, online/mobile and stations in cooperation with...

Tomeu Sabater is Head of Digital Services at Mobile World Capital Barcelona Foundation. He studied Telecommunication Engineering (UPC, Barcelona) an holds a Master’s in Business Administration (esade, Barcelona). His work is focused on promoting the development of disruptive products and services...

With a background in engineering and a degree from technical university TU Ilmenau and Fraunhofer IDMT, Sebastian has always had a focus on the end users’ perspective of products and services. As product and project manager in digital media technology, he has worked in the field of real-time...

Sharon has worked for Britain’s independent watchdog for passengers since 2006. Sharon works in the policy team and leads work on the rail contracts programme. She uses passenger research to make the case for improvements. Value for money, reliability and effective management of disruption are key ...

Dr. Johannes Springer serves as the Director General for the 5G Automotive Association (5GAA), a global, cross-industry organization of companies from the automotive, technology and telecommunications industries, working together to develop end-to-end solutions for future mobility and...

 Sascha Wolter is a professional developer and user experience enthusiast. His true passion is to improve the human-computer interaction: He loves to build conversational and multimodal experiences with text (chatbots) and voice (aka Alexa). Sascha works as a...

Vanessa Stichelmans is since end 2019 a proud member of the SNCB Innovation lab. As an innovation project manager, she’s handling ‘customer centric’ proof of concepts about innovative solutions. Besides managing projects she contributes to introducing a culture of innovation & entrepreneurship...

Pedro Mouta is a Senior Program Manager at the Wireless Broadband Alliance with Management and IT Delivery background, presently with the responsibility to help WBA members developing standards and industry guidelines to achieve a more interoperable and user-friendly Wi-Fi ecosystem. With...

Jens has a extensive and broad experience of the Transport industry when it comes to passenger transportation. He has for many years worked in both the private and public part of the sector but also in jointly owned companies. He has therefore acquired a solid industrial knowledge and an extensive...