World Passenger Festival

 

MEDIA & NEWS

2023 Interview: Spencer Dando, VP Middle East & Africa, Snowfall

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2023 Interview: Silvia Kaupa-Götzl, CEO, ÖBB-Postbus GmbH

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2023 Interview: Severine Mastikian, Rail and Transit, Europe Lead, Accenture

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2023 Interview: Katherine Conrad, Director, NEORide

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2023 Interview: Kasper Schmidt, Chief Executive Officer, Rejsekort

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2023 Interview: Guan Hui Goh from Land Transport Authority

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2023 Interview: Jaromír Beránek from City of Prague

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2023 Interview: Thomas Wolf, COO, Hacon - Siemens Mobility

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2023 Interview: Vincent Neumayer, Deputy Head Multimodal Mobility Planning, Wiener Linien

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2023 Interview: Wout Meutstege, Consultant, Sqills

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2023 Session: Welcome Address by Leonore Gewessler, Federal Minister for Climate Action, Environment, Energy, Mobility, Innovation and Technology, Austrian Government

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2023 Session: ÖBB: A visionary overview with Sabine Stock, Executive Board Member, ÖBB-Personenverkehr

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2023 Session: Keynote Interview with Veronique Stephan, Executive Board Member, Head of the Division Passenger Markets, SBB

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2023 Session: In conversation with Elmer van Buuren, CEO, European Sleeper

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World Passenger Awards 2023

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2023 Panel: "Capturing the moment: Delivering a sustainable mobility ecosystem which works for all"

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2023 Session: "From train tracks to data highways: Exploring the potential of 5G and FRMCS in railways" by Nikolas Hoesch, Accenture

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2023 Session: "Delivering effective rail travel across the Czech Republic: The future of customer centric services" by Michal Krapinec, České dráhy

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2023 Session: "Powerful strategies to drive modal shift to rail" by John Ritchie, Seatfrog

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2023 Session: "Evaluating the impact of liberalisation in Spain: The impact of over 2 years in operation" by Hélène Valenzuela, Ouigo Spain

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2023 Session: "Unlocking powerful revenue streams through cross-vertical insights from airline, hotel, and cruise industries" by Danielle Brown, Plusgrade

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2023 Session: "Developing effective services in Italy: our approach to customer experience at Trenitalia" by Simone Revelli, Trenitalia

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2023 Session: "The growth of rail travel around the world: Optimising connections, speed and cost for your market" by Philippe Lorand, UIC

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2023 Session: "S3 Passenger: Uncovering the power of dynamic pricing by Wout Meutstege, Sqills

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2023 Session: "Redefining travel: the game-changing potential of integrated passenger transportation solutions" by Rémi Habfast, Wiremind

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2023 Session: "Invigorating the British rail market: how GBRTT is bringing an industry together to go for growth, with short term plans and lasting reform" by Suzanne Donnelly, Great British Railways Transition Team

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2023 Session: "Adapting to a new revenue management system at Amtrak" by Yan Laporte, Expretio and Leonardo Romero, Amtrak

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2023 Session: "The outlook beyond Spain: Renfe’s vision for a leading role in the future of the global rail market" by Inmaculada Gutierrez, Renfe

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2023 Session: "The role of transport in creating the most liveable city in the world" by Alexandra Reinagl, Wiener Linien

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2023 Session: "The role of technology in transforming the future of mobility" by Hannes Boyer, Verband der Bahnindustrie

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2023 Session: "The unexpected key to the next billion passengers" by Iain Griffin, Seatfrog

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2023 Panel: "Going beyond the expectations of our customers: how will new technology & innovative thinking impact what the future of mobility will look like?"

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2023 Diversity Panel: "Towards inclusive and people-centric transport: How can public transport fully embrace a culture of diversity, equity, and inclusion?"

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2023 Session: "The role of rail in Ukraine: From transporting necessities to presidents, stations doubling as bomb shelters & playgrounds" by Oleksandr Shevchenko, Ukrainian Passenger Railways

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2023 Session: "Urban Air Mobility - Friend or Foe? Imagining a future with accessible urban air mobility services and the impact for sustainable public transport" by Andreas Perotti, eHang

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2023 Panel: "The night train renaissance: Exploring the resurgence of overnight rail travel"

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2023 Panel: "Disrupting the norm in transport: competing effectively for passengers with innovative solutions"

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2023 Session: "The role of brand identity in success in a competitive market: the OUIGO experience" by Federico Pareja, Ouigo Spain

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2023 Session: "Rail-Onboard retail – Leveraging technology to improve profitability and customer experience" by Jon Hall,  Novo Onboard Retail

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2023 Session: "Continuous growth at NTV Italo: Developing our offer for different customer segments" by Fabrizio Bona, Italo

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2023 Session: "S3 Passenger: Pushing the boundaries for customer-centric disruption management - a case study from the heart of transition" by Henrik Olofsson, SJ

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2023 Panel: "The future of RM in transport: The role of AI, optimising yield, loyalty and continuing the growth trajectory"

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2023 Session: "How incumbents can contribute to the common goals of EU transport policy of increasing international rail connections" by Jan Ilik, České dráhy

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2023 Session: "Sharing Via Rail Canada’s return to strong growth with effective offerings and delivery to market" by Sophie Huot, Via Rail Canada

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2023 Session: "The role of revenue management as a new entrant in the Spanish market" by Fernando Castejon, iryo

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2023 Session: "Measuring the performance of a new revenue management system" by Philipp Bartke, DB Fernverkehr

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2023 Session: "Implementing a new reservation system at SJ: our roadmap to optimise pricing structures" by Bjarni Skipper, SJ

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ÖBB and Wiener Linien at World Passenger Festival 2023

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Interview with
Mobility Association Austria

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Sponsor Interview with Daniel Haas, CTO of CN-Consult

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Speaker Interview with Hayden Sutherland, Founder of Open Transport Initiative

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Sponsor Interview with Björn Bender, President & CEO of Rail Europe

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Speaker Interview with Mimmi Mickelsen, Tramway/Railway Infrastructure Manager at Gothenburg City

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Sponsor Interview with Marcus Fromm, Managing Director at Accenture

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Sponsor Interview with Roman Oberli, CEO of Axon Vibe

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Speaker Interview with Robert Lynn, Engineering Manager at Dublin Bus

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Sponsor Interview with Philip Saxholm, Product Director at Snowfall

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Speaker Interview with Lola Ortiz Sanchez, General Director of Planning and Mobility Infrastructure at City of Madrid

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Speaker Interview with Laura Lassila, Senior Specialist at Finland Ministry of Transport

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Speaker Interview with Jasmine Sulaiman, EVP Commercial at Pride Prasarana Malaysia

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Sponsor Interview with Harsh Narula, Co-Lead of Ground Transportation at Nagarro

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Sponsor Interview with Conor O'Riordan, VP Sales at Seatfrog

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Sponsor Interview with Bart van Munster, CEO of Sqills

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2022 Session: Interview with Oleksandr Shevchenko from Ukrainian Passenger Railways

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2022 Session: Keynote Interviews with opening speakers from Vy, ÖBB & Arriva

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2022 Session: "The return of the legendary Orient Express" with Claire Hennebel

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2022 Session: "Attracting specific segments with customised products and fares" by Cécile Morel, TGV Lyria

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2022 Session: Patrick Kongsilp, Director of Revenue Management at Amtrak

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2022 Session: Ouigo Spain - "How to successfully break the high-speed rail monopoly with a new brand"

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2022 Session: "Understanding the impact of pricing on the behaviour of our citizens" by Verena Dany

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2022 Session: "Autonomous journeys: inclusion meets equity" by Neil Barnfather from GoodMap

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2022 Session: "Transport for Humans: What insights can behavioural science offer public transport?"

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2022 Panel: "Meeting the future skills gap in the public transport workforce"

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2022 Panel: "Using revenue management & pricing tools & strategy to increase competitivity"

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2022 Session: "Rail Onboard Retail – Learning from advances in the Airline Industry"

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2022 Session: Fabrizio Bona, Chief Commercial Officer, ITALO - Nuovo Trasporto Viaggiatori

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2022 Session: Marcus Fromm, Managing Director at Accenture, speaking about the Metaverse

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2022 Session: "Developing our ancillary revenue strategy to improve customer experience and revenues"

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2022 Session: "How providing passengers with an improved travel experience will strengthen your revenue"

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2022 Session: "What is the public response to new night train services? - The Slovakian perspective"

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2022 Panel: "Expanding our revenue sources to optimise spend per traveller"

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2022 Session: "How we are positioning our product to make our trains attractive to Austrians" by Kurt Bauer, ÖBB

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2022 Session: "VIA RAIL Our Journey for growth – New Reservation System" by Michel Boudreau

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2022 Session: "Role and reliability of forecast in a post Covid world" by Thibault Barbier, ExPretio

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2022 Session: "Driving revenue growth with ancillary services whilst improving customer experience at LNER"

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2022 Session: "How optimizing more than the single seat price can increase the leverage of RM"

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2022 Session: "Growing travel in rail in italy post-pandemic" by Serafino Lo Piano, Trenitalia

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2022 Session: "Happiness CAN buy you money" with Julie McArrowsmith and Elizabeth Hall from Seatfrog

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2022 Session: "Is now the time to pay attention to the growth of the Metaverse?" by Eric Leopold

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2022 Panel: "Creating the conditions for wide spread modal shift to public transport"

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2022 Session: "Relaunching our Loyalty Program at LTG Link as part of our wider customer proposition transformation"

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2022 Session: "One Year In: Learnings from an Ancillaries Journey with Amtrak"

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2022 Session: David Glantz, Director Business Development & Consulting, Loyalty Partner Solutions

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2022 Session: "Mind the gap between the trains and the loyalty platform" with Virgin Trains Ticketing

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2022 Session: "How customer service influences customer loyalty"

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2022 Session: "Navigating the liberalised landscape as a State Owned Operator: Cesky Drahy’s approach"

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The Wordnerds Awards announced at World Passenger Festival 2022

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2022 Session: "Reforming rail retail and ticketing: the future outlook in Great Britain"

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2022 Session: "Reimaging fares and ticketing in Wales in a post-Covid world"

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2022 Session: "Creating new revenue opportunities with creative business development in Malaysia"

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2022 Session: Philipp Bartke from DB Fernverkehr AG

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Speaker Interview: Klaus Marien, NMBS-SNCB

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Speaker Interview: Kristina Andersen, Eindhoven University of Technology

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Speaker Interview: Femke Woudstra, NS

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Speaker Interview: David Glantz, Loyalty Partner Solutions GmbH

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2021 Session: Interview with Marjan Rintel, NS

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2021 Session: Interview with Michaela Huber, OBB

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2021 Session: Interview with Mike Cooper, Arriva

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2021 Session: Interview with Andre Schwammlein, Flixmobility

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Webinar: Smart service management for sustainable rail operations

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Leveraging trains IT network to expand the passenger experience

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Webinar: Fjord Trends 2022 and the shift in relationships in Rail and Transit

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