World Passenger Festival



The World Passenger Festival always has the most important and timely topics at the forefront of the agenda.

2024 will be no different as we focus on shaping the future of sustainable mobility and the role technology and innovation can have in shaping a strong future for public transport.


Focused on all things commercial and customer impacting, we bring together international leaders and innovators to discuss critical areas of development. With 5 different conference tracks , the agenda covers everything from sustainability, integrated mobility, ancillary revenue, customer loyalty, digital transformation, customer experience, ticketing, payments and much more.


Over 2 days we’ll feature 250 speakers from the world’s largest public transport operators and their partners who will share their vision, insights & lessons learnt. Additionally, we build in plenty of time for networking and meeting others who can help you reach your goals.


What to Expect



Conference Topics in 2024 Include

Retail & eCommerce
Revenue Management & Pricing
Next-gen Loyalty
Future Bus Experience
City Transport
Next-gen Payments
Smart Ticketing
Passenger Information Systems
Disruption Management
Customer Experience
On Board Connectivity
Enterprise Transformation
Data Insights & Personalisation
Smart Stations
Liberalisation & Competition
Rural Mobility
First and Last Mile

Confirmed Speakers



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