5 – 6 October 2021
Beurs Van Berlage, Amsterdam, Netherlands
Innovation. Experience. Digital.
For the WORLD'S TRANSPORT OPERATORS AND THEIR PARTNERS
What is The World Passenger Festival?
We are living through a transformative era of mobility.
The World Passenger Festival is a unique event bringing transport leaders together to discuss the technologies, strategies and opportunities which can encourage a return to public and shared transport usage.
Sustainable Travel • Integrated Mobility • Customer Experience • Digitisation
Fjord Trends 2021: Ready, Reset, Reinvent. The emerging trends in business, tech and design impacting Rail and Transit
2 February 2PM GMT / 3PM CET
Fjord Trends examines the top human trends impacting business, technology and design in the year to come. Now in its 14th edition, it is crowdsourced from Accenture Interactive’s 2,000+ innovative designers and strategists from around the world.
The COVID-19 pandemic highlighted what’s important to us, it’s inspired community spirit and ingenuity, and generated change on a huge scale around the globe.
In Fjord Trends 2021, we delve into seven trends that we believe will be most important for organizations, employees, and customers over the next 12 months and beyond:
- Collective displacement
- Do it yourself innovation
- Sweet teams are made of this
- Interaction wanderlust
- Liquid infrastructure
- Empathy challenge
- Rituals lost and found
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SPEAKER HALL OF FAME
Trending Topics at
RECOVERY
SUSTAINABILITY
INTEGRATED MOBILITY
INTERNATIONAL HIGH-SPEED RAIL
DIGITAL PLATFORMS
CUSTOMER EXPERIENCE
CONNECTIVITY
LIBERALISATION
DISTRIBUTION
REVENUE MANAGEMENT
PAYMENTS
SMART STATIONS
AUTONOMOUS VEHICLES
ANCILLARY REVENUE
TICKETING
ECOMMERCE
ON-BOARD EXPERIENCE
PERSONALISATION
LAST MILE SOLUTIONS
MACHINE LEARNING
BLOCKCHAIN
WAY FINDING
PASSENGER INFORMATION SYSTEMS
WHO ATTENDS?
RAIL OPERATORS
BUS OPERATORS
SHARED MOBILITY & OTHER TRANSPORT
CITIES, GOVERNMENT BODIES & ASSOCIATIONS
TECHNOLOGY PROVIDERS
START-UP PARTNERS
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