Pinar Kucukyilmaz | Director, Continuous Improvement
FreshDirect

Pinar Kucukyilmaz, MBA, is a dynamic and results-driven executive leader with over 15 years of experience in business strategy, corporate development, product innovation, and transformation initiatives. Her expertise spans industries including food and beverage, grocery retail, technology, healthcare, furniture, wholesale, manufacturing, retail, automation, and importing. Pinar brings a unique blend of corporate leadership and entrepreneurial experience, excelling in international acquisitions, product development, and navigating complex business challenges. As Director of Continuous Improvement at FreshDirect, she leads high-impact transformation initiatives, optimizing supply chain operations through ML-driven NPS initiatives, automation, technology advancements, and cross-functional collaboration. With a track record of delivering multimillion-dollar improvements through process optimization, data-driven decision-making, and the systematic development of new service offerings, Pinar has positioned herself as a key voice in business and operational transformation. Passionate about the intersection of supply chain innovation, business strategy, entrepreneurship, cross-functional collaboration, and consumer-driven transformation, Pinar helps organizations break silos, integrate real-time customer feedback into operations, and drive measurable improvements in both business and supply chain performance. With extensive consulting experience and expertise in growth strategy, business transformation, and change management, she has successfully guided organizations through complex strategic initiatives. A firm believer in developing talent and fostering communication from the C-suite to frontline teams, Pinar is a key influencer in the evolving business and supply chain landscape, frequently engaging with industry peers to share insights on strategic growth, customer-centric transformation, and operational excellence. Pinar’s unique blend of entrepreneurial agility and corporate transformation expertise makes her a sought-after voice on leading through ambiguity and driving innovation in complex environments.