Michelle Bailey | Chief Operations Officer
NXTPoint Logistics

With nearly 20 years of experience in the home delivery industry, including time with NonStop Delivery, Estes Forwarding Worldwide and Need It Now Delivers, Michelle brings a wealth of experience and expertise to NXTPoint Logistics. She has spearheaded numerous initiatives to transform home delivery operations, resulting in increased efficiency, customer satisfaction, and significant business expansion. Her expertise in optimizing supply chain processes, implementing innovative technologies, and fostering a customer-centric approach are invaluable as NXTPoint expands and enhances home delivery services.   As COO, Michelle oversees all aspects of the home delivery business, including capacity planning, fleet management, customer experience, and operational efficiency. Her main goal is to ensure that NXTPoint provides exceptional customer service and positions the business to scale with growth objectives.