FREQUENTLY ASKED QUESTIONS

May 27-28, 2025
Congress Center Basel, Switzerland

BOOK YOUR TICKET

Frequently Asked Questions

When and where is the event?

Tuesday, 27th May, 2025 — Wednesday, 28th May, 2025

Congress Center Basel - Messepl. 21, 4058 Basel, Switzerland

What are the timings?

Timings will be disclosed closer to event dates.

Is there parking on-site?

There is on-site parking available. Please visit this page for more information.

Having trouble registering?

Please ensure that your email address is unique and has not already been used to register.
If you are a speaker or sponsor, one of the Future Labs Live team members should already have registered you. Please contact them directly if there are any problems with your registration.
If you have further issues with registering, please contact lukas.nichta@terrapinn.com

How do I gain access to the official events app?

The Future Labs Live 2024 event app will be available for sponsors and exhibitors four weeks before the event and two weeks for visitors and guests. After downloading the app, you can log in with the same email you used for registration. Follow the instructions on the app to register for an account.

After registering to the app, you will be able to:

View the attendee list
View all exhibitors
Make connections and network with other attendees by requesting meetings
Build your personalised agenda by marking the sessions you are interested in

Find out more about Terrapinn Events App and how to download the app here .

Can I request meetings with other attendees?

Yes, you can request meetings with other attendees on Terrapinn Events App when the event app is live a month prior to the event.

I would like to sponsor, who should I contact?

Visit our sponsor/exhibit page for more information about sponsorship and exhibition opportunities. If you would like to enquire directly, contact shilpa.suthar@terrapinn.com .

I want to speak at the event, who should I contact?

Visit our conference page for more information about our speakers and the event's topics. If you have any enquiries regarding speaking opportunities, contact ellie.whitehead@terrapinn.com .

Where can I stay?

Visit our Hotel Map page to view the hotels near the Congress Center Basel and stay at a discounted price.

How do I get my CPD certificate?

You can earn up to 15 hours of CPD accreditation by attending this year's event. You will need to register the sessions you would like to attend priot to the event via the Terrapinn Events App.

After the event, all delegates will receive an email with instructions on how to obtain their CPD certificate.

Visit our CPD page for more information.

Is there a dress code?

Our attendees typically dress in business attire at our events.

Can I bring my child?

Individuals under 18 will not be permitted entrance to the event.

Can I download an attendee list or an exhibitor list?

Yes, you can download a sample attendee list from 2024 here.

You can see all our sponsors, exhibitors and start-ups here .

Please note, we do not work with 3rd party groups to provide this data. Please do not engage with any emails offering an attendee list of exhibitor list, this is not from Terrapinn.

Do you work with partners for accommodation or travel?

No, we do not work with any 3rd party groups for accommodation or travel. Please do not engage with any emails offering discounts on behalf of Terrapinn as this is not from us.

Our recommended list of hotels can be found here , provided by HotelMap.