FREQUETLY ASKED QUESTIONS

 

Future Labs Live 2020 is going digital

We’re delighted to announce that the 2020 edition of Future Labs LIVE Congress is going digital.

What does this mean for you?

 

More participants

Because attendance is now possible from anywhere in the world, we’re working with our partners to expand our reach and involve a truly global audience across multiple industries. With our new digital pricing options, we’re promoting the event to more delegates and expect more registrations. 

 

I’d like a refund

We’re delivering the event, with all speakers participating, all the networking will still be available to you, with a much more sophisticated networking platform. We’re therefore not able to offer refunds.

 

The price I paid to register for the physical event is different to registration for the digital event, what should I do?

We’re giving people a voucher to bring their colleagues for the price difference of what they paid to attend. Contact tayyab.abbasi@terrapinn.com for more information

 

Do I need to re-register?

You do not need to re-register, your registration remains valid.

 

What if I can’t attend the Virtual Meeting live? Will sessions be recorded?

Yes, all sessions presented virtually will be recorded and made available post-meeting.

 

Can I transfer my registration to a colleague?

Yes, if you can’t attend the virtual meeting, you may transfer your registration to a colleague.

 

Will attendees and exhibitors be refunded for airline tickets and hotel costs?

Registrants are responsible for cancelling their own airline and hotel reservations. Terrapinn is not responsible for any airfare or other costs incurred by registrants.