João Frias | Head of Payment Strategy & Global Fraud
TAP Air Portugal
João Frias is the Head of Payments Strategy & Global Fraud at TAP Air Portugal, bringing over 18 years of expertise in the aviation industry.
He specializes in optimizing payment ecosystems, enhancing customer experience, and implementing robust fraud prevention measures across global markets.
João has played a pivotal role in shaping payment strategies and security standards, having led prominent international groups such as the IATA Baggage Fraud Group, the ALTA Latin America & Caribbean Fraud Prevention Group, and the IATA Cards Fraud Prevention Standards Group.
João is a strong advocate for innovation in digital payments, driving initiatives that integrate emerging technologies, streamline transaction processes, and ensure compliance with regulatory requirements
Appearances:
World Aviation Festival Day 2 @ 14:45
Presentation: Taking Off with Flexibility: How Klarna and TAP Air Portugal Are Redefining Airline Payments
World Aviation Festival Day 3 @ 11:45
Panel: Strengthening airline payment resilience – scaling operations, optimising approvals, and reducing risk
· How are airlines and travel companies evolving B2B and B2C payment strategies to meet growing global demand?
· Reducing friction in complex payment flows: how can airlines, OTAs, and partners streamline transactions settlements?
· What’s working to increase authorization rates and reduce payment failures?
· How are data insights and AI helping improve payment optimization and fraud detection?
· What are the new approaches to collaboration with banks, acquirers, and PSPs to drive better results across markets?
· Managing regional complexities in payments: balancing local methods, regulation and risk
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