Jerry Angrave | Customer Experience Consultant
Empathyce

Jerry Angrave, Customer Experience Consultant, Empathyce

Appearances:

World Aviation Festival 2024 - Day 1 @ 10:00

Fireside Chat: Beyond compliance – How are we building trust and an inclusive airport experience for all?

Moderator: Jerry Angrave, Customer Experience Consultant, Empathyce

Karen Ellis, Chief Customer Experience Officer, San Antonio International Airport

World Aviation Festival 2024 - Day 1 @ 10:15

Building trust, breaking barriers: How can we create a seamless travel experience for disabled passengers?

Moderator: Jerry Angrave, Customer Experience Consultant, Empathyce

James Fremantle, Senior Manager, Consumer Policy and Enforcement, U.K. Civil Aviation Authority

Bernadette Berger, Director of Innovation, Alaska Airlines

Roberto Castiglioni, Director, Reduced Mobility Rights

World Aviation Festival 2024 - Day 1 @ 12:00

Panel: Achieving accessibility in action: Staff training, technology and practical solutions

Moderator: Jerry Angrave, Customer Experience Consultant, Empathyce

Pál Hegedűs, Head of Terminal Services, Budapest Airport

Abhi Chacko, Head of Innovation & Commercial IT, Gatwick Airport

last published: 25/Apr/24 10:45 GMT

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