• Trends shaping the future of hospitals include chronic disease epidemiology, rapidly increasing health insurance coverage, E-Health, globalization, and people-centred care.

• The challenge for major service units of large hospitals is to vertically integrate community based services and facilitate networks of excellence in their specialties. The challenge for hospital governance is to horizontally integrate the major service units.

• Hospital management and design should support data driven continuous improvement, ongoing rapid evolution of service models, and a deep commitment to serving the community, however defined.

• Navigating through the complex healthcare landscape of emerging markets
• Getting to the root cause of problems
• Overcoming challenges of today and preparing for tomorrow

• The need of business to transform work process using effective and efficient use of IT

• Manage the tough expectations of stake holders and yet balance the resource mix by driving process excellence

• Adapt to organization’s culture, driving change and managing for optimization and excellence

• A healthcare case study which illustrates the need for IT in streamlining work processes in healthcare institutions

• Facing the challenge of rapidly increasing aging population and the lowest birth rate since 10 years before, the medical industry in Taiwan must embrace the information and communication technology and the lean concept originated from the Toyota production system to meet the increasing demand with less supply and kept same cost.
• Lean concept should be used in healthcare system to put more emphasis in disease prevention, health promotion and chronic disease management
• ICT can help the healthcare system in the automation of many medical processes to save more people and money. With the help of ICT and after the automation of medical processes, more medical data can be recorded in the cloud and can be used and analyzed. The experience of using Lean concept in NTUH will be presented.
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• The emerging digital patient - connected, concerned & consumer 
• The challenges and opportunities in engaging Patients in this social, hyper connected and quantified self age 
• Empowerment - providing freedom of choice in an inherently paternalistic discipline 

• Applying EMR system in OPD to decrease the amount of paper recording and the expenditure of hospital
• Developing EMR system to improve the care quality of outpatients
• Using the cloud EHR system to reduce the medical examination and inspection for the patient

Investment Trends & Opportunities

Healthcare IT Adoption Strategies

Streamlining Operational Efficiencies

• Delivering greater value to patients through upskilling and job redesign
• Developing a framework to enhance career development and facilitate engagement
• Expanding staff capabilities with amplified results as each level of staff assume some responsibilities of the upper echelon

• Scope of problems with care transition- hospital readmissions, medication errors and adverse events
• Institutional commitment – accountability for care transition
• Barriers to effective care transitions

• Surfacing opportunities for process improvement
  
• Understanding waste and its presenting opportunities for increasing efficiency
  
• Streamlining processes for optimal efficiency
  
  

• Understanding the importance of patient transport department in hospitals with high volume surgery base
• Leveraging on technologies and tracking tools to fasten patient flow and safety
• Evaluating the role of discharge planning nurse/coordinator to streamline admission and discharge process

Investment Trends & Opportunities

Healthcare IT Adoption Strategies

Streamlining Operational Efficiencies

• Trends shaping Healthcare Sector
• Embracing challenges
• Tapping on potential opportunities

• Recognising the rise of chronic diseases as a major cause of human disability and death
• Evaluating the drawbacks of facility based healthcare delivery models in treating chronic disease
• Uncovering innovative healthcare models to combat chronic disease

• Clinical Competence supported by Technological excellence,
• Optimal Utilization of resources to derive maximum benefit and
• Process Re-engineering to maximize the productivity.

Thailand, Brunei, Malaysia

Indonesia, Philippines, Vietnam

Singapore  

• Learning how the advent of new sources of travelers affect traditional patient inflow and outflow patterns
• Maximizing Southeast Asia's dominance in the global medical tourism industry
• Growing medical tourism for your hospitals

• Addressing potentially avoidable unplanned admissions in the current care delivery process
• Leveraging on the correct combination of (acute and primary)medical and community care resources to enable transition of care
• Driving the importance of empowering patients to minimize "last resort" usage of the emergency department

• Globalization – How it has influenced travel patterns of medical tourists?
• Country Wide – Are we selling the attractiveness of medical tourism?
• Demands of international patients – It varies depending on: a)country patient comes from, b) cultural and social economy background.

• Anticipating potential opportunities and uncovering trends in investing in SEA
• Overcoming key barriers facing investors

Khoo Teck Puat Hospital (KTPH), a 590-bed general and acute care hospital, opened in June 2010. KTPH combines medical expertise with high standards of personalised care, set within a healing environment, to provide care that is good enough for our own loved ones. From intuitive wayfinding to logical clustering of services, KTPH’s design is focused on providing a hassle-free experience for patients. More information can be found on KTPH website at www.ktph.com.sg