ALL-STAR AVIATION SPEAKERS

Carsten Spohr, born on 16 December 1966 in Wanne-Eickel, has been Chairmanof the Executive Board of Deutsche Lufthansa AG since 1 May 2014. He managesthe Lufthansa Group with the business segments NetworkAirlines, Eurowings andAviation Services with around 135,000 employees worldwide.After...

Joanna Geraghty is President & Chief Operating Officer of JetBlue, responsible for JetBlue’s operations and commercial performance including network, brand and marketing and revenue management.Geraghty’s focus is on delivering a leading customer service experience, enhancing operational and...

Shai Weiss is Chief Executive Officer at Virgin Atlantic and an Executive Director of the Virgin Atlantic board.Shai and the team are keenly focused on Virgin Atlantic and Virgin Holidays together becoming the most loved travel company.Shai joined Virgin Atlantic as Executive Vice President and...

Mandy is CEO of HK Express – the first woman to lead a local airline and a part of the small community of 3% female CEOs in the global airline industry.  Having been with Cathay Pacific for close to 2 decades, she has held a variety of positions involving planning, revenue management and sales...

As Chief Executive Officer of KLM Royal Dutch Airlines, Pieter Elbers aspires to make KLM the most customer centric, efficient and innovative airline of Europe. His leadership style thereto is characterized by the conviction that the management of a company is a continuous balancing act between...

Anko van der Werff, appointed by the Board of Directors of Avianca Holdings as the new President & CEO of the Company joined the company on July 15th 2019. He has had an outstanding global career in the airline industry. In his last position with Aeromexico, as Executive Vice President and...

During his time as CEO, Heathrow has consistently improved service levels for passengers, while reducing costs, and it is now rated one of the best airports in the world. John has championed a third runway at Heathrow, building cross party and national support. In 2017 he launched Heathrow 2.0, a...

Johan Lundgren has spent his entire career in the travel industry working his way up through various roles to become most recently the Group Deputy CEO of Tui AG. Johan was also the CEO of the Mainstream Tourism business of the TUI Group (formed from the merger of TUI Travel PLC and TUI AG) where...

Gloria joined the World Travel & Tourism Council (WTTC) in August 2017,following a varied career in Travel & Tourism. WTTC is the body thatrepresents the global travel & tourism private sector worldwide. This sectorthat generates 10.4% of GDP and employs more than 300 million people.Her ...

Alexandre de Juniac became the seventh person to lead the International Air Transport Association (IATA) when he took on the role of Director General and CEO from 1 September 2016.De Juniac has almost three decades of experience in both the private and public sectors. This includes senior positions ...

SAS offers the most departures and has an attractive offering for people who travel frequently to, from and within Scandinavia. SAS conducted more than 800 scheduled flights daily in 2018, and a total of more than 30 million passengers traveled to SAS’ 125 destinations and on charter flights in...

József Váradi is the founder and CEO of Wizz Air, one of Europe’s fastest growing airlines and the leading low-cost carrier in Central and Eastern Europe. The company’s low-cost leader strategy has transformed the airline from being one of the many start-ups in 2004 to one of the major European...

Paul Griffiths is Chief Executive Officer of Dubai Airports, with the responsibility for the operation and development of Dubai International (DXB) – the world’s busiest airport for international passengers, as well as Dubai World Central (DWC). Paul joined Dubai Airports as its first CEO in...

Mehmet T. Nane became CEO of Pegasus Airlines in March 2016. Before that he served as CEO of CarrefourSA between 2013-2016, CEO of Teknosa between 2005-2013, and Vice Chairman of the Board of Teknosa between 2000 and 2005. After holding various managerial positions at the Türkiye Emlak...

Dirk Anne (Dick) Benschop is President & CEO of Royal Schiphol Group, Non- executive member of the Board of Directors of Brisbane Airport Corporation PTY Ltd and Non-executive member of the Board of Groupe ADP (Aéroports de Paris). He joined Schiphol Group in May 2018 from Royal Dutch Shell...

Felix Antelo is Business Administrator of the Pontificia Universidad Católica of Argentina and has more than 19 years of experience in the aeronautical industry, living and working in the most important countries of Latin America. He currently serves as President and CEO of Viva Air Group, the...

Mark Anderson is Chief Executive Officer of Connect Airways and a member of its Board of Directors.Mark and his team are focused on transforming Flybe to be Europe’s most loved and successful regional airline, with Stobart Air significantly growing its successful franchise and ACMI business.Before...

Linda Jojo is executive vice president of technology and chief digital officer for United Airlines, responsible for information technology, data analytics, digital products, e-commerce, cyber security and the airline’s digital strategy.Prior to joining United in 2014, Linda held the position of...

"Karen was appointed as CEO of airasia.com in December 2019, responsible for transforming AirAsia into the fastest-growing travel tech and lifestyle platform in ASEAN that offers a frictionless and personalized experience to consumers across discovery, ticketing, activities, hotel booking and...

With over 20 years of international IT and Telecommunications business experience, Telecom Engineer by education and a Consulting background, Mr. Lavorel has been with the SITA Group for the last 20 years, in various positions.Mr. Lavorel is the CEO of SITAONAIR, a fully owned subsidiary of...

Anita heads global airports operations at Uber. Uber currently operates at 600+ airports across the world and is the largest global ground transportation provider at airports. Prior to Uber, Anita was VP of Operations at A Place for Mom, a senior living marketplace where in addition to operations...

Catherine Luelo was appointed Senior Vice President and Chief Information Officer in August 2017, with overall responsibility for the Information Technology Systems supporting and enabling Air Canada's business. Air Canada is the flag carrier and the largest airline of Canada by fleet size and...

Kenya Airways Appoints Clare Ward as its CIONairobi, January 24, 2019 - National carrier, Kenya Airways has appointed Clare Ward as its Chief Information Officer (CIO) effective 23rd January 2019. Ms. Ward is an innovative and accomplished IT professional with a track record of driving bottom line...

Jamal has over a decade of proven success in marketing and commercial strategy for organizations across the region and globally with a specialization in customer centric growth and new market expansion. During the course of his career, Jamal was responsible for achieving first-in-industry successes ...

Mr. Martin Gauss serves as Chairman of the Board and Chief Executive Officer at Air Baltic Corporation AS (airBaltic), the Latvian airline, since November 2011. Under the leadership of Martin Gauss, airBaltic has been successfully restructured and reached sustainable profitability.  The...

Olivier Krüger is CEO of Lufthansa Systems. Driven by determination and trend-setting visions, he is a true innovation enthusiast on a mission for a more digital travel experience. In 2015, Olivier Krüger has taken on the challenge of running one of the world’s leading airline IT companies. From VP ...

Ms. Salam Al Shawa is the Senior Vice President of Marketing and Corporate Communications at Qatar Airways Group and is a long standing global marketing and communications professional in the aviation sector. She has been with Qatar Airways since 2001, where she created the integrated Marketing...

Anna is responsible for Shell's global sales of fuels and lubricants to the Aviation industry.  With one of the most extensive refuelling networks in the world supplying fuel and lubricants at about 900 airport locations, in over 60 countries, Shell Aviation’s customers range from private...

Senior Vice President and CIO at Korean Air responsible for Global IT Strategy, Planning and Operation that includes, Development, Security, Analytics, Innovation and Standardization along with the daily execution of the entire Operations Systems. Prior to joining Korean Air, Kenneth was head of...

Raj has more than 25 years of experience in the innovation and information technology sectors, asa strategist, leader, VC, and advisor.Currently, Raj is Managing Director and Head of Investing at JetBlue Technology Ventures, thecorporate venture capital arm of JetBlue Airways Corp.Previously, he...

An accountant by education, Lau Yin May started her career in one of the Big 4s accounting firms, but soon realized that her passion lies beyond accounting. She then ventured into management consulting with Accenture, focusing in strategic management and organizational behavior and...

Miri Danai is the CEO at Cockpit Innovation hub. Cockpit is the first airline industry venture arm in the world, with the mission to enhance innovation among its partners and invest in entrepreneurs with disruptive technologies in travel, aviation and aerospace. Cockpit is a partnership of EL AL...

Oliver Bertram, born in Germany, began his career at Lufthansa Technik after his studies in Aeronautical Engineering at the University of Technology in Aachen and Imperial College in London. At Lufthansa Technik he was responsible for the reliability of aircraft engines and managed various...

Rita has been working in Aviation Industry for more than 12 years, designing, implementing and leading different data and advanced analytics projects with a key impact on airlines strategy. During last 3 years Rita has been the head of Data & Analytics in Vueling where she has led the...

Jeff Lobl is Managing Director – Global Distribution and Omnichannel Strategy for Delta Air Lines. He is responsible for Delta’s commercial relationships with Global Distribution Systems, Online Travel Agencies and Meta search partners (e.g., Google, Kayak).  In addition, he is responsible for...

George Wang is Senior Vice President Information Technology of Singapore Airlines. He is responsible for driving the Company’s IT and Digital strategy to make Singapore Airlines the leading digital airline in the world. George also oversees Singapore Airlines’ newly established Digital Innovation...

Dimitris is an internationally recognized leader in the transport, aviation, & technology sectors with over 17 years of experience which has fuelled a passion for the digital ecosystem and disruptive innovation driving him to lead several global multi-sector projects.Today he is the Chief...

Mr. Fornes holds a dual Masters (MSc) in Aeronautics and Astronautics, and Technology and Policy from the Massachusetts Institute of Technology (MIT) and a Master in Civil Engineering (UPC). His 7-year professional experience can be classified in four stages. As a Research Assistant at MIT...

Carreer :1982 – 1983 : As trainee, one year for Alcatel Switching System Department1983 – 1984 : Professor in the French Navy (Military period) – OfficerALCATEL1984 – 1986 : Advanced Research Engineer for Alcatel Switching System DepartmentSEMA GROUP1986 – 1995 : Consultant, Project...

Charlotte Svensson has a broad background and experience in various fields when it comes to the digitalization and tech area. During the past couple of years, Charlotte has managed to implement a number of innovative and transformative initiatives, such as creating a new digital business...

I’m a passionate computer science engineer and PRINCE2 practitioner certified professional with a strong focus on human-machine interaction. I strongly believe project management discipline allows humans to materialize their dreams by providing a methodic way of working.I have experience in working ...

Martine van der Lee is Director Social Media at KLM Royal Dutch Airlines and oversees the largest social media team in the world.  Together with her team, she leverages the latest social media and conversational technologies, including voice, to improve and innovate the KLM customer...

Amy Burr is the Managing Director of Strategic Partnerships at JetBlue Technology Ventures (JTV). Her role is to build an ecosystem of partners and deployment opportunities for the many technologies of JTV’s portfolio companies. Amy has been a leader in creating, sourcing and implementing...

After a decade working in marketing communications in London, in 1992 Patrick joined Emirates in Dubai and has been responsible for shaping the at-seat customer experience. He created Emirates’ “ice” inflight entertainment & communications product, winning the Skytrax Best in world award for...

Hari Marar, Managing Director & CEO of Bangalore International Airport Limited (BIAL), is responsible for the management of the Kempegowda International Airport, Bengaluru. From joining BIAL in September 2006 as the Head of Daily Operations, Hari has held various positions at the...

Berit is member of Hannover Airport’s executive board. She serves as VP Corporate Development and Corporate Controlling. Her current areas of responsibility include strategy, digitalisation, investor relations, corporate controlling and portfolio management. She works for Hannover Airport since...

With more than 30 years at Southwest Airlines, Lisa has been responsible for creating, developing, and leading various Teams within the Company, including the newly formed Social Business Team in 2014, responsible for the social and digital evolution across Southwest Airlines and the launch of...

Kai Ling Ting leads innovation at Etihad Aviation Group, with a strategic focus on organisational capability development and culture change, accelerated innovation delivery and external partnerships. In her current role, she has conceptualised, designed and delivered Etihad’s innovation lab which...

Lennart Dobravsky is the Director of Research & Intelligence at the Lufthansa Innovation Hub – the digital transformation spearhead of the world's largest aviation corporation Lufthansa Group. In this role, he and his team engage in state-of-the-art market research and trend analysis of...

Avi Mannis is Hawaiian Airlines’ Senior Vice President of Marketing, responsible for the airline’s brand, direct sales channels, digital experience, loyalty program and product. Prior to that role he led revenue management and network planning during a period of explosive growth at Hawaiian. He...

Louise has nearly 20 years’ experience in the travel space with 9 years’ spent specifically focused on travel payments. Louise started her career at Virgin Atlantic Airways where she discovered that a payment ecosystem existed that almost seemed like a dark art to the uninitiated – she was hooked...

Lis joined the board as Chief Marketing Officer in May 2018 after 6 years heading up CRM and insight for the airline. Prior to joining EasyJet Lis spent 5 years as a marketing consultant across multiple sectors and leading brands and marketing agencies including Audi, Barclaycard, Belu and Rapier...

With nearly a decade in the aviation and airline industries, Vy Duong remains passionate about continuously improving the travel experience for customers. She began her career in this industry managing supply chain improvement projects for cargo, evacuation and lighting systems for Collins...

Payments and Fraud Prevention Expert. Conversion Rate Optimization in Ecommerce. Fan of agile methodologies, lean thinking. I manage the global payment strategy and the fraud prevention in Air Europa. It is an exciting challenge, going from negotiation with suppliers to definition of optimal...

Julio Toro was appointed Chief Information Officer of Copa Airlines in 2015.  In this role, Julio is responsible for leading the technology strategy of the company, including the design, planning, implementation, and operation of information technology that support Copa’s...

Senior Vice-President of Strategic Relations and Customer Experience in Avianca Holdings. Responsible of building and developing meaningful relations with global stakeholders such as government officials, media, NGO’s, Customers, Associations, etc. as well as designing the experience and the...

Jonathan Keane is Managing Director of Accenture’s Global Aviation practice and based in London.  Jonathan has spent over twenty years working with the world’s leading airlines, airports, aviation service providers, hotels, tour operators and travel agents across Europe, North America, Asia Pacific ...

Shahar Markovitch is the Chief Digital and Information Officer of EL AL Israel Airlines as of March 2018. Shahar joins El-Al from Bank Hapoalim, Israel largest bank, where he served as Chief Digital Officer. In this role he was recognized as one of Israel's top 100 most...

Nitin brings deep experience in product design and digital customer experience, which he has acquired over the last 19 years across leading internet companies in India. He is currently leading IndiGo as VP Digital to help the group undergo Digital Transformation.He previously built...

Jay is Industry Head for Travel at Google having joined the company in 2012 where he initially ran Google’s relationships with top retailers across Fashion and Luxury. He joined the travel industry in 2018, where he runs the team leading Google’s relationships with the UK airlines, car rental...

IT Engineer Degree25 years working for the airline industry both from inside the airlines and from the airline suppliers side.During this period I have run my own business for 10 years, supplying airlines with mobile device solutions (pre iOS and Android era).Currently leading Evelop's digital...

Ms Angeline Khoo was appointed Vice President Customer Experience on 1 July 2018. Sheoversees the customer insights, business analytics, experience design and changemanagement teams to further improve Singapore Airlines (SIA) emphasis on deliveringexceptional customer experiences worldwide using an ...

Dara is responsible for leading Ryanair’s Digital Transformation and overseeing the roll out of platform & product strategy across all digital channels. He leads a multi-disciplinary team of more than 75 Digital professionals across Product Strategy, Customer Experience, CRM, and...

Sébastien Couturier joined Groupe ADP (Aéroports de Paris), having graduated in economics from the Sorbonne and having received an Master Degree in air transport from the Institut du Transport Aérien in Aix-en-Provence. Since then he has held positions of increasing responsibility in operational...

Wayne Madhlangobe is an experienced advanced analytics leader with an extensive background in developing and implementing Data Science practices in large organisations.  He recently held the role of Data Science IT Leader at Enbridge Inc and a currently a Director at Air Canada leading the AI...

Current position Executive Vice President & Chief Commercial Officer. Member of SAS Group Management since February 1, 2014. Previous position Most recently, Executive Vice President & Chief Strategy Officer and previously worked in various management positions for SAS. Karl Sandlund worked ...

Shawn Xuewu Wang, Head of Data Labs at China Eastern Airlines. Shawn focuses on data strategy, big data solution, data transformation and AI innovation. He has successfully built the big data innovation ecosystem through data platform, computing platform, data analysis tools, data science and...

Jacqueline Ulrich has more than 20 years of experience in business development and sales areas, and her career has always been linked to the travel technology and hospitality sectors. She held senior positions in Amadeus, based in Madrid and Miami, and was Senior Vice President of Business...

Roland Jaggi is a Swiss citizen who started his airline career at Swissair. After 12 exciting years in Sales and Revenue Management he moved in 2006 to Athens based Aegean Airlines where he has built up the Revenue Management and Pricing teams.After first adding Distribution to his scope of...

Build and execute Finnair Group Brand strategy and generate positive brand perception and revenue growth. Lead all marketing activities in a global omnichannel environment, support and grow partnership relationships (eg, agencies, media companies, advertising and sponsorship's) Manage customer...

Mike Malik is the Chief Marketing Officer for Cirium and joined the company in 2018. He rebranded the company from FlightGlobal and brought together other brands the company had acquired in the last decade under one umbrella brand.  Mike has been in the airline and aviation industry throughout his...

Harald holds a degree in Industrial Engineering from the Technical University in Darmstadt / Germany.In 1993, Harald started his professional career with Roland Berger, working as a strategy consultant for airlines, airports and railroad operators. He joined Lufthansa Passenger Airlines in 1999 as...

Guy Johnson is the co-anchor of "Bloomberg Markets: European Open" on Bloomberg Television, covering top business, economic and market-moving stories from around the world. He is based in London.  Johnson brings nearly two decades of experience as a top financial broadcast...

Amandine is working at the International Air Transport Association as the Project Manager for the One ID initiative, which aims at introducing a collaborative identity management solution that spans across all process steps and stakeholders in the end-to-end journey, from booking to arrival at...

Kian Gould is the Founder and Chief Executive of AOE, a leading global expert in omnichannel e-commerce and digital transformation within the aviation space. He is a regular speaker at many global conferences, and a well-known expert in airport digitalisation; he is best known for transforming...

Ido Biger is the Chief Data Officer of ELAL Airlines. Israel's National Airline.In charge of making ELAL a leading Data Driven Organization. The Data Platforms, Rapid BI, Analytical Units and the Data Science team of the company are all under his responsibility. Reports to the company's...

Ash Jokhoo was appointed Chief Information Officer at Virgin Atlantic in February 2019 and is responsible for the technology strategy that will make us the most loved travel company.  Ash is driven by beautifully resolved, customer driven tech and has spent the last decade transforming and helping...

Fraser became Retail Director at Heathrow on 1st November 2018 following over 4 years at Heathrow Express as Managing Director and formerly Commercial Director.  Prior to this he worked at Gatwick Airport as Head of Travel Services, before moving across London to Heathrow.  His roles at the UK’s...

Barbara van Koppen (1966) has been appointed Senior Vice President Corporate Center and General Counsel as of 2015. In this role, she is responsible for managing a large number of Corporate Center departments of the company, including Corporate Legal Services, Compliance and Privacy, Public...

Himanshu Joshi is the Senior Manager of Innovation and Digital Learning at Qatar Airways. He has over 20 years of experience in digital learning and has been an effective change leader in the organisations he has worked with. He managed the region's first mobile and immersive learning project...

Tal Kalderon has been in the content and media field for more than 25 years.  He began as a television producer and director and in 2006 was invited to be EL AL’s consultant for upgrading the user experience in the entertainment systems. Since then he has been building concepts for entertainment...

Is currently leading the group tasked with managing, innovating and improving the “Free Spirit” Loyalty program, the subscription based loyalty program - $9 Fare Club and Cobrand relationships including Bank of America , Promerica and Mastercard plus all mileage related partnerships at Spirit...

Xavier Lagardère is Lufthansa Group’s Vice President in charge of Distribution, leading Lufthansa,Swiss and Austrian Airlines’ go-to-market strategy and channel solutions. Prior positions includeleading Brussels Airlines channel shift as VP e-Commerce, heading Groupon’s travel business inFrance and ...

Jo is Associate Director of Strategy at leading aviation and transport design consultancy PriestmanGoode. Trained in Product and Furniture Design, Jo specialises in insight and strategic thinking, defining solutions that improve the user experience. She has been with PriestmanGoode since...

Amy Ruddock is Vice President of Corporate Development at Virgin Atlantic, with responsibility for sustainability, corporate strategy, government affairs and the airlines second flag carrier campaign. Amy previously spent nine years with the Boston Consulting Group where she focused on...

Nik is based in Manila after joining Cebu Pacific to lead the set up and management of a loyalty program for the airline. The result being GetGo, the first lifestyle rewards program in the Philippines. The program is new generation with innovative features and benefits, continuing to grow strongly...

Rachel joined Sun Country Airlines as Director of Marketing Technology in August, 2018. Her team was an integral part of launching a new website on the Navitaire platform and continues to enhance the Digitial Experience at Sun Country. Previous to Sun Country, Rachel held various technology and...

A self-proclaimed futurist, Martin Mitev often feels like he’s living three different lives simultaneously. He scrutinises what has happened and what appears in news feeds and conferences to inspire colleagues to innovate at the office, cultivates two outstanding young citizens at home, and cruises ...

Anthony has lead Customer Loyalty for Virgin Atlantic since November 2019, including accountability for Flying Club, Virgin Atlantic’s frequent flyer programme, continuously improving both commercial performance as well as the experience for customers as part of our corporate ambition to be the...

Mark Nasr was appointed Vice President, Loyalty and eCommerce in July, 2017. In this role, Mark has responsibility for developing the vision and strategies for Air Canada's all-new, digital first loyalty program to be launched in 2020. He will also lead the design, development, implementation...

Marco manages the global sales of the entire passenger services product portfolio. At the heart of this portfolio sits “iFlyRes”, a PSS with a truly customer centric approach and strong order management and merchandising capabilities sitting at its core. Amongst current customers of iFlyRes are...

Truly passionate about moving people and giving them time back for the important things in life, Fabien joined Volocopter to achieve exactly that. While building up Uber in Germany as General Manager, he realised that innovation continues to challenge regulation and that cooperation is crucial for...

Stephane holds the vision for CellPoint Digital’s portfolio, and the job of translating it into an irresistible value proposition that will grow the brand and drive sales. He has a world of experience in marketing travel technology for the likes of Amadeus and Travelport Digital.His background...

Kirstin McCarthy is the Head of Sustainability at Birmingham Airport in the UK.  She is responsible for leading and developing the Airport Company's Sustainability strategy providing technical expertise and leadership on aspects of sustainability including aircraft noise, air quality, climate...

Jean-Charles is a French, trilingual executive with over 20 years of experience in the Air Transport Industry in prestigious corporations such as Air France and Panalpina World Transport.Since he joined IATA in May 2003, Jean-Charles has held different positions as Country Manager, leading the IATA ...

Güliz Öztürk began her career at Turkish Airlines. From 1990 to 2003, she served in various roles including as Manager of International Relations and Contracts, Alliance Coordinator, Sales and Marketing Director at Turkish Airlines. During that time, she managed important projects such as launching ...

Carolyn Prowse is the Chief Commercial Officer of Volaris.  Her areas of responsibility include strategy, network, scheduling, sales, marketing, revenue management, pricing, ancillaries, cargo, marketing, digital and commercial IT.  Prior to joining Volaris in March 2019, Ms. Prowse ran her own...

Fraser specialises in E-commerce, CRM and Digital and has worked in the travel and hospitality industry for more than six years. Currently working for Glasgow Airport, he is working towards building a centralised digital team that works across AGS Airports which collectively generates over £11...

Responsible for all ecommerce activity, digital marketing, digital product management, innovation and customer facing platforms.

“Leontine van Laarhoven is a Connector and Leader, with broad experience in the airline industry. Professional in defining customer propositions, loyalty, innovation and change. Strong leadership skills in combination with power to execute. Excellent network and interpersonal skills. Strategic...

Paul Smitton was appointed Chief Executive Officer of Asia Miles Limited in July 2018. He is responsible for managing Asia’s leading travel and lifestyle rewards programme, which has a portfolio of over 11 million members and more than 700 business partners worldwide.Paul has worked in loyalty for...

With his 23 years of experience at KLM Royal Dutch Airlines, Alexander Csidei is an experienced aviation professional. He started his career at KLM in 1996 as a flight attendant, developed himself into a purser and ended his flying career after 12 years. Over the years he also worked at Inflight...

Nikki is Chief People Officer at Virgin Atlantic. Since in 2017, Nikki has developed the ‘Red on the Inside’ people strategy which is a key pillar of the Virgin Atlantic and Virgin Holidays’ 3 year growth strategy - Velocity. Much of her energy and focus is directed towards creating inclusive...

Jennifer has worked in the language industry for over a decade. She began as a freelance translator and content writer before moving into a broader capacity at Attached - language intelligence as Accounts and Customer Relationship Manager. Here, Jennifer is able to perfectly combine her experience...

David has been the CEO of Dohop since February 2015, but has spent the past 11 years with company in marketing, sales and business development roles. David has played a significant role in taking Dohop from a metasearch website to a travel technology provider with virtual interline as its...

Guido is a designer, in love with aviation.As the Head of Passenger Experience Design for Lufthansa Group, he manages the overall experience design strategy and execution for Lufthansa, SWISS and Austrian Airlines. Prior to his current role at Lufthansa Group, Guido was the Global CCO of the...

Joined SAS in 2017 and took responsibility for building an Artificial Intelligence team during 2018 to drive adoption of AI across SAS from intelligent automation to chatbots and machine learning. Prior to SAS worked eight years with supporting companies to adopt new technology focusing on...

Kerstin Lomb joined SunExpress, a joint venture of Lufthansa and Turkish Airlines, as Chief Marketing Officer in February 2019. In her role, she is responsible for all marketing and communications related activities of the German-Turkish leisure carrier, which celebrates its 30 years anniversary in ...

Mr. Jorma Nieminen works as the Head of Ancillary Sales and Payments at Finnair. He is responsible for Finnair’s ancillary distribution and digital sales, and consumer payments across Finnair’s multiple sales channels. At Finnair he previously worked in the Ancillary Business team and the Strategy...

Dr Alexander Roy is Head of Surface Access Strategy at MAG (Manchester Airports Group), responsible for developing long-term strategies for getting passengers and staff to and from our airports, Manchester, London Stansted and East Midlands. Alex is a professional economist, and previously worked...

Dr. Milad Memarzadeh is a senior scientist in the Data Sciences Group at NASA Ames Research Center. He holds a Ph.D. from Carnegie Mellon University. Dr. Memarzadeh’s research currently is mainly in application of machine learning and artificial intelligence in aviation and aeronautics. He is also...

Mike leads the Ancillary Revenue team at Frontier Airlines. Frontier is a low-fare airline flying to 100 North American destinations with a fleet of more than 80 aircraft. The Ancillary Revenue team focuses on applying classical and behavioural economics and data science to offer management and...

Kai's primary task as Head of Payment at Lufthansa Group Hub Airlines is building the payment layer as one core enabler for LHGs commercial strategy. Thus LHGs Payment Excellence Group is seeking the optimum between balancing customer relevance and convenience with the direct net-bottomline...

In September 2014, Paul Rombeek joined Jetstar where he currently is responsible for worldwide sales and business development as well for Jetstar Asia Commercial. In this role he oversees sales, distribution and business development across all four Jetstar branded low-cost carriers. In addition he...

“Emre Yavuz is currently working as Manager of Advanced Analytics and Customer Data Management. He has the responsibility for management of customer data, leading advanced analytical projects and all CRM functionalities in Turkish Airlines. His team is working on projects that create value from...

(ATAG), the only global association that represents all sectors of the air transport industry. Its mission is to promote aviation’s sustainable growth for the benefit of global society.He was appointed as Director, Aviation Environment of the International Air Transport Association (IATA) in...

Marja Ojala is Lead Designer for Finnair’s In-flight Entertainment and Connectivity, responsible for end-to-end design process of the digital onboard services developed at Finnair. Working closely with the in-house development team and stakeholders, she builds validated digital services, that truly ...

Over 18-years business analysis and process transformation experiences across retail banking, international luxury brand, logistics and commercial airlines industries. With recent years as the product and process owner of online payment process and payment fraud at Cathay Pacific Airways Limited.

Title: Director, Inflight Entertainment, Connectivity Product and AnalyticsExperience: 10 years airline experience, 6 years Maritime experience (Multiple roles)Mission: Transformative figure in the aerospace technology space. Build and lead dynamic teams that create impactful positive experiences...

A relative newcomer to the travel and aviation industry, Megan brings to her job fresh insight and a wealth of expertise from over 20 years in marketing. She has worked in a range of high-level strategic, creative and user experience roles—for top advertising agencies such as McCann as well as...

• Guillaume is CEO and Co-founder of Mindsay, the leader in Customer Experience Automation and Conversational AI for the travel industry. He co-founded Mindsay in 2016 with the mission to enable enterprises to provide one-to-one customer experiences at scale. Under Guillaume's...

Maya has been helping companies think strategically for over 10 years. At Riskified Maya is responsible for Riskified's growth efforts in EMEA and APAC, working with global enterprise businesses to grow their online revenue, optimize fraud management operations, and gain market share &...

Richard Clarke’s 20 years of experience in the travel industry includes work as a consultant and an adviser on technology for airlines, global distribution systems, travel agents, governmental agencies and regulatory bodies, institutional investors, and IT system vendors with solutions for the...

Steve Tan is the Sr. Director of Customer Success, EMEA at Airship and works with the world’s leading brands to power omnichannel marketing campaigns that create deeper connections with customers, and get bottom-line results.Steve has more than 18 years experience delivering mobile applications and ...

Uschi is a senior executive with extensive international experience in the aviation industry. Having graduated in Computer Science and Business Administration, Uschi has been working at INFORM since 1989 in various positions: System Analyst & Developer, Project Manager, Product Manager and...

Christian Selchau-Hansen is the CEO and co-founder of Formation, an enterprise software company that optimizes the customer journey through personalized marketing experiences. A 20-year tech veteran, Christian has helped develop new products and drive growth at companies like Square and...

Bayram Annakov created App in the Air with one mission – to seamlessly transform travel for frequent fliers everywhere. After watching Up in the Air, the famed 2009 George Clooney film, inspiration struck and Bayram set out to address the issues of a very specific group, the million-miler traveler...

Dylan works on the venture investments team at Founders Factory, a corporate backed studio and accelerator program. He manages the investment pipeline for their travel and media sectors, in partnership with easyJet & The Guardian respectively. He works closely with the companies in their travel ...

Name:  Jag Sandhu Company: WestJet Airlines Title: Product Owner, Inflight Entertainment & Connectivity

Christiaan Hen has spent his entire career in the aviation industry. He worked for over 8 years at Amsterdam Airport Schiphol in different roles like Airport Development, Capacity Management and Operations Management. The last three years at Schiphol Christiaan was Head of Innovation. During this...

Richard joined Rolls-Royce in 1990 undergoing a year’s training in Derby before completing an Engineering degree at Cambridge University. Richard worked in several engineering positions on the Tay and Trent Programmes, before spending several years in Aircraft Performance. After taking this...

Mike joined Trustly in June 2016 from payment service provider Worldpay, where he was Vice President of the Aviation sector. Parkinson has over a decade of experience in payments, having held various senior positions at Worldpay, including Head of Partnerships and Head of Global Corporate Sales. At ...

Paul is Associate Vice President, Aviation Passenger Solutions at IBS Software and is currently focussed upon growing the iFly RES Order Management and PSS business in Asia, Pacific, the Indian Subcontinent and beyond. iFlyRes is a PSS with a truly customer centric approach and strong order...

Natalia is an expert in carbon credits and renewable energy with over 15 years of experience in environmental commodity markets and consulting. She currently leads South Pole's offering to clients in the aviation and shipping industries. Previously at South Pole she worked with carbon credit...

Ian Reyner is the CEO of Air Black Box, a travel technology company that enables airlines to cross-sell their core and ancillary products with any other airline, expand their market footprint, and gain feed traffic without building in-house solutions or deploying additional IT resources. Having...

Dr. Stephen Topliss is a thought leader in fraud and digital identity. As Vice President, Global Market Planning at LexisNexis Risk Solutions, Dr. Topliss is responsible for providing the strategic and tactical direction for Fraud & Identity for the international markets.  Dr. Topliss...

​​​​​​A relative newcomer to the travel and aviation industry, Megan brings to her job fresh insight and a wealth of expertise from over 20 years in marketing. She has worked in a range of high-level strategic, creative and user experience roles—for top advertising agencies such as McCann as well...

David serves as a strategist and subject matter expert in all areas related to airport and airline operations. As part of the Cirium Markets team, he helps Cirium product managers, agile developers and representatives partner with Customers to find solutions to high value problems. For more than...

Andrew has almost 20 years of experience in the airline IT industry having been involved in the design and rollout of several large scale projects relating to e-Commerce, passenger and crew operations. Andrew is also directly involved in exploring NDC and identifying the practical ways it can bring ...

Madhu Unnikrishnan is the editor of Skift Airline Weekly. An aviation journalist for more than 15 years, Unnikrishnan has covered almost every aspect of the industry from Congress to the OEMs, and is a frequent contributor on the industry in national and international media. Prior to...