World Class Speakers

Responsible for the strategy of PROS Travel products, Surain Adyanthaya works closely with clients in multiple industries to develop RM solutions that address their business needs. He frequently presents at global industry conferences. With PROS since 1993, Surain has held a variety of product...

Hugh is a Commercial Director at Skyscanner within its partnerships division. He heads up the team that develops strategic partnerships with global tech companies, who use Skyscanner’s global travel data to enrich content on their sites, and airlines as part of the company’s objective to be an...

Jamal has over a decade of proven success in marketing and commercial strategy for organizations across the region and globally with a specialization in customer centric growth and new market expansion. During the course of his career, Jamal was responsible for achieving first-in-industry successes ...

Aimen bin Ahmed Al Hosni serves as Chief Executive Officer of Oman Airports since May 2015.Oman Airports is responsible for managing and developing four civil airports in the Sultanateof Oman: Muscat, Salalah, Duqm and Sohar. His leadership is in the service of the nationalwide vision of...

Robert Albert is an e-commerce and media entrepreneur. Robert started Routehappy in 2011 to help airlines and distributors differentiate and better monetize flight shopping, and to improve the shopping experience for consumers. As Founder & CEO of Routehappy, Robert led the creation of...

Santiago Aldana is an industrial engineer from the Universidad de los Andes in Bogota Colombia. He holds 2 master's degrees in Economics and Business Administration from the University of Illinois (Urbana Champaign) and MIT Sloan School of Management.Throughout a professional career of more...

Manolo, a 24-year veteran in retail and tech innovation leads the global retail tech consultancy, Q division. A company dedicated to brands + retailers; developing tools, strategies and technology to help them gain every advantage on their competition.  Q Division provides the best in class...

Mark Anderson is Executive Vice President - Customer at Virgin Atlantic, responsible for all customer-facing teams including Customer Experience Design, Contact Centres, Airports, Clubhouses, Inflight Services and Crew. Mark is a true commercial customer champion and passionate about developing...

Jerry Angrave is a Certified Customer Experience Professional and managing director of Empathyce.  Jerry is an advisor to business leaders who want to make their organisation stronger and more efficient by knowing the real impact of the way they work on customers and employees. Helping to build ...

Dougie Anscombe-Stephen can usually be found browsing the internet for the next technology sensation, looking for innovations that aim to enhance experiences and optimise business process.  Whilst not doing this, Dougie has led Business and Technology Transformations for enterprise organisations...

Fenn Bailey is Volantio’s Chief Technology Officer and has 19 years experience in the technology space, 11 of which have been in the travel industry. At Volantio, Fenn is responsible for leading technology strategy and direction, as well as product development, platform architecture and AI...

As a Product Manager within the KLM Mobile Team, Stijn combines strategic consultancy, business analysis, qualitative research and project management of new media, digital business concepts, mobile technology and travel to create awesome products.

Neasa has worked in advertising and media for 14 years. Neasa has worked as Account Manager helping clients with their marketing and advertising needs in both creative agencies and traditional media. She has worked in Facebook since 2012, where she  leads and develops  the UK/Irl Travel industryl...

Artificial Intelligence researcher at University College London, focusing on intelligent solutions for cockpit autonomy, with more than 9 years of experience in process automation applications

Michael Barrera has collaborated on projects with the likes of Microsoft and IBM. He began his career working for the US Department of Commerce in the National Oceanic and Atmospheric Administration (NOAA) where he helped develop leading edge environmental monitoring applications still in use...

Matthieu is Sojern’s GM, Europe, and joined in 2013 as one of the founding members of the London office. With over eight years experience in ad tech and travel, his entrepreneurial spirit has been instrumental in growing and expanding Sojern’s business activities in EMEA, North America and...

Markus Binkert has been Chief Commercial Officer of Swiss International Air Lines (SWISS) and a member of the SWISS Management Board since May 2013. Since 2016 he has additionally been in overall charge of Revenue Management & Distribution for the Hub Airlines of the Lufthansa Group. In this...

Rustom Birdie lead's Affirm's efforts in the aviation & travel space, with a focus on how financing and payment options can bring value to airlines & OTAs. Prior to joining Affirm, Rustom was Ancillary Revenue Manager at Virgin America, responsible for both 1st and 3rd party...

Career SummaryStuart joined Heathrow in 2015 from McLaren Technology Group as Chief Information Officer, leading the transformation of Heathrow to implement the emerging digital, big data and automation capabilities through innovation, skills and organisation planning.From his early career in...

Rob comes from a diverse travel, loyalty and technology background.  Most recently, Rob was responsible for Customer Marketing, Loyalty and E-Commerce at Carnival Cruise Line.  While at Carnival, Rob created Carnival’s first loyalty program – the VIFP Club (Very Important Fun Person Club – keeping...

Linda Bos is the blockchain lead at KLM Royal Dutch Airlines, responsible for leading the blockchain capability. This means creating strategic awareness on the appliances of blockchain technology on executive level, deliver proof of concepts to experiment with the technology and pushing forward...

Tom Botts brings deep travel industry knowledge and experience to UpLift.  Botts has held positions in hospitality, online travel agencies and airlines including mostly recent serving as SVP and CMO at Miraval Group, a KSL Capital Partners portfolio company acquired by Hyatt Hotels and Resorts.  ...

Amine is Head of the IATA Settlement Services Product Portfolio, responsible for management and development of innovative products that help airlines simplify and optimize their Distribution and Payment processes.  In the last 20 years, Amine has been actively involved in the areas of airline...

Oliver Bradburne works within Aerospace for JLT Specialty Limited finding solutions to non-traditional risks affecting operators within the aviation industry. To date, he has been responsible for bespoke EU261 insurance cover for airlines as well as a number of solutions ranging from balance sheet...

Professor Graham Braithwaite is Director of Transport Systems – one of the eight themes that make up Cranfield University. He was first appointed in 2003 as Director of the Safety and Accident Investigation Centre in 2003 before becoming Head of Air Transport in 2006 and Director of Theme in...

Aidan Brogan joined Datalex in 1994. Aidan was appointed to the Board on 25 June 2012, and took up the role of CEO on 11 September 2012. Prior to taking up the CEO position Aidan was SVP of sales, and was instrumental in building the leading product and market position for Datalex. With nearly 20...

Mark is directly responsible for driving Fusion’s growth strategy into Europe and beyond and supporting existing partners and clients to drive continuous optimisation improvements – including the growth of ancillary products and revenue through all digital customer touchpoints. In his previous...

As Head of Social Media, Paul is responsible for social strategy and operations at Aer Lingus, including social guest care, content marketing and social insights. Paul holds an MBA from UCD Michael Smurfit Graduate Business School and a BA from Dublin City University. Based in Dublin, Aer Lingus is ...

Ralf graduated in Systems Engineering and Physics and has over 30 years of experience in aviation technology, most notably, 16 years with Lufthansa Group developing their global airline flight preparation program. In 2007, he founded Flight Focus Pte. Ltd, which established the first independent...

John has over 20 years of experience building and leading teams to deliver Big Data solutions for the financial services and travel industries. At OpenJaw, John is responsible for building a new Big Data platform from the ground up, utilising the latest Cloud infrastructure, data engineering and...

Payments and Fraud Prevention Expert. Conversion Rate Optimization in Ecommerce. Fan of agile methodologies, lean thinking.I manage the global payment strategy and the fraud prevention in Air Europa. It is an exciting challenge, going from negotiation with suppliers to definition of optimal...

Seth Cassel is the Co-Founder and President of EveryMundo, the performance marketing technology and services company specializing in airline eCommerce and multilingual online customer acquisition. The company’s areas of expertise include Multichannel Online Marketing and...

With over twenty years of leadership experience in global travel technology companies, Gianni is an innovative technology leader with extensive experience in curating and launching travel product solutions.  Most recently, Gianni established an innovation labs strategy at ATPCO, partnering with...

ABHI CHACKO, Head of IT Commercial and Innovation at Gatwick Airport, is accountable for providing ITservices to airlines, ground handlers and airport tenants as well as for driving tech-led innovation for the campus. With more than 20 years of experience in aviation IT, Abhi has had a positive...

Ron founded the ASI Group in 1986. He is currently a Director and President of ASIP Tech, Inc. Ron has successfully overseen product development and marketing across the ASI Group, having launched several products globally. Between 1983 and 1986 Ron formed Chapman International, a developer of...

Henry Chen Weinstein founded and is currently managing Cockpit Innovation as part of the EL AL Group.Cockpit is the first airline industry venture fund in the world with the mission to support and invest in entrepreneurs with disruptive technologies in digital travel, aviation and aerospace. As...

As Vice President and General Manager for North America, Dr. Zhihang Chi manages all aspects of Air China’s business in the region from the company’s headquarters in Los Angeles.  He manages more than 175 US-based Air China employees and oversees the marketing and operations for the rapidly growing ...

François has over 20 years of experience in strategy consulting, entrepreneurship and business development.He has founded Starburst Accelerator, the 1st incubator/accelerator dedicated to aerospace start-ups.François specializes in the Aviation Aerospace and Defense industries featuring high stakes ...

Mr Clark has been in the civil aviation business for his whole professional career, having joined British Caledonian in 1972. In 1975, he moved to Gulf Air in Bahrain and subsequently in 1985 to Dubai where he became a member of the founding team of Emirates as Head of Airline Planning.   ...

Brian is a native Cincinnatian and a graduate of Embry-Riddle Aeronautical University, having received his bachelors degree in Aeronautical Science and holding commercial pilot and flight instructor licenses and associated aircraft ratings. He received Airport Council International’s “International ...

Robin Collyer is Senior Director, Pega Marketing and Decisioning, at Pegasystems where he helps some of the world’s largest companies appreciate and adopt the benefits of Artificial Intelligence:  enabling contextual customer engagement through next best action. An experienced senior sales and...

Cathal joined Gatwick in May 2016. He brings with him over 17 years of experience leading digital, process and IT transformation across a range of sectors including aviation, oil and gas, aerospace and defence, high-tech manufacturing and telecoms. Previously Cathal held positions as CIO for...

Stuart has spent almost 20 years delivering innovative technical solutions to multiple industries. In his previous role as CTO of the UK’s leading personal financial management tool, he managed the delivery of a product that shaped the market. Since moving to the aviation sector with Edinburgh...

Martin has been involved with new technology innovations in the aviation PaxEx space for the past decade and prior to this in online retailing. Now as CCO of AirFi he leads the company’s growth strategy to rapidly expand their aviation footprint and extend into other vertical markets.

Barbara Dalibard is CEO and a member of the Board of Directors of SITA. Since joining SITA in July 2016, Barbara has outlined a clear vision for SITA to make air travel easier at every step, for airports, airlines and the broader air transport industry. Barbara has brought a passion for innovation...

Jim Davidson, President and CEO of Farelogix, is a travel industry visionary with extensive experience and demonstrated success leading both large multi-national organizations and start-ups. Under Jim’s leadership, Farelogix is recognized as a disruptor, innovator, and global force in the travel...

Agnès Debains is an active advocate for the digitalization of the air duty free and travel services industry, and the key role it plays in unleashing value creation for airlines while enhancing passenger experience. She is a marketing expert with over ten years of experience, spending the last five ...

Onur Dedeköylü currently works as vice president - marketing at Pegasus Airlines, responsible for ancillary management, e-commerce, brand management and communications, FFP-CRM and corporate communications. Before Pegasus, Onur worked in brand management, marketing research, e-commerce, CRM, new...

Simon Dempsey is Founder and Chief Executive Officer at LikeWhere, the award-winning travel recommendation group.Simon has worked as a digital content creator for over sixteen years, travelling extensively as part of his work.Simon and the LikeWhere team are experts in creating exceptional digital...

07.2014 –Miles & More GmbH, Frankfurt am MainManaging Director04.2011 – 07.2014Deutsche Lufthansa, Frankfurt am MainVice President Miles & More01.2009 - 03.2011Deutsche Lufthansa, Frankfurt am MainVice President Strategy Passenger Airline02.2007 - 12.2009Deutsche Lufthansa, Frankfurt am...

Thorsten is a hands-on professional Excecutive with 20 years of management experience in several fast-paced technology environments.Thorsten’s specialities include telecommunications, CDN, Web Security, cloud computing, load balancing, web performance, IP networks, VPN, MPLS and IPTV.He also has a...

Senior Director Direct Distribution - responsible for NDC and direct distribution solutions for the Lufthansa Group Hub Airlines (Austrian Airlines, Lufthansa, SWISS).  With previous agency background, Arber began his airline career in 2007 at Swiss International Airlines. He built up his profound...

Air Italy is pleased to announce that Rossen Dimitrov will be joining the Air Italy top executive team as the Chief Customer Experience Officer.  In addition to leading the product, service, and catering aspects of Air Italy, Rossen will be responsible for leading Air Italy’s frontline groups. ...

Anthony Doyle – is the Senior Director - Global Sales Corporate Development & Operations at Air Canada.  He is part of the senior leadership team within the Global Sales Branch.   His portfolio includes providing leadership and strategic direction to the Product Distribution and the Payment...

Parker Dunning is a Senior Manager at United Airlines overseeing the airport products portfolio in the merchandising department. He has been with United for just over 5 years and has a deep passion for aviation and the airline industry.

Aymeric Dussart is Director for Technologies and Innovation at Aéroports de Montréal (ADM), a not-for-profit corporation responsible for the management, operation and development of Montréal-Pierre Elliott Trudeau and Montréal-Mirabel international airports. Montréal-Trudeau, which serves over 18...

As Chief Commercial Officer for the world leader in upgrade solutions and one of the most innovative ancillary revenue companies in the travel industry, Chris owns all top line revenue activities for Plusgrade. Key areas of focus include building and developing best in class customer facing sales...

Arief Fadilah has been working in Garuda Indonesia for over 9 years. Over the course of his career, he has managed and led various projects in loyalty and ancillary including Skyteam joining, Regular & Cobrand partnership with most of the partner, Loyalty Program Redesign, Product Development...

Ross Feinstein is a Senior Manager of Corporate Communications at American Airlines, a position he has held since June 2015. In this role, he focuses on operational issues for the airline, including crisis communications, corporate security matters and the social customer experience. Ross also...

Floor joined BAC in March 2018 on secondment from Amsterdam Schiphol Airport, and brings extensive experience within the aviation industry to the role, having held a number of management positions across Amsterdam Schiphol Airport over 16 years. Floor's role at BAC focuses on the...

As Director of Merchandising and Ancillary Strategy, Mariana Fonseca drives the strategy and delivery of American Airlines’ ancillary products, including paid seats, checked bags, upgrades and flight changes.  She is also responsible for establishing and managing partnerships with providers of...

Mattias is since 2016 Executive Vice President (CIO) for SAS with responsibility for all strategic and operational IT and digital development. Mattias is also currently defining and implementing SAS technology innovation capabilities. Mattias is part of the SAS Group Management and is located in...

David Fox is Deutsche Telekom’s Programme Lead for the European Aviation Network (EAN) initiative. Prior to playing a major role in forging the EAN partnership with Inmarsat, David joined DT in 2009, leading several international rollout programmes, helping drive innovation across DT's European ...

Daniel Friedli, Managing Director and Partner of Travel in Motion GmbH, is a solution driven travel industry consultant with extensive knowledge of the passenger airline and consumer travel domain. Daniel works with airlines and other entities in the travel value chain, as well as the IT vendors...

Jeff joined Fusion in 2016 and is the current Director of Business Analysis.  With over ten years’ experience in data mining and statistics, his innovation in building predictive models leveraging scientific techniques has been instrumental in driving Fusion’s testing business.  With a passion for...

Jan-Peter Gaense, born 1979, has been appointed to head the Passenger Experience Products & Solutions Division at Lufthansa Systems. In this capacity he is responsible for the further growth of the product line BoardConnect, providing solutions for the digital aircraft and passenger...

Julio Gamero joined Interjet in 2017 as Chief Commercial Officer. He has 14 years of airline management experience, overseeing all commercial, operational and P&L aspects of multiple airline companies in 5 different countries. He has extensive Revenue Management and Commercial experience...

Mr. Garutti is currently Head of Telecommunication System Project Office within the Directorate of Telecommunications and Integrated Applications, at ESA – ESTEC in The Netherlands and thus responsible for the Implementation of a large number of ESA Private Public Partnership Programmes with...

Dr Gauci is an academic member of staff at the Institute of Aerospace Technologies at the University of Malta. He has a bachelor’s degree in electrical engineering from the University of Malta and a PhD in aerospace engineering from Cranfield University (UK). His PhD research focused on the...

Mr. Martin Gauss serves as Chairman of the Board and Chief Executive Officer at Air Baltic Corporation AS (airBaltic), the Latvian airline, since November 2011.Under the leadership of Martin Gauss, airBaltic has been successfully restructured and reached sustainable profitability. The decision to...

Erik-Jan Gelink is Chief Commercial Officer at Transavia, the leading LCC in the Netherlands. Erik-Jan oversees network planning, scheduling, revenue management, direct & indirect sales, marketing and customer service. He has a background in the telecoms & media sector, and he is passionate ...

Greg Gilchrist is senior vice president and chief customer officer for Sabre Airline Solutions®. An airline technology veteran with over 25 years of industry experience, Gilchrist is responsible for overseeing all customer engagement and commercial processes. This includes sales, account...

After years in consulting at Accenture, Peter has held a number of Senior positions across the industry, among them leading the Sales division in Star Alliance, or the Strategy and Partner Management team at Austrian Airlines. Now he heads Commercial at SunExpress, the Lufthansa / Turkish Airlines...

Richard joined Rolls-Royce in 1990 undergoing a year’s training in Derby before completing an Engineering degree at Cambridge University. Richard worked in several engineering positions on the Tay and Trent Programmes, before spending several years in Aircraft Performance. After taking this...

Bob Graham was appointed Head of EUROCONTROL Airport Research in December 2012, having previously worked as Head of Concept Strategy and Development in SESAR.He joined EUROCONTROL in 1990, where he managed projects focused on decision support tools and human factors, later transitioning to oversee...

Louie Gravance, a native Californian, is literally changing the consciousness of business in America through his speaking and consulting skills.  A premiere example is the work he has done is helping Bank of America navigate what he calls a “culture shift.”  MONEY MAGAZINE credits these efforts...

Steven has 20+ years of airline, loyalty and advisory experience with emphasis on Low Coast Carriers (LCC’s).  Having worked across the world with start-ups, turnarounds and established leading airlines, Steven is adept at building “something from nothing.”  With a range of C-Level and Board roles...

Paul Griffiths is Chief Executive Officer of Dubai Airports, with the responsibility for the operation and development of Dubai International (DXB) as well as Dubai World Central(DWC), which will eventually be the world’s biggest, and best, airport. Paul joined Dubai Airports as its first CEO in...

Robertjan Groeneveld is Manager Social Media Hub for KLM Royal Dutch Airlines. Responsible for 250 social media service staff offering 24/7 worldwide service on WhatsApp, Messenger, Facebook, Twitter, WeChat and KakaoTalk. The service is offered in ten different languages with the drive to respond...

Studied industrial engineering in Bilkent University. Executed strategic marketing project for  textile sector. Consulted on web visibility & digital marketing. Working at Turkish Airlines for 3 years. Titled as promocode lead and webmarketing engineer.

I am driven by change and innovation and like to find out what is coming next. I am curious and eager to learn and try new things. I see myself as an entrepreneur where I focus mainly on turning great ideas into real products or services. I enjoy energizing others in the same way to reach this goal ...

Konsta has 20 years experience in software engineering and business strategy. As head of Reaktor’s Aero business unit, Konsta creates digital strategy and services that improve efficiency and customer experience in the airline industry. Reaktor Aero work with leading international airlines, helping ...

Bio TBC

Henry Harteveldt is one of the travel industry’s most well-known and respectedindustry analysts and advisors.After nearly 12 years as Forrester Research’s travel industry analyst, Henryfounded Atmosphere Research in September 2011. Atmosphere Researchprovides independent, objective, and trustworthy ...

Peter joined Flybe in March 2017 having been appointed Chief Information Officer responsible for developing and delivering Flybe’s digital and IT strategy. With over 20 years of operational and IT experience throughout the wider aviation sector, Peter’s experience is drawn from a wide range of...

As senior vice president of worldwide sales for Urban Airship, Eric brings more than 20 years of experience in executive marketing and sales leadership roles for technology, martech and mobile companies. Most recently, Eric was executive vice president of global sales and marketing for Invoca where ...

Henning Horst has over 20 years of experience in the satellite industry. He started his career in broadcasting with engineering and commercial positions at Kirch Group, Grundig and Eutelsat. After joining SES in 2003, Henning’s focus changed to the data and mobility sector where he contributed to...

Vanessa Horwell, founder and Chief Strategy Officer of ThinkInk, is a business media strategist with extensive marketing and public relations expertise serving the airline, travel technology and loyalty industries. In the 15 years since she started ThinkInk, Vanessa has led the company’s strategic...

Nolan is the Managing Director for MAG-O, the arms-length digital agency for Manchester Airports Group. MAG-O is responsible for revenue management, data analytics, trading, marketing, distribution and building MAG’s end-2-end digital e-commerce platforms to develop existing and new revenue...

Mr. Jerry Hu is Vice President of Alibaba Group and Vice President of Fliggy. Mr. Jerry Hu had previously served as Software Engineer at TravelSky, General Manager of China Southern Airlines' e-commerce company, and Chief Information Officer of China Southern Airlines. Mr. Jerry Hu is the...

Andrew has worked for 2e Systems since 2001 and worked himself up from software developer to head of the department, and recently being appointed as CTO. He has worked on nearly all products in the company, and took a major role in making 2e a leading mobile app developer in the airline...

As Commercial Director for HK Express, Jonathan oversees all of HK Express’ commercial activities and leads the revenue management, network planning, sales and distribution, as well as marketing and communications teams.Joining HK Express as a part of the senior management team, Jonathan draws from ...

Kenny Jacobs is Chief Marketing Officer of Ryanair, Europe’s biggest airline and the world’s leading low-cost airline.Kenny joined Ryanair in January 2014 as its first Chief Marketing Officer and he is responsible for communications, marketing, digital and customer service. He is also responsible...

Nikolas Jaeger is Founder & CEO of Inflight VR. He graduated in Management and International Relations from Webster University Vienna. Since then he is active as a serial entrepreneur and investor in early stage high tech start ups.

Pramod Jain leads an organization responsible for a portfolio comprised of products and consulting services surrounding financial performance, product & pricing, network strategy and market dynamics for airline commercial planning solutions. Throughout his career, Pramod has managed and led...

Build and execute Finnair Group Brand strategy and generate positive brand perception and revenue growth. Lead all marketing activities in a global omnichannel environment, support and grow partnership relationships (eg, agencies, media companies, advertising and sponsorship's) Manage customer...

Kam joined Budapest Airport as Executive Director Aviation in 2009 and has been resident in Hungary with his family for over 8 years. In 2013 Kam Jandu assumed the new role of Chief Commercial Officer where his team are responsible for all passenger and business related commercial and marketing...

Guy Johnson is the co-anchor of "Bloomberg Markets: European Open" on Bloomberg Television, covering top business, economic and market-moving stories from around the world. He is based in London. Johnson brings nearly two decades of experience as a top financial broadcast journalist. He...

Karl is the Managing Director of EXLRT's strategy and technology consulting business in the Americas. He has spent over 10 years in the digital customer experience space, with a focus on delivering CMS and CRM based solutions to Fortune 500 companies across the globe. Karl is also an industry...

Linda Jojo is executive vice president of technology and chief digital officer for United Airlines, responsible for strategy and operations of United’s technology platforms and infrastructure, as well as United’s mobile app, e-commerce and commercial web platforms.  Prior to this role, Linda held...

Juha Karstunen is a Digital Transformation Lead at Finnair, responsible for Finnair Operations digital development and transformation. Currently Juha is leading Artificial Intelligence initiatives and building situational awareness through the airline operations. Juha has a background in...

Damon has over 25 years’ experience in Aviation.  After a short career in the Royal Air Force, Damon joined NATS and spent 10 years as an operational controller at Stansted Airport.  In 2010, he started his full time management career as Manager ATC at Jersey Airport.  On return to NATS in 2012, he ...

As an Enterprise Account Executive, Gabi works with global brands to determine how they can best work with Riskified to maximize their revenue and improve overall eCommerce operations. These include businesses in travel, ticketing, luxury fashion, digital gift cards, and more. Prior to...

Aidan Brogan joined Datalex in 1994. Aidan was appointed to the Board on 25 June 2012, and took up the role of CEO on 11 September 2012. Prior to taking up the CEO position Aidan was SVP of sales, and was instrumental in building the leading product and market position for Datalex. With nearly 20...

Ralf Kodritsch is global head for the RAIN RFID segment at NXP Semiconductors. He has over 18 years of experience in the semiconductor industry and more than 11 years of experience in the RAIN RFID industry. He is a board member of the RAIN Alliance and held the chairman position for two years. His ...

Zdenek is the Chief Business Development Officer (CBDO) at Kiwi.com, a position he has held since January 2017.His experience includes completing exchange programs in Finland, France and Russia as part of both his Bachelor’s and Master’s studies, and working as part of large corporations such as...

Gabi is leading QIX  as CEO and Member of the Executive Board of Urbana Smart Solutions and is the former CEO of PINS (the frequent flyer loyalty company of AirBaltic). QIX is an open, multi-branded (loyalty) currency blockchain platform with the aim to develop the world's leading social...

 Founding Chief Executive Officer of flyadeal, the Middle East's newest low-cost airline based in Jeddah, Saudi Arabia which commenced operations on 23rd September 2017. Part of the SAUDIA group. Previously, Partner at Heidrick & Struggles, in its Industrial Practice focusing on the...

Nik is based in Manila after joining Cebu Pacific to lead the set up and management of a loyalty program for the airline. The result being GetGo, the first lifestyle rewards program in the Philippines. The program is new generation with innovative features and benefits, continuing to grow strongly...

Reinhard Lanegger is Senior Venture Development Manager at Lufthansa Innovation Hub and promotes technology topics for the Innovation Hub. He also heads the Lufthansa OpenAPI initiative, among...

Christian was selected as Process Owner Digital Strategy, Innovation and Transformation for the Lufthansa Group in February 2017. In this role he leads the digital transformation of Lufthansa Group.In addition to that Christian is responsible for the Product Division Digital Fleet Solutions at...

Don Langford is Senior Vice President, Technology overseeing all of the technology initiatives which are key to positioning Virgin Atlantic for future success. Don and his team recently introduced the airline’s new cutting-edge passenger service system, AIR4, the biggest business and technology...

Guillaume is CEO of Destygo. Among the 3 co-founders of the company, Guillaume is the travel specialist. He has graduated from the Ecole Hoteliere de Lausanne, a well known hospitality university and HEC the most prestigious French business school. Previously, he worked at Expedia and Ritz-Carlton...

As CEO of APEX (Airline Passenger Experience Association), Joe Leader works with senior executives at every major airline in the world, top industry suppliers, government organizations, and major media groups to accelerate passenger experience improvement initiatives globally.A forerunner in...

Kevin is driven by building high performing teams and systems to combat malicious behavior. He has worked for the last 10+ years around developing strategies, tools and teams responsible for billions of users and dollars of revenue. Prior to Sift Science, Kevin worked as a manager at...

Previously, Karina spent eight years with HRS -- The Hotel Company. Most recently, she was Director, Partnership Marketing. She also held roles as the Head of New Business and Head of Business Development, Mobile and New Media. In this role, Karina developed HRS's mobile strategy and the...

Johan Lundgren has spent his entire career in the travel industry working his way up through various roles to become most recently the Group Deputy CEO of Tui AG. Johan was also the CEO of the Mainstream Tourism business of the TUI Group (formed from the merger of TUI Travel PLC and TUI AG) where...

● BA - Communications, Universidad Iberoamericana Mexico City● MBA - Boston University● Experienced in developing digital branding and content strategies for major internationalbrands such as, Heineken, Disney ABC Studios, WWE Studios and UniversidadAnáhuac.● Passionate about technology and user...

Alexander Mans is the Co-Founder and Chief Technology Officer at FLYR, a Silicon Valley-based Data Science company that enables airlines to unbundle and dynamically price their complete product portfolio using the latest Machine Learning technologies. Born and raised in the Netherlands, Alex...

John Mansfield is the Chief Digital Officer for GE Aviation. In this role, he leads the technology and business growth of the Aviation digital portfolio.    Prior to joining GE, John had a successful career at Hitachi Limited, where he most recently served as president, general manager and chief...

Hari Marar, Managing Director & CEO of Bangalore International Airport Limited (BIAL), is responsible for the management of the Kempegowda International Airport, Bengaluru. From joining BIAL in September 2006 as the Head of Daily Operations, Hari has held various positions at the...

Shahar Markovitch is the Chief Digital and Information Officer of EL AL Israel Airlines as of March 2018.Shahar joins El-Al from Bank Hapoalim, Israel largest bank, where he served as Chief Digital Officer. In this role he was recognized as one of Israel's top 100 most influential people in...

Gianni Marostica (Director of Business Development and Partnerships, Google Travel) has been at Google for over 7 years and is responsible for driving all consumer travel and business to business partner initiatives and for supporting the overall strategy relating to all Travel products at Google.  ...

Gilles leads the product strategy for the Digital Transformation and Innovation programme at Etihad Airways. This ambitious initiative was launched in 2016 with the main objective to grow Etihad’s revenues in merchandising and distribution, by delivering a seamless and personalized experience to...

Kevin May in the editor in chief of PhocusWire, the news arm of leading online travel research and events brand, Phocuswright. He has covered technology, distribution and the digital economy in the travel, tourism and hospitality industry since 2005, in roles prior to PhocusWire as editor of both...

Dr. Sascha Meskendahl is Blacklane's Chief Revenue Officer. He oversees the company's entire growth from marketing and sales to partnerships. Sascha re-joined Blacklane in April 2016 after founding a real estate startup. In his previous term at Blacklane, he led the company's...

Wayne joined Wipro in 2017 having worked with a number of US and UK airports and solutions providers , and he is leading their growing global airport practice . Wipro are one of the leading suppliers to the airport sector with the experience and capability to deliver end-to-end services including...

At GOL since 2013, Mr. Miranda is the Chief ExperienceOfficer responsible for the customer viewpoint through theentire travel experience, with direct responsibilities overproduct design, customer experience and customer care, andcustomer surveys and data. Mr. Miranda has helpedtransform GOL´s...

Skúli Mogensen is the founder, CEO and sole owner of WOW air. Prior to founding WOW air Skúli spent 20 years as an entrepreneur and investor, primarily in the Technology, Media and Telecom Industry in North America and Europe. Skúli was awarded The Businessman of the Year Award in Iceland in 2011...

David joined easyJet as Chief Pilot in 2016 and now as easyJet’s Director of Flight Operations is responsible for one of Europe’s busiest and largest flight networks which flies over 80 million passengers annually on 280 aircraft to over 140 airports across Europe and beyond.Previously David worked ...

Glenn is a leading thought leader in the travel, aviation, and technology space and is a sought after public speaker on travel and corporate innovation.  He is plugged into all aspects of emerging digital trends, next generation technology and behavioural change. His key expertise is exploiting...

Glenville has over 12 years experience as a mobile professional in the travel, entertainment & retail sectors. Prior to joining Travelport Digital Glenville worked at easyJet across analytics, mobile marketing & was the product owner for easyJet mobile. At Travelport Digital Glenville heads ...

Mark Nasr was appointed Vice President, Loyalty and eCommerce in July, 2017. In this role, Mark has responsibility for developing the vision and strategies for Air Canada's all-new, digital first loyalty program to be launched in 2020. He will also lead the design, development, implementation...

Annelie Nassen is leading a global organisation in constant change. She has more than 25 years of experience in various senior positions within a highly competitive industry. During her time at SAS she has managed to implement a number of changes at a rapid pace, both within the domestic and...

Aboudy recently took up the position of Chief Commercial Officer at London Stansted Airport after more than 20 years in the airline business; where he held a number of senior Commercial positions in both full-service and low-cost airlines across Europe, the Middle East and Asia-Pacific region.Prior ...

Christoph Neut is VP of EMEA at Sparkcentral– a Silicon Valley based enterprise customer engagement software provider that enables customer-obsessed brands like Delta Airlines, Zappos, Citizen M, Engie, Goodbaby, Emirates to deliver engaging and effortless customer experiences on messaging  &...

Shashank Nigam is a globally sought-after consultant and speaker on airline brand strategy. He has built SimpliFlying from a blog to one of the largest aviation marketing strategy firms, having worked with over 75 airlines and airports. Nigam is also the youngest winner of the Global Brand...

Jon is Senior Director, Corporate Sales & Marketing for Panasonic Avionics Corporation, the world's leading supplier of inflight entertainment and communication systems.Prior to joining Panasonic Jon was Vice President Sales & Marketing for Lumexis Corporation, supplier of fiber-optic...

Mr. Juliandra Nurtjahjo was appointed as the President & CEO of Citilink Indonesia since 31 March 2017. Before assuming the current post, Mr. Nurtjahjo was the President & CEO of GMF AeroAsia, an MRO company which is founded and still owned by Garuda Indonesia, the national carrier of...

Kadir began his career in the travel industry in 2000 with Turkish Airlines, where he held a variety of operational and management positions including Internal Auditor and Training Manager. He was also member of IATA Load Control Work Group and Airline Messaging Work Group between 2008 and 2012. As ...

Ville has 15+ years trail blazing experience on digital customer insights, co-creation and customer centricity both with his companies InterQuest / LeanLab and later with Digitalist Group where Ville has been leading global customer insight practice since 2017.  Ville has worked as advisor and...

William is founder and strategy partner at Made by Many, the product innovation consultancy. He has helped many of the world’s leading media companies, consumer brands, government and arts organisations to bring digital in from the edge and place it at the heart of their business operations and...

Ravinder Pal Singh (Ravi) is an Award winning Technologist with over 50+ global recognitions. His body of work, most 1st in the world are making a difference within acute constraints of culture and cash via commodity technology that can be seen and felt in day to day life and over the years. Ravi...

Palmieri currently serves as the Chairman, President and CEO of @aquila Inc. a global consulting firm and consortium made up of some of the world's leading travel and transportation experts.  Palmieri brings with him over 20 years of international leadership and consultancy experience in...

Grégoire Pfirsch started his career in 1997 at Danone group as product marketing manager on Evian brand. He moved in 2000 to the toys company Meccano as international product manager. In 2001 he joined Altran group as department manager and developed a team of 30 consultants experts in...

Michael Pichler works with Salesforce customers across the continent to uncover potential for innovation and growth. Before joining Salesforce he worked with IBM Consulting in a number of leadership roles. His clients included railways, logistics & hospitality businesses and airlines. He opened ...

Sébastien is an experienced strategy and marketing professional with 8+ years in the Online Travel industry. He joined Google in 2014 after 4 years at leading French online travel agency Voyages-sncf.com (recently rebranded in Oui SNCF) where he led the ecommerce team. He currently advises European ...

Meherwan Polad is Senior Director of Business Development for Commercial Mobility at Viasat.In his current role, he leads the business development activities globablly for Viasat’s suite of Commercial Aviation Products and Services, focusing on the industry-leading high-speed Ka-band mobile...

Dr Tom Prevot is Director of Engineering for Airspace Systems at Uber. He and his team are developing airspace systems for the future Uber Elevate network of electric Vertical Take-Off and Landing aircraft. Prior to joining Uber in 2017, Tom was with NASA Ames Research Center for more than 20...

Babar Rahman is responsible for driving the Inflight Entertainment and Connectivity strategy at Qatar Airways. In addition, he manages Global Sponsorships and Community Relations for the airline.In his role managing IFE, Qatar Airways relaunched the Inflight Entertainment as Oryx One, enhanced...

Juliana joined Volaris since 2010 and has ever since contributed to the revenue growth strategy for Volaris. First, launching commercial alliances with other airlines to  strengthen the network and then boosting  ancillary revenue with an ultra low cost approach. She has designed and developed the...

Passenger growth at Dublin Airport 2015-2017 has increased by over three times the European average, and every month currently is the busiest on record. Jan is responsible for managing the significant Dublin Airport Insights & Research programme, including monitoring future trends, passenger...

Hernán Rincón has been Avianca Holdings CEO since April 2016. Under his leadership, the Airline has refocused all its organization and resources around the customer experience and has begun a journey towards the digital transformation of the entire business. Initial achievements in that...

Bio TBC

Sánchez helps the most respected Travel, Transportation and Hospitality companies to stay at the vanguard of innovation. Before joining Salesforce, he worked as management consultant at McKinsey&Co and as software engineer at BISITE Research Group. In his free time, Sergio enjoys playing...

Arrigo Santini entered the airport world in 2011 as Head of E-Channel Management at SEA Aeroporti di Milano. Coming from the automotive industry, within his 11-year-experience as Internet Communication Manager at Piaggio Group, Arrigo gained a strong expertise in Digital Marketing and New...

Adnan Saulat possesses 17 years of IT Industry experience primarily in the Business consulting and analysis roles. Currently he heads ‘Solutions & Consulting Group’ within ‘Travel, Transportation and Hospitality’ vertical of Mindtree to create innovative solutions for...

Thilo Schaefer, born on 22 July 1966, was appointed Managing Director of Leisure Cargo in March 2016. In this position he is responsible for Sales & Marketing, Operations, Customer Service, Business Development and Key Account Management. In before Schaefer worked for about 20 years in the...

Brian Schettler is managing director of Boeing HorizonX Ventures, the company’s venture capital team that identifies and pursues opportunities to make strategic investments in startup companies with discriminating and disruptive technologies for next-generation applications. Boeing HorizonX is a...

Nikunj Shanti serves as Chief Data & Digital Officer at AirAsia Berhad.

Bib Shukla is responsible for defining the company’s IT strategy & architecture for Data, Information and Customer. Bib brings more than 19 years of experience with major airlines, GDS and tour operator companies in the software and information space. Before joining Virgin Atlantic, Bib worked...

Renske Siersema is Social Media Manager at KLM Royal Dutch Airlines. As part of KLM’s Social Team she creates various digital frontrunner services. Amongst others, she is responsible for KLM’s flight information on WhatsApp, Messenger, Twitter and WeChat and to make sure that KLM offers the best...

Bonny Simi is the President of JetBlue Technology Ventures, the Silicon Valley innovation hub for JetBlue Airway’s investment and incubation of emerging startups at the intersection of technology and travel. Ms. Simi joined JetBlue in 2003 and brings more than 25 years of experience in human...

As the Manager, Innovation at the UK Civil Aviation Authority, Emma holds responsibility for the development of regulatory frameworks in areas of emerging aviation technology. Current focus areas include UAVs, Cyber and Spaceflight. Emma is an aviation professional of 20 years’ experience with a...

Maryann Simson has been active in the #PaxEx media work for nearly a decade. Before joining the Airline Passenger Experience Association as APEX Media director, she served in a variety of editorial and PR positions, including as Creative Editor and then Managing Editor at PAX International...

Mike Slone is Chief Experience Officer for Travelaer. Previously, he served as the Global Lead of User Experience at Amadeus, where he oversaw the Customer Experience Strategy & Design team as part of Amadeus’ Airline IT Consulting practice. His team provided consulting services to the worlds...

Perfect combination of Aviation and Hospitality experience delivered an opportunity to join Travelliance in 2013 as a Country Manage UAE. Over the time the role grew into Global Commercial Manager. I am enjoying two aspects of my job, one where I introduce Travelliance services to airlines and work ...

Brian Sumers is a Los Angeles-based reporter for Skift, where he covers the global airline industry. Since joining Skift in June 2016, Brian has focused on how innovation and technology influence the airline passenger experience. Previously, Brian wrote about airline and airport news for Conde Nast ...

Ali Syed is the Commercial Director for Expedia Affiliate Network leading the UK&I, Northern Europe and France teams and has a proven track record of helping businesses grow their travel sales. Most recently, he has helped to deliver substantial increase in partner travel sales for his...

Päivyt Tallqvist is Director, Media Relations for Finnair, the airline focused on connecting Asia and Europe with fast connections via the Northern route. Finnair is undergoing the fastest growth phase of its history, and taking the Finnair story to the company’s strategic markets and building the...

Chui Chui is the Founder and Director at Beyō Global. She has spent the last 12 years helping businesses grow their markets internationally. She has helped companies such as Marriott, Spotify, Eurail, Avis, Google and Clarks have an accurate, holistic view of their global customers and markets. She ...

Walter has around 25 years of experience in the financial industry with companies like Credit Suisse, Axa and Paysafe Group. At Paysafe he leads the global Partner Management Team of the Prepaid unit (paysafecard). His team is responsible for acquiring new merchants and managing all commercial...

Hrafn Thorgeirsson serves as Chief Executive Officer at Primera Air since 2014. Hrafn served as the Managing Director Primera Air Scandinavia from 2009-14 and as COO for whole Primera Air Group. Formerly Hrafn was SVP Operations at Latcharter from 2007-8. Hrafn joined Primera in 2008 and has led...

Gary Townsend is Chief Innovation Officer at Black Swan Data (BSD). He has been in the aviation space for over 20 years and has loved every minute.  Before joining BSD he was Engineering Manager at PAC where he spearheaded the introduction of innovative technologies that helped redefine the...

Al has a passion for new technology and has worked with emerging technologies for the last ten years. Working with some of the world’s leading brands he has enabled them to win many awards for innovation and has himself picked up both European and National awards for sales and leadership. Al’s role ...

Max Tremaine is Co-Founder and CEO of Sherpa: Easy eVisas. Before starting Sherpa Max worked in Financial Technology and Market Research, crunching numbers to design effective products and businesses. Max was driven to start Sherpa by bad experiences he had with travel documentation as a...

A customer-focused, challenge lover, changer and family-man.  Erdinc Ugurlu is Vice President of Business Solutions and joined Pegasus Airlines in May 2015.In this role, he leads analysts teams who are bridge to business.After completing Istanbul Technical University, he joined to Bizitek in 2004...

Kilian is a dedicated international business development professional with entrepreneurial spirit and skills. He is an engineer by education (ETH Zurich) with work experience ranging from innovative start-up ventures to large multinational corporations. In between business calls and travel, you’ll...

Marc is director information management Customer Marketing for Air France – KLM. He is with his team responsible for the development and innovation of systems in the area of Loyalty, Customer Care, Campaign management, and Customer Data management. A key innovation topic is the development and...

Frederik van Essen joined Inmarsat in August 2015 to oversee the long-term business planning, strategic projects, marketing communications and market analysis for Inmarsat’s fast-growing aviation business. Frederik is based in Nyon, Switzerland.Prior to Inmarsat, Frederik worked at Air France-KLM...

Attached | Language Intelligence, since it was founded in October 2000 by Eveline van Sandick, has been a trusted language intelligence provider to many an enterprise in the field of aviation. Whether it concerns translating highly confidential legal documents, co-creating personalized e-mails for...

Antonio Virzì is a respected international executive with more than 15 years of experience in building mobile companies and technology in areas spanning from retail and digital media to financial services, digital identity and cyber security. In February 2016 he was appointed CEO of biid, an...

Jimmy M. von Korff is ESADE Business School Alumni and after some experiences in Investment Banking and in the Advertising industry he co-founded Immfly in 2013 in Barcelona.

Jasper is an expert in payment related subjects. He has a drive for innovation and improvements. He recently implemented an offline payment solution on board (Dutch Direct Debit). Other topics he is working on include robotics and coordinating the fraud investigation team in Budapest.

As Global Managing Director for IBM’s Travel & Transportation Industries, Dee Waddell is responsible for IBM’s global business in all industry segments within travel and transportation and leads IBM’s global accounts in developing and delivering industry-leading solutions and services. ...

Benjamin Walther is the Managing Director of Information Design. With over 10 years of consulting experience in the field of aviation IT and his relentless mindset, his current mission is to make the whole aviation industry a little bit smarter with the help of advanced business intelligence...

Nick leads the digital product roadmaps for services delivered by the Rolls-Royce Civil Aerospace division, as well as helping other businesses within the Rolls-Royce Group develop service business models with great customer and user experience.  Nick has 30 years’ experience in a variety of...

Bio TBC

Jordan Wattimena is a Product Owner and Senior Business Consultant in the KLM mobile department. With over 22 years of airline experience at KLM, he and his team are responsible for the development and innovation of the KLM app and the KLM Houses app on both iOS and Android platforms.

Spencer Wilcox, Strategic Value Consultant, develops partnership strategy plans with Domo’s largest customers.  With 7 years’ experience in management consulting, Spencer has focused on disrupting compelling and difficult value propositions with technology to drive down the time and cost to...

Greg Williams is a leading authority on technology trends and the ways they impact business and society. As editor-in-chief of WIRED, Greg meets the innovators, thinkers, scientists, entrepreneurs and creatives who are changing the world and writes on a variety of subjects, including...

Mr Wilson started his career with Singapore Airlines in 1996 as a Management Trainee in SIA New Zealand.  He was appointed Marketing Executive Auckland in October 1996. He was posted to Australia as Regional Marketing Manager South West Pacific in 1999, Market Controller in Singapore in 2003 and...

Thomas Wittmann is part of the Lufthansa Hub Airlines IT organization at Lufthansa Group. Together with his team, he provides cross-functional IT service including Data Management, Analytics & AI, API Management, Architecture, and Software Development for the Lufthansa Group Hub...

Michael is responsible for overseeing the daily operations of Allegiant's OCC. He joined the Allegiant Team in 2013, and has held the role of Director of Flight Safety, and most recently, Director of OCC.Michael began his career in aviation flying with the German Air Force. After completing his ...