Andrew Fry | VP Asia
Whispir

Seamless Asia 2022 - Day 1 @ 15:30

PANEL: Transforming customer experience through digital: The next chapter in communications

• How businesses have chosen to connect differently with their customers in the last 2 years
• Key takeaways for responding successfully to the ever-changing business landscape and how digital transformation (in all aspects, communications included) is key
• The e-commerce opportunities in curated technology adoption
• Customer experience trends you need to know to move your business forward in the coming years

Moderator: Quinn Pham, Client Services Director, Meiro

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Quinn Pham / PANEL: Transforming customer experience through digital: The next chapter in communications

Quinn Pham, Client Services Director,
Meiro

Quinn Pham is the Director of Consulting & Client Solutions at Meiro, a self-funded mar-tech startup that empowers businesses to leverage their first-party customer data to create marketing strategies that are effective and precise to optimize performance. She leads the analyst implementation...

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Andrew Fry, VP Asia, Whispir

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Andrew Fry / PANEL: Transforming customer experience through digital: The next chapter in communications

Andrew Fry, VP Asia,
Whispir

Andrew leads the Whispir business in Asia and partners closely with Executives responsible for Digital Transformation, Marketing, Customer Service and Operations across 14 industry verticals, to share and implement best practice staff & customer engagement outcomes. With over 20 years of...

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Nathan Bell, Chief Digital Officer, M1 Limited

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Nathan Bell / PANEL: Transforming customer experience through digital: The next chapter in communications

Nathan Bell, Chief Digital Officer,
M1 Limited

Nathan Bell leads the Product Management and IT departments, and he is also responsible for the broader Digital Transformation at M1, to ensure best in class customer experiences, empowering our people to deliver customer-centred value and ease of co-creation for our business and technology...

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Anthony Guanzon, Deputy CMO, Malayan Insurance

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Anthony Guanzon / PANEL: Transforming customer experience through digital: The next chapter in communications

Anthony Guanzon, Deputy CMO,
Malayan Insurance

Anthony Guanzon has worked in the various sectors of FMCG, Telecommunications, Retail and Insurance over the course of his career. He is currently the Deputy CMO of Malayan Insurance. Malayan Insurance is the #1 Non-life Insurance in the Philippines and has been a trusted Non-Life Insurance...

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