#SEAMLESS Webinar Series

Attend live webinars or watch on-demand

Leveraging the power of AI to drive customer experience and satisfaction

13 July 2022 | 2:00 PM SGT (GMT+8)

In our increasingly digital world, the relationship between businesses and customers has been completely transformed. With customers' expectations higher than ever, finding ways to increase customer satisfaction and engagement at scale while keeping operating costs low is imperative for success.
 
In this one-hour interactive panel discussion, we will bring together the region’s leading banks, retailers, fintech and ecommerce experts who will share their expertise and insights. You will discover how to leverage the power of AI to drive customer experience and satisfaction for your business.
 
By attending this session, you will learn:
  • How customer experience has been transformed over recent years, and what your customers expect from you now
  • How can AI be used to enhance the customer journey
  • How BFSIs & merchants in the region have leveraged AI to cost-effectively transform their customer experience 
 

Featured Panellists:

Ian Parke, Managing Director & CEO, FIN-PAY

Ian Parke

Managing Director & CEO

FIN-PAY

Arbi Wienandar, Country Head of E-commerce, AirAsia Indonesia

Arbi Wienandar

Country Head of E-commerce

AirAsia Indonesia

Eko Putranto, Deputy Chief Strategic Officer, Bhinneka.Com

Eko Putranto

Deputy Chief Strategic Officer

Bhinneka.com

Lito Villanueva, Executive Vice President and Chief Innovation & Inclusion Officer, Rizal Commercial Banking Corporation

Lito Villanueva

Executive Vice President and Chief Innovation & Inclusion Officer

Rizal Commercial Banking Corporation

Featured Moderator:

Jeffrey Sung, Manager of Sales, AI Rudder

Jeffrey Sung

Manager of Sales

AI Rudder

 

Who should attend:

Those working for ecommerce merchants, brick and mortar retailers, fintechs, SMEs, banks working in:
  • Customer Experience
  • Client Services
  • IT & Technology
  • Executive Management
  • Operations
  • Digital Strategy
 
REGISTER FOR FREE

 

*Registration for the webinar is free for all to attend.

Sponsored By:

AI Rudder

  

 

GET READY TO GO SEAMLESS IN 2022

 
 

SPONSORSHIP & EXHIBITION OPPORTUNITIES

Laura Binns

laura.binns@terrapinn.com

 

SPEAKING OPPORTUNITIES
 

Zoe Gungor

zoe.gungor@terrapinn.com

 

PARTNERSHIP OPPORTUNITIES
 

Jia Le Lim

Jiale.lim@terrapinn.com

 


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