Jesse Burgess | Veterinarian & Podcast Host
The VetEQ Podcast

Jesse Burgess, Veterinarian & Podcast Host, The VetEQ Podcast

I'm Dr. Jesse Burgess, a Melbourne-based veterinarian passionate about improving emotional intelligence in the veterinary industry. I graduated from The University of Melbourne already planning my exit from the industry. But as I began to understand how my brain—and the brains of others— worked, I became fascinated by the role of emotional intelligence in veterinary life, and I started to love my work. Today, I serve as Lead Veterinarian and Head of Clinical Innovation and Strategy. I’m also the host of The VetEQ Podcast, where I explore emotional intelligence within the veterinary field—including communication skills, conflict resolution, emotional regulation, and burnout, to name a few. My mission is to help the veterinary industry implement essential ‘soft’ skills, communication frameworks, and trust-building strategies to improve our wellbeing, strengthen client relationships, achieve better outcomes, and elevate the reputation of our profession.
 

Appearances:



Day 2 @ 15:35

Conflict resolution

  • Why conflict arises
  • The psychology of negative behaviour
  • De-escalating tension – what to do when somebody is yelling at you
  • What do I say now?
  • A framework for resolving conflict
last published: 23/Apr/25 20:25 GMT

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