Shahzad Ishaq joined Bank Alfalah as Head of Consumer Finance in December 2012. He’s a financial services professional with expertise in Central European and South Asian consumer banking markets. Prior to his Bank Alfalah stint, Shahzad served as Head of Cards Portfolio Management for Citibank Hungary and Romania. Of his 22 years of rich work-experience, Shahzad spent 16 at Citi. For past 6 years, he is the lead evangelist in bringing about next wave of growth and depth in Bank Alfalah consumer franchise: developing product suite and driving digital transformation. Shahzad has extensive knowledge of retail banking and has worked on: cards/payments, retail loans, distribution, propensity & predictive models, quality assurance, Payment Services Directives by European Commission, and other regulatory mandates. Specializes in change management.
Shahzad had an under-grad in mathematics, advanced mathematics, and statistics from Forman Christian College, Lahore. He has a Master of Business Administration from the University of Central Punjab, Lahore, Pakistan.