#SEAMLESS Webinar Series
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UPCOMING WEBINARS
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WEBINARS ON DEMAND
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How leading brands are leveraging conversational commerce
August 17 2023, 14:00 (GMT+8)
Conversational commerce has the potential to enable leading brands, both in e-commerce and retail as well as banking and financial services, to communicate directly with their customers via text or voice in real time across a range of apps and platforms and deliver an exceptional customer experience. But as with any technology, it’s essential to get it right.
In this free to attend one hour webinar, our expert panel will share how they have leveraged conversational commerce in their businesses to enable user-driven customer engagement, to help their customers feel they can communicate with their business safely, and how to engage with their customers where they are and in turn assisting conversions.
Sponsored by:
How to crack the last mile delivery challenges in Asia post-pandemic
March 9 2023, 16:00 (GMT +8)
The post and parcel industry has undergone phenomenal growth with tremendous delivery volumes in recent years. Although the massive shift in consumer preference towards online shopping is not showing any signs of slowing down - wherein the E-Commerce market in Asia alone is poised to hit an impressive USD 2.1 trillion this year, the industry is now faced with a unique challenge and opportunity for growth to ensure E-Commerce delivery is sustainable and agile.
So as the world inches towards normalcy, the pressure is on for the post and parcel players to develop a robust last-mile delivery operation with the right strategies and technologies to fulfill the demands and needs of various stakeholders, and to succeed in a rapidly changing business landscape.
Sponsored by:
Preventing cyber attacks: How to manage zero-day exploits to protect your business
December 7 2022, 13:30 (GMT +8)
Zero-day vulnerability attacks have become one of the most serious cyber threats. The accelerated digital transformation across global economies and intensified software deployment have increased attack surface causing zero-days exploits to reach an all-time high in 2021.
There is no doubt that digital transformation is critical for business to thrive and even survive amidst economic uncertainty and increased customer expectations, and the discussion on how companies can better defend themselves against cyber-attacks is now more crucial than ever.
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From onboarding to ongoing, how financial institutions can build a seamless and secure user journey with emerging technologies
October 26 2022, 14:00 (GMT +8)
For companies to ensure growth in the fintech and financial services industry, it is key to acquire and retain customers. However, to fulfil the complex compliance requirements, manage evolved risk and fraud at the same time is a huge operational challenge that many regulated financial service businesses are facing.
Can this challenge be overcome by taking emerging technologies such as AI and machine learning?
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Reduce operational and compliance costs whilst growing your customer base
October 12 2022, 14:00 (GMT +8)
Customer acquisition becomes vital for companies to ensure sustainable growth in the competitive fintech and financial services industry. Driving business growth and cross border expansion at minimal incremental cost while fulfilling the complex AML/KYC requirements is a key operational challenge that many regulated financial service businesses are facing.
This expansion of a company’s digital presence and accelerated digital transformation has altered the way we work and do business, bringing about an increase in cyberattack surface. Now with attackers becoming more aggressive and creative, the conversation on cybersecurity becomes more important than ever.
Sponsored by:
Digital transformation: Getting real on cybersecurity
September 14 2022, 10:00 (GMT +8)
The digital transformation across all industries happening globally is just beginning. The ever-growing consumer expectation, shifting demographics in ASIA, and accelerated digital adoption drives companies to rethink their business models.
This expansion of a company’s digital presence and accelerated digital transformation has altered the way we work and do business, bringing about an increase in cyberattack surface. Now with attackers becoming more aggressive and creative, the conversation on cybersecurity becomes more important than ever.
So, we are bringing you this free to attend webinar that can help you understand key current security trends, how you can foster culture of security, and get practical insights on how you can plan, mitigate, and secure your online presence and business operations.
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Top tips to grow your sales through Black Friday & Cyber Monday (BFCM)
September 1 2022, 14:00-15:00 (GMT +8)
In recent years, the Black Friday and Cyber Monday sales weekend has fast become the biggest sales opportunity of the year for online sellers in Asia. In 2021 alone, Shopify store owners alone collectively made a whopping $6.3 billion USD in Sales globally, which was a 23% increase from 2020 and shoppers are increasingly looking to shop with small businesses.
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Leveraging the power of AI to drive customer experience and satisfaction
July 13 2022, 14:00-15:00 (GMT +8)
In our increasingly digital world, the relationship between businesses and customers has been completely transformed. With customers' expectations higher than ever, finding ways to increase customer satisfaction and engagement at scale while keeping operating costs low is imperative for success.
Sponsored by:
Buy Now, Pay Later: Optimising collections to mitigate risk
april 27 2022, 14:00-15:00 (GMT +8)
Over the past few years, the popularity of buy now, pay later (BNPL) and instalment-based payment systems has skyrocketed. With Asia Pacific being the fastest-growing BNPL adopter right now, the trend has changed the game in payments for vast numbers of the unbanked or underbanked. But how are merchants and lenders able to safeguard their collections of their BNPL payments?
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Digital Commerce 2022: Leveraging payments for growth and expansion
March 22, 2022 14:00-15:00 (GMT +8)
Over the past two years, the role of payment technology in digital commerce has been transformed, and digitalisation in this space is expected to increase even further in 2022 and beyond. It’s more important than ever for digital platforms and merchants to support multi-payment methods and understand the latest trends and opportunities for business growth and expansion.
In this one-hour interactive panel discussion, we will bring together the region’s leading payments, finance and cross-border experts from a range of fast-growing companies who will share their expertise and insights. By attending, you will discover how to leverage digital payments for your own growth and expansion.
Sponsored by:
Creating Value for Open banking using unbounded data
March 16, 2022 15:30-16:30 (GMT +8)
Open Data is a topic that has seen a lot of interest considering it's undiscovered revenue potential. It has also been highly controversial and widely debated. And as digital transformation continues to happen across the banking industry, with the promise of open banking accelerating this banking (r)evolution, this conversation becomes more important than ever.
For all stakeholders, including banks, fintech firms, tech vendors and regulators, it can be overwhelming when you don't have a clear insight on what is going on. But not to worry, the free to attend webinar will help you take advantage of open data and get practical information that can enable you to create truly valuable banking experiences, and capture market share.
Join this panel discussion brought to you by Seamless APAC Webinars, sponsored by WSO2, about open data to gain competitive edge through open banking.
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Enabling Ecommerce for Facebook Messenger and Instagram with ChatGenie
February 10, 2022 14:00-15:00 (GMT +8)
How can SMEs and Large Enterprises take advantage of this booming social commerce space in the Philippines? In this webinar, we’ll show you how you can start accepting orders on social media channels like Facebook Messenger and Instagram using ChatGenie, one of Forbes Asia’s 100 To Watch in 2021.
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Open Banking in Asia: Getting Real, Looking Beyond The Hype And Being Future-Ready
DECEMBER 7, 2021 14:30-15:30 (GMT +8)
Join this live panel discussion brought to you by WSO2 and learn how banks in Asia can use open banking to accelerate their digital transformation and compete as a future-ready bank.
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From Asia to Global: Central Bank Digital Currency Developments
JULY 8, 2020 14:30-15:30 (GMT +8)
Join this exciting free webinar sessions, brought to you by R3, as we explore the opportunities Central Bank Digital Currency (CBDC) is creating for the banking industry and how regulators, banks and corporates can work together to drive it forward.
Growing an Online Marketplace: the Fine Art of Balancing Supply and Demand
NOV 18, 2020 15:00-16:00 (GMT +8)
Operating a Marketplace can present unique challenges, as you have to balance the experience on the platform for both the Buyer and the Seller. Attend this webinar to learn about demand and supply strategies
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