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Seamless Indonesia 2017 - Retail, Tuesday 10 October 2017

Opening keynote plenary

08:50

Chair’s opening address

09:00

Guest of honour’s address

Invited: Rudiantara, Minister of Communications and Informatics, Government of Indonesia
09:10

Tapping epayment interoperability to drive commercial growth across Indonesia

  • Standards, frameworks and governance for greater payments security and efficiency
  • Leveling the playing field for SMEs financing and increasing transactional savings
  • Enhancing financial infrastructure to attract foreign investment to drive growth
Panel discussion
09:30

The role of banks in the future of disruptive innovation

  • How is Indonesia setting the standards in digital democracy in Asia?
  • From a data poor country to a data rich country: How AI will play a role in delivering digital commerce?
  • The post demonetization effect: exploring the implications of society with cross border perspectives
10:00

Discover Growth: Accelerating business in the age of mobile

Panel discussion
10:20

Panel: The impact of global commerce consolidation and competition in Indonesia

  • Exploring the opportunities for retail expansion towards tier 1 and tier 2 regions in Indonesia
  • Multichannel strategies: growth mindsets to sustain market relevancy and flexibility
  • New technologies, new processes: what’s in stall for retail innovation come 2020
Moderated by Kompass Daily
10:50

Entrepreneurship, e-payments and e-commerce for the Indonesian digital economy

11:20

Morning break & refreshments

Retail strategy

Seamless Indonesia 2017 - Retail
11:40

Chair's opening remarks

Seamless Indonesia 2017 - Retail
11:50

The AirAsia Story: going from airline to internet company

  • The growing importance of online platforms for AirAsia
  • How will the growing omnichannel revolution affect the airline industry in Asia
  • Building new loyalty capabilities and digital strategies for winning consumers
Seamless Indonesia 2017 - Retail
12:10

Envisioning the digital retail store of the future

  • Understand and prioritise the drivers of satisfaction for customers
  • Identify friction points along the digital customer journey to optimise the feedback process
  • Leading teams with data and real time metrics
interview
Seamless Indonesia 2017 - Retail
12:30

Interview: Tapping new media: how to make editorial and community-building work for you

  • Assessing the longevity of new business models facing modern retailers

  • Maintaining a holistic approach to change: ensuring an internal workflow cohesion and alignment

  • How can retailers continue to compete effectively without opening themselves to too much risk?

12:50

Lunch break

Seamless Indonesia 2017 - Retail
14:30

Digitalising the short term property rental market in Indonesia

Merchandising & Pricing

Seamless Indonesia 2017 - Retail
15:00

Beyond omnichannel: how can e-commerce merchants prepare for the unified commerce future

  • How to position “loyalty programs” in light of a shifting landscape
  • Macroeconomic and consumer trends shaping innovation in loyalty
  • Best practices for driving a disruptive strategy for your company
Seamless Indonesia 2017 - Retail
15:30

Chair's closing remarks

15:40

Afternoon break

Roundtables

Seamless Indonesia 2017 - Retail

Digitalising tourism and hospitality

Seamless Indonesia 2017 - Retail

How can SME retailers deal with competition from heavyweights?

Seamless Indonesia 2017 - Retail

Leveraging cross border e-commerce platforms for logistics

Seamless Indonesia 2017 - Retail

Blurring the lines between multi-channel retailing

Closing keynote plenary

17:00

Chair's opening remarks

17:10

Solving the infrastructure roadblock to future commerce growth

  • Partnering local businesses, government institutions and 3PLs to achieve results in supply chain efficiency
  • Solving the infrastructure roadblock to future commerce growth
  • Lessons from the Chinese market towards the South East Asian market for e-commerce scalability 
17:30

Big data-driven digital transformation: Making the case for modernization in Indonesia

  • How banks and other institutions can leverage big data technology to solve their problems and change their business
  • Making sense of unstructured data: opportunities and challenges
  • ​Humanising IOT for the masses and greater economic potential
18:00

Chair's closing remarks

End of conference & day 1

Evening drinks reception & networking

last published: 11/Oct/17 02:46

 

 

 

Seamless Indonesia 2017 - Retail, Wednesday 11 October 2017

Opening keynote plenary

08:50

Chair’s opening address

09:00

Guest of honour’s address

Invited: Sofyan Djalil, Chief Economics Minister, Government of Indonesia
09:30

Cross border e-commerce: emerging markets, international expansion

Invited: Rudiantara, Minister of Communications and Informatics, Government of Indonesia
Panel discussion
10:00

Modernising Indonesian retail for the digital age

  • The growing importance of online platforms for retailing in Indonesia and ASEAN
  • How will the growing omnichannel revolution affect the retail industry
  • ​Building new loyalty capabilities and strategic partnerships with winning consumers
10:30

Speed networking session

Morning break

Seamless Indonesia 2017 - Retail
11:40

Chair's opening remarks

Omni-channel Retailing

Seamless Indonesia 2017 - Retail
11:50

Growing omni-channel retail operations through creating O2O synergies

  • How big an opportunity does e-commerce represent for retailers?
  • Where are the opportunities for offline merchants to partner?
  • Winning at partnerships between online merchants and retailers
Seamless Indonesia 2017 - Retail
12:10

Customer priorities in niche & luxury retail: offline vs online

  • How E-tailers can coordinate online and offline channels and synchronise customer touch points
  • Building on consumer management tools to effectively segment customers and build behaviour-driven journey
  • Segmenting and better personalise the customer buying journey
Seamless Indonesia 2017 - Retail
12:30

Redefining the hospitality industry in today's omnichannel economy

  • The future of hospitality in the O2O driven commerce environment
  • ​Integrating social strategies into an O2O approach to commerce
  • Exploring digitally native brands: born digitally, maturing offline
13:00

Lunch break

Transforming the mall

Seamless Indonesia 2017 - Retail
14:30

Increasing retail sales and store productivity with effective visual merchandising and signage

  • Opportunities and challenges within the digital signage industry in Asia and Indonesia
  • New technologies to help retailers map customer behaviour
  • Getting stakeholders on board with effective digital signage projects
Seamless Indonesia 2017 - Retail
14:50

Reimagining the store in the age of omni-channel retail

  • Extending the role of the store as a digital hub for online and offline operations
  • Embracing digitally transformed business processes to optimise shopping experiences
  • ​Evolving as customer demands change with contextual, relevant and tailored offerings in real time
Seamless Indonesia 2017 - Retail
15:10

Chair's closing remarks

15:20

End of conference & day 2

last published: 11/Oct/17 02:46

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GET READY TO GO SEAMLESS IN 2017

If you want to do business in the Philippines’ payments, e-commerce or retail space, now is the time! We can help.
Contact 
Aristeo Arcilla  at  65) 6322 2731  or email  aristeo.arcilla@terrapinn.com

 

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