GUESTMATE

Exhibitor

Guestmate provides hotels and hospitality groups with a 360º digital experience for check-in and check-out.

Our comprehensive all-in-one platform covers every guest arrival and departure scenario — online or on-site, attended or unattended — combining the software, hardware and technology hotels need within a single ecosystem.

From online check-in and check-out to self-service kiosks, physical document scanners, key collection, upselling and fast mobile ID capture for front-desk teams, Guestmate enables hotels to digitalize and streamline the entire check-in and check-out process while increasing operational efficiency, reducing costs and enhancing the guest experience.

At the core of our platform is our high-performance AI-powered cloud OCR engine, with global coverage of 16,000+ identity documents from 252 countries and territories and 138 languages. Advanced capabilities such as automatic document capture and recognition make ID scanning and guest data extraction fast and seamless across all Guestmate solutions. And because our OCR is entirely cloud-based, with no local installations or software updates required, hotels can eliminate recurring on-premise OCR software maintenance costs while benefiting from continuously updated technology and global document coverage.

Hotels and hospitality technology providers that already have their own online check-in, mobile app or digital guest journey can also integrate Guestmate’s OCR technology directly into their existing solutions via API, adding advanced ID capture and data extraction capabilities without replacing their current platform.

One platform. One engine. 360º Digital Experience.

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