COMMON FAQS

Is the event a physical event, in-person?
YES! We are so excited to host the event in-person at the BITEC, Bangkok, Thailand!
 
Can I attend the event virtually or dial in? 
NO. All attendees will need to be at the event physically. Conference content will not be available online. The virtual platform (powered by Swapcard app) is only available for attendees to arrange for meetings, view agenda summary and see exhibitor listing.
 
Where can I view the latest agenda?
You can still find our latest agenda here . The most up-to-date version will also feature on our event platform, Swpcard. Click here on how to access the event app for registered attendees only. Please note, there will be no "paper agendas" at the event, so we encourage you to download the app.
 
I have registered for the event as a paid delegate but I cannot attend the in-person event. What should I do? 
Please write it to therese.ledesma@terrapinn.com stating the reason for absence at Asia Pacific Rail 2022. Please note that your pass is non-transferable. 

Can I get a 1-day conference pass?   
Unfortunately, we do not provide 1-day conference pass. Latest ticket pricing can be found here .
 
Who are eligible for the free VIP passes? 
The VIP pass is only applicable to rail authorities and operators with valid work email address. Final approval is at the discretion of Terrapinn Pte Ltd. 

Does the conference pass include airfare and accommodation?
The ticket does not include travel and accommodation costs. Please make the necessary arrangements. Asia Pacific Rail 2022 does not have any Official Hotels or Airlines. 
 
Will lunch / F&B be served?
Due to current safe event management measures in Thailand,  F&B are not allowed within the hall.  Please refer to BITEC’s F&B directory  https://www.bitec.co.th/visitor/food-and-drink  for your necessary arrangements. 

Do I need to apply for a visa to enter Thailand?
Please visit https://www.thaievisa.go.th/ and check with your local immigration authorities for latest information. 
 
What documents do I need before I can travel to Thailand? 
For overseas attendees, you can download a handy guide from the ‘Key Information for Overseas Attendees’ section in  https://www.terrapinn.com/exhibition/asia-pacific-rail/index.stm . You are also strongly advised to check with your local immigration and health authorities for all travel and pandemic protocols. 
 
When can I collect my event badge?
Please collect your badge from the registration desk. Registration and event opening hours can be found here .
 
What is Swapcard?
Swapcard is our official event platform app. You will receive your login details about 30 minutes after you have registered for the event. Please check your mailbox for an email from hello@swapcard.com  Once you have received your details, you must download the app and login as you will need to present your QR code at registration for your badge.
 
The app will also give you the opportunity to make connections and network with other attendees. As there will be no paper agendas at the event, you can view it on the app; build your own personalised agenda by marking the sessions you are interested in.
 
Please note, you cannot attend the event or dial into any sessions virtually through the app. You will need to attend the event physically to participate in sessions.

What are the COVID-19 entrance protocols?
Please visit our Safe Event Management page here for latest information. 
 
What are the Admission Guidelines and dress code?
Click here to find out more. 
 
What's the address of the venue?
Asia Pacific Rail 2022 will be in Halls EH 103 and 104 in BITEC, Bangkok, Thailand. Please visit https://www.bitec.co.th/visitor/getting-here to plan your route to BITEC.
 
What are the dates for Asia Pacific Rail 2023?
The tentative dates are 31 May – 1 June 2023 at BITEC, Bangkok, Thailand. Please bookmark https://www.terrapinn.com/exhibition/asia-pacific-rail/index.stm for latest news. 
 
 
 

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