Ericom
Exhibitor
Ericom is a trusted Managed Intelligence Provider delivering technology solutions to government and public sector organisations, with secure, reliable, and scalable platforms aligned to the complex needs of civic services.
We specialise in modern contact centre and communications solutions that enable agencies to deliver consistent, high-quality engagement with customers across all channels.
A key differentiator is our Civic IoT Future Tech Platform, supporting connected, data-driven service delivery across communities. The platform enables government to integrate real-time insights, improve visibility, and deliver more responsive public services.
Operating 24x7, Ericom ensures continuity for critical government functions, with support models covering both business hours and after-hours requirements. Our experience across state and local government environments ensures alignment with procurement processes, compliance obligations, security standards, and governance frameworks.
We bring practical capability in AI-enabled customer engagement, helping agencies improve accessibility, reduce operational costs, and enhance service delivery outcomes.
Ericom works closely with procurement and delivery teams to ensure solutions meet contractual obligations, providing structured, compliant, and future-ready outcomes tailored to evolving government needs. We also support integration with existing systems and deliver clear reporting to ensure transparency, accountability, and measurable performance improvements across government service delivery programs for all stakeholders.
We specialise in modern contact centre and communications solutions that enable agencies to deliver consistent, high-quality engagement with customers across all channels.
A key differentiator is our Civic IoT Future Tech Platform, supporting connected, data-driven service delivery across communities. The platform enables government to integrate real-time insights, improve visibility, and deliver more responsive public services.
Operating 24x7, Ericom ensures continuity for critical government functions, with support models covering both business hours and after-hours requirements. Our experience across state and local government environments ensures alignment with procurement processes, compliance obligations, security standards, and governance frameworks.
We bring practical capability in AI-enabled customer engagement, helping agencies improve accessibility, reduce operational costs, and enhance service delivery outcomes.
Ericom works closely with procurement and delivery teams to ensure solutions meet contractual obligations, providing structured, compliant, and future-ready outcomes tailored to evolving government needs. We also support integration with existing systems and deliver clear reporting to ensure transparency, accountability, and measurable performance improvements across government service delivery programs for all stakeholders.
Contact us
Sponsorship Enquiries
Bryan.Davis@terrapinn.com
Start-Up Enquiries
Doug.Gilbert@terrapinn.com
Speaking Enquiries
Benton.Ng@terrapinn.com
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