The role of the central government in establishing a working level of Omni-level coherence for merchant and consumers
The growing importance of online platforms for retailing in Indonesia
How will the growing omnichannel revolution affect the retail industry in Indonesia
Building new loyalty capabilities and strategic partnerships with winning consumers
Why creating collaborative, accessible online shopping environments is the next step for E-commerce
Capturing the inherent benefits of a mobile strategy in terms of both convenience and collaboration
The evolution of communication marketing
The content and context of your target audience
Serving the heightened expectation of the connected and demanding consumers
Generating content, social and digital media
Harnessing the complexity and intensity of e-commerce data
From data to campaigns and campaigns to data
Transparency: getting consumers access to credit based on their own credit needs
Convenience: financial access in the age of omnichannel commerce
Access: providing an end-to-end service, enabling anytime and anywhere shopping
Status quo of conversational commerce & chat apps in Indonesia, moving beyond non-scalability issues
How startups are changing the norms of e- commerce in this part of Asia.
Case studies from Bangladesh and Indonesia.
Making the case for financial inclusion in an age of digital disruption
As Indonesians embrace the digital lifestyle, what are the new challenges for financial inclusion
Changing society, changing customers: How can startups lead the charge for positive economic change
A model for overcoming transformation and cross platform challenges for startups
The digital transformation continued, how other traditional industries can leverage on e-payments and e-commerce for success
Is the growth of regional e-commerce sustainable in the long term
A shift towards more niche product offerings and larger points of differentiation for competitiveness
Looking into other sectors such as fintech and big data for innovation
What is the next big disruption for e-commerce
The digital transformation journey
How Carmundi coordinates online and offline channels and synchronise customer touch points
Building on consumer management tools to effectively segment customers and build behaviour-driven journeys
Devise, implement and evolve superior omni-channel commerce capabilities to make the most of investments
Harnessing analytic capabilities for integrated and scalable technology and back-end processes
Delivering consistent but appropriate experiences offline and online
The interface model - how to roll out e-commerce without supply chain or fulfilment worries
How to conduct e-commerce without supply chain and fulfilment worries
Strategies for app scaling and adoption
Overcoming infrastructure challenges
Aligning website design and interface with retail metrics for top customer service and merchandising
Proven marketing methods to grow revenue streams and increase customer lifetime value
Efforts in developing an optimal process in engaging patients for consumer loyalty