E-Commerce Show Philippines 2016, Tuesday 6 September 2016

Malikkhan Kotadia

Chair's opening remarks

Anthony Thomson

A car in a field full of horses – or how to disrupt the Financial services Industry

  • Defining a sense of purpose for E-Payments

  • Why banks think customers trust them and why customers don’t

  • Why most innovation fails to disrupt the sector
Edgar Tejerero

Retail-tainment: bridging the gap through innovation

  • Showcasing the integrated e-wallet for retail, leisure, dining, and entertainment

  • Defining the holistic, unified customer experience with ePLUS

John Rubio

Towards a financially inclusive society: Adapting with the digital disruptions in the financial landscape

  • Making the case for financial inclusion in an age of digital disruption

  • As Filipinos embrace the digital lifestyle, what are the new challenges for financial inclusion

  • Countering the lure of underground and informal money lenders via social inclusion

  • Emerging best practices in digital literacy and consumer protection programmes

Panel discussion

Plenary Panel: Enabling regulation in Philippine financial security and inclusion

  • The premise for banking regulation in the Philippines for greater security and inclusion
  • Focusing on cross border perspective and international partnerships between fintech and blockchain for greater efficacy and effectiveness
  • Data centric approaches to risk scoring and KYC regulation

Networking & refreshment break

E-nnovations in E-commerce

Janette Toral
E-Commerce Show Philippines 2016

Chair's opening remarks

Michael Cluzel
E-Commerce Show Philippines 2016

Case Study: Building a "perfect storm" e-business model and getting away with murder in execution - the Eatigo story

  • Defining the business model, the very DNA of your startup

  • How laying the foundation to virality or the lack thereof determines competitive advantage or disadvantage

  • Sinning in execution but never on the business model, getting it right the first time
Frederic Levy
E-Commerce Show Philippines 2016

Customer retention in an e-commerce world

  • A fresh look on customer retention for e-commerce

  • Customer satisfaction vs customer retention

  • Best digital marketing practices for customer retention

Captain Jeffrey Siy
E-Commerce Show Philippines 2016

Cross-border Ecommerce: Emerging Markets, International Expansion

  • Beyond products and pricing, matching your shopping environment needs with the target market

  • Government regulation to cross border trade

  • Overcoming challenges in the mercantile space for cross border payments and logistics

Ron Baetiong
E-Commerce Show Philippines 2016

How conversational commerce is transforming digital lifestyle in the Philippines

  • Key benefits of chat bots to lifestyle businesses

  • The application  of chatbots in digital lifestyle

  • The vision for Chatbot.ph in the Philippines

Networking & lunch break


Roundtable Sessions

E-Commerce Show Philippines 2016

Improving your order management and delivery for last mile delivery

John Ray Dela Cruz, Director of Operations, Happy Fresh
E-Commerce Show Philippines 2016

Implementing an effective payments systems for a 3rd world mass E-Commerce segment

Venkat Nott
E-Commerce Show Philippines 2016

Marketplaces and 3PLs – The growth catalyst for Retailers and SMEs to succeed online

E-Commerce Show Philippines 2016

Improving your inventory management, logistics and fulfillment as a daily task for business automation

Inventory management & fulfillment

Panel discussion
E-Commerce Show Philippines 2016

Panel discussion: Unlocking revenue streams for the ecommerce ecosystem - the growth opportunities ahead

  • Cross border fulfillment – global growth opportunities for sellers

  • Retailers – O2O transformation

  • 3PLs – key enabler for multi-channel retailing

  • E-tailers – growth opportunities

  • Transformed IT infrastructure for the eCommerce  ecosystem

  • Marketplace – how marketplaces can delight their sellers and wow their customers
Jojo Anonuevo, Chief Digital Officer, LBC
Mr Jon Santico, Head, Digital & eCommerce, Stores Specialists, Inc.
Matthew Ross
E-Commerce Show Philippines 2016

An e-tailer’s view of regional logistics and fulfillment

  • Meeting the needs of the "always on" value chain

  • Drop shipment and the quest to meet customer needs

  • Cash on delivery and opportunities in the e-payment space


Panel discussion
E-Commerce Show Philippines 2016

Putting the ‘E’ in the FMCG industry

  • E-commerce opportunities for Fast Moving Consumer Goods retailers and brands

  • Collaborating with brick and mortar operations to prevent sales cannibalization

  • Challenges and risks with going online for the FMCG industry

Allan Jeorge "Ajay" Meriel, Head of Information technology services, British American Tobacco
Janette Toral
E-Commerce Show Philippines 2016

Chair's closing remarks


Networking & refreshments

Closing Keynote Plenary

Mark Joaquin Ruiz

Case study: the microfinanced franchise model

  • Insights on the success behind Hapinoy’s mobile-based programme, BizMo

  • What does it mean to be the “preferred business partner of the poor”

  • Leveraging on financial Innovation and education for small business holders and unbanked startups
Mark Joaquin Ruiz

Against all odds: the rise of the Microentrepreneurs

This is a specially curated segment in which we will feature ambassadors from Hapinoy. Ordinary Filipino microentrepreneurs who have made a difference to their lives and communities with the advent of financial inclusion and microfinance.  Join us for this exclusive opportunity led by Hapinoy President, Mark Joaquin Ruiz to meet them and learn from their vivid experiences going from rags to riches.

Networking Refreshments & End of Day 1

last published: 05/Sep/16 19:45






E-Commerce Show Philippines 2016, Wednesday 7 September 2016


Morning networking session

Morning keynote plenary

Vincent Tobias

Chair’s opening address

Vincent Tobias, Lead, Innovation, Ayala Corporation
Inanc Balci

Realizing the potential of e-commerce for SMEs in the global economy

  • Reaping the benefits of electronic commerce:

  • The challenge for SMEs

  • Diffusion of adoption and usage of E-commerce by SMEs

  • The keys to E-competitiveness

    • Forging  their own e–commerce strategies

    • Fostering into e-partnerships
Noemi Azura

Revolutionising Filipino healthcare: embracing the omni age of e-commerce

  • How Philcare leverages on e-commerce to expand healthcare access and services in the Philippines

  • Public and private-sector partnerships for mobile and NFC payments: How and when do these work well

  • Universal healthcare coverage in the government's "inclusion " agenda

  • The digital transformation continued, how other traditional industries can leverage on e-payments and e-commerce for success
Paulo Campos

The premise for E-commerce restructuring in 2016: The winner takes it all

  • How can non Chinese E-Commerce players compete for a share of the market

  • A shift towards more niche stories and larger points of content for differentiation and competitiveness

  • Looking into other sectors such as fintech and big data for innovation

  • What is the next big disruption for E-commerce
Inanc Balci

New government, new strategy: how will e-commerce growth continue to be supported post-election

  • How can the E-commerce industry make its voice heard with the new government

  • Continuation over disruption: the value in maintaining existing government strategies on innovation

  • The challenges and opportunities around foreign business growth in the Philippines

Morning refreshments & networking break

Eat-Drink-Live Philippine E-Commerce

Janette Toral
E-Commerce Show Philippines 2016

Chair's opening remarks

Constantin Robertz
E-Commerce Show Philippines 2016

From bricks to clicks, how E-commerce is influencing retail

  • Why creating collaborative, accessible online shopping environments is the next step for E-commerce

  • Capturing the inherent benefits of a mobile strategy in terms of both convenience and collaboration

  • Stepping towards offering an ‘anytime/anywhere’ shopping strategy
Iacopo Rovere
E-Commerce Show Philippines 2016

Perfecting the science of immediate delivery

● Implementing a world class on-demand fulfilment service  

● Improve your business process and user experience with an end2end approach  

● Adopting real time analytics for optimal efficiency and transport tracking 
E-Commerce Show Philippines 2016

Fireside chat: The customer journey in an omnichannel environment

  • How e-tailers can coordinate O2O and synchronise customer touch points

  • Building on consumer management tools to effectively segment customers and build behaviour-driven journeys

  • Using analytics to segment and better personalise the customer buying journey


Networking lunch break

Analytics & Data in E-Commerce

Rissa Mananquil-Trillo
E-Commerce Show Philippines 2016

Conversion for web sales optimisation: What makes e-shoppers click

  • Aligning website design and interface with retail metrics for top customer service and merchandising

  • Proven marketing methods to grow revenue streams and increase customer lifetime value

  • Strategies to decrease shopping cart abandonment on desktop and mobile


Spotlight on Filipino Innovation

This is an interactive, 2-tiered engagement session that allows delegates to meet and discuss on the very latest happenings with industry leaders and trendsetters to the Filipino market
Petcha Kucha
E-Commerce Show Philippines 2016

Startup pecha kucha on Philippine E-Commerce

Innovation and evolution are the key building blocks in any E-Commerce industry. Join us for this special segment featuring a quickfire, dual-industry focus on 6 up and coming E-Commerce startups  in the Philippines.

Listen in as they pitch their vision, strategies and business models, effectively paving the way for the rest of the industry.
Monica Jane Roldan, CEO, Save 'n Earn Sales, Inc.
Janette Toral
E-Commerce Show Philippines 2016

Chair's closing remarks

Networking Refreshments & End of Day 2

last published: 05/Sep/16 19:46