E-COMMERCE SHOW
E-Commerce Show Philippines 2016, Tuesday 6 September 2016
Chair's opening remarks
A car in a field full of horses – or how to disrupt the Financial services Industry
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Defining a sense of purpose for E-Payments
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Why banks think customers trust them and why customers don’t
- Why most innovation fails to disrupt the sector
Retail-tainment: bridging the gap through innovation
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Showcasing the integrated e-wallet for retail, leisure, dining, and entertainment
- Defining the holistic, unified customer experience with ePLUS
Towards a financially inclusive society: Adapting with the digital disruptions in the financial landscape
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Making the case for financial inclusion in an age of digital disruption
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As Filipinos embrace the digital lifestyle, what are the new challenges for financial inclusion
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Countering the lure of underground and informal money lenders via social inclusion
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Emerging best practices in digital literacy and consumer protection programmes
Plenary Panel: Enabling regulation in Philippine financial security and inclusion
- The premise for banking regulation in the Philippines for greater security and inclusion
- Focusing on cross border perspective and international partnerships between fintech and blockchain for greater efficacy and effectiveness
- Data centric approaches to risk scoring and KYC regulation
Networking & refreshment break
E-nnovations in E-commerce
Chair's opening remarks
Case Study: Building a "perfect storm" e-business model and getting away with murder in execution - the Eatigo story
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Defining the business model, the very DNA of your startup
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How laying the foundation to virality or the lack thereof determines competitive advantage or disadvantage
- Sinning in execution but never on the business model, getting it right the first time
Customer retention in an e-commerce world
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A fresh look on customer retention for e-commerce
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Customer satisfaction vs customer retention
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Best digital marketing practices for customer retention
Cross-border Ecommerce: Emerging Markets, International Expansion
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Beyond products and pricing, matching your shopping environment needs with the target market
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Government regulation to cross border trade
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Overcoming challenges in the mercantile space for cross border payments and logistics
Networking & lunch break
Roundtable Sessions
Improving your order management and delivery for last mile delivery
Implementing an effective payments systems for a 3rd world mass E-Commerce segment
Marketplaces and 3PLs – The growth catalyst for Retailers and SMEs to succeed online
Improving your inventory management, logistics and fulfillment as a daily task for business automation
Inventory management & fulfillment
Panel discussion: Unlocking revenue streams for the ecommerce ecosystem - the growth opportunities ahead
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Cross border fulfillment – global growth opportunities for sellers
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Retailers – O2O transformation
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3PLs – key enabler for multi-channel retailing
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E-tailers – growth opportunities
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Transformed IT infrastructure for the eCommerce ecosystem
- Marketplace – how marketplaces can delight their sellers and wow their customers
How conversational commerce is transforming digital lifestyle in the Philippines
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Key benefits of chat bots to lifestyle businesses
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The application of chatbots in digital lifestyle
- The vision for Chatbot.ph in the Philippines
Putting the ‘E’ in the FMCG industry
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E-commerce opportunities for Fast Moving Consumer Goods retailers and brands
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Collaborating with brick and mortar operations to prevent sales cannibalization
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Challenges and risks with going online for the FMCG industry
Chair's closing remarks
Networking & refreshments
Closing Keynote Plenary
Chair's opening remarks
Case study: the microfinanced franchise model
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Insights on the success behind Hapinoy’s mobile-based programme, BizMo
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What does it mean to be the “preferred business partner of the poor”
- Leveraging on financial Innovation and education for small business holders and unbanked startups
Against all odds: the rise of the Microentrepreneurs
Chair’s closing remarks
Networking Refreshments & End of Day 1
E-Commerce Show Philippines 2016, Wednesday 7 September 2016
Morning networking session
Morning keynote plenary
Chair’s opening address
Realizing the potential of e-commerce for SMEs in the global economy
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Reaping the benefits of electronic commerce:
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The challenge for SMEs
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Diffusion of adoption and usage of E-commerce by SMEs
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The keys to E-competitiveness
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Forging their own e–commerce strategies
- Fostering into e-partnerships
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Revolutionising Filipino healthcare: embracing the omni age of e-commerce
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How Philcare leverages on e-commerce to expand healthcare access and services in the Philippines
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Public and private-sector partnerships for mobile and NFC payments: How and when do these work well
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Universal healthcare coverage in the government's "inclusion " agenda
- The digital transformation continued, how other traditional industries can leverage on e-payments and e-commerce for success
The premise for E-commerce restructuring in 2016: The winner takes it all
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How can non Chinese E-Commerce players compete for a share of the market
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A shift towards more niche stories and larger points of content for differentiation and competitiveness
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Looking into other sectors such as fintech and big data for innovation
- What is the next big disruption for E-commerce
New government, new strategy: how will e-commerce growth continue to be supported post-election
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How can the E-commerce industry make its voice heard with the new government
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Continuation over disruption: the value in maintaining existing government strategies on innovation
- The challenges and opportunities around foreign business growth in the Philippines
Morning refreshments & networking break
Eat-Drink-Live Philippine E-Commerce
Chair's opening remarks
From bricks to clicks, how E-commerce is influencing retail
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Why creating collaborative, accessible online shopping environments is the next step for E-commerce
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Capturing the inherent benefits of a mobile strategy in terms of both convenience and collaboration
- Stepping towards offering an ‘anytime/anywhere’ shopping strategy
Perfecting the science of immediate delivery
● Improve your business process and user experience with an end2end approach
● Adopting real time analytics for optimal efficiency and transport tracking
Fireside chat: The customer journey in an omnichannel environment
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How e-tailers can coordinate O2O and synchronise customer touch points
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Building on consumer management tools to effectively segment customers and build behaviour-driven journeys
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Using analytics to segment and better personalise the customer buying journey
Networking lunch break
Analytics & Data in E-Commerce
Conversion for web sales optimisation: What makes e-shoppers click
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Aligning website design and interface with retail metrics for top customer service and merchandising
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Proven marketing methods to grow revenue streams and increase customer lifetime value
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Strategies to decrease shopping cart abandonment on desktop and mobile
Spotlight on Filipino Innovation
Startup pecha kucha on Philippine E-Commerce
Listen in as they pitch their vision, strategies and business models, effectively paving the way for the rest of the industry.
Chair's closing remarks
Networking Refreshments & End of Day 2
Organiser
