Defining a sense of purpose for E-Payments
Why banks think customers trust them and why customers don’t
Showcasing the integrated e-wallet for retail, leisure, dining, and entertainment
Making the case for financial inclusion in an age of digital disruption
As Filipinos embrace the digital lifestyle, what are the new challenges for financial inclusion
Countering the lure of underground and informal money lenders via social inclusion
Emerging best practices in digital literacy and consumer protection programmes
Defining the business model, the very DNA of your startup
How laying the foundation to virality or the lack thereof determines competitive advantage or disadvantage
A fresh look on customer retention for e-commerce
Customer satisfaction vs customer retention
Best digital marketing practices for customer retention
Beyond products and pricing, matching your shopping environment needs with the target market
Government regulation to cross border trade
Overcoming challenges in the mercantile space for cross border payments and logistics
Cross border fulfillment – global growth opportunities for sellers
Retailers – O2O transformation
3PLs – key enabler for multi-channel retailing
E-tailers – growth opportunities
Transformed IT infrastructure for the eCommerce ecosystem
Key benefits of chat bots to lifestyle businesses
The application of chatbots in digital lifestyle
E-commerce opportunities for Fast Moving Consumer Goods retailers and brands
Collaborating with brick and mortar operations to prevent sales cannibalization
Challenges and risks with going online for the FMCG industry
Insights on the success behind Hapinoy’s mobile-based programme, BizMo
What does it mean to be the “preferred business partner of the poor”
Reaping the benefits of electronic commerce:
The challenge for SMEs
Diffusion of adoption and usage of E-commerce by SMEs
The keys to E-competitiveness
Forging their own e–commerce strategies
How Philcare leverages on e-commerce to expand healthcare access and services in the Philippines
Public and private-sector partnerships for mobile and NFC payments: How and when do these work well
Universal healthcare coverage in the government's "inclusion " agenda
How can non Chinese E-Commerce players compete for a share of the market
A shift towards more niche stories and larger points of content for differentiation and competitiveness
Looking into other sectors such as fintech and big data for innovation
How can the E-commerce industry make its voice heard with the new government
Continuation over disruption: the value in maintaining existing government strategies on innovation
Why creating collaborative, accessible online shopping environments is the next step for E-commerce
Capturing the inherent benefits of a mobile strategy in terms of both convenience and collaboration
How e-tailers can coordinate O2O and synchronise customer touch points
Building on consumer management tools to effectively segment customers and build behaviour-driven journeys
Using analytics to segment and better personalise the customer buying journey
Aligning website design and interface with retail metrics for top customer service and merchandising
Proven marketing methods to grow revenue streams and increase customer lifetime value
Strategies to decrease shopping cart abandonment on desktop and mobile