Helga Huld Bjarnadóttir | Director Customer Experience & Loyalty
Icelandair

With two decades of experience at Icelandair, Helga has embraced a variety of roles that have shaped her career. Having embarked on her journey, she now holds the position of Director of Customer Experience & Loyalty, working cross functional within Icelandair leading the end-to-end customer journey. Helga firmly believes that remarkable results are achieved through teamwork and empowerment. Holding a degree in M.Sc. Management Engineering and Business Administration, she brings both expertise and a passion for excellence to her work.”