Rob van den Dam is the Global Telecommunications Industry Leader at the IBM Institute for Business Value. He is responsible for developing and deploying strategic thought leadership in telecommunications and as such contributor to IBM's global telecom strategy. In this role he develops future agenda's, telecommunications industry outlooks and business value realization studies. He has 20 years of experience in the telecom industry and has worked in a range of advisory and implementation roles for major telecommunications, media and government organizations.
Recent work includes future scenario planning, Internet of Things, big data, cloud, customer advocacy and social business. Rob periodically presents or participates in panel sessions at major industry conferences, such as ITU World, GSMA Mobile Asia, World Future Trends Summit, CommunicAsia, IBC and the Broadband World Forum. He has published multiple articles in, amongst others, European Communications, Mobile Europe, Total Telecom Magazine, Telecom Asia magazine, Annual Review of Communications and Jnl of Telecommunications Management.