Keeping up with technology is no longer good enough, you need to keep up with customer expectations. The customer wants to have a personal experience, so how can you make it happen?
With a re-modelled agenda, guided by an expert advisory board, we will focus on every aspect of the customer journey from start to finish. Here you will find extraordinary people whose ideas, thoughts and dreams you can challenge, engage with, and become a part of, through plenary sessions and four dedicated tracks, focusing on:
- ideas, strategies and technology to drive customer loyalty
- innovations across Europe to help provide the optimum experience
- technologies and ideas to gain insight from data
- the latest trends for digital marketers
If you are a specialist looking to get in depth in sight into your chosen field or a CMO who needs to get a complete overview of the customer journey, in 2016 you will be able to tailor your conference experience to meet your needs.
Join us to celebrate Europe’s Customer Festival and make connections that will help you shape the future of your customer’s journey.