2016 ATTENDEES

 

Below is a sample of the attendees for 2016. The list will grow as the event gets closer. 

 

Organisation
Job Title
  • 383
    Managing Partner
  • 5one
    Principal Consultant, Customer Strategy
  • ABG
    Head of Loyalty
  • Accor
    C.R.M. and Loyalty Manager
  • Addison Lee
    CRM Manager
  • Addison Lee
    Marketing and Communications Manager
  • Addison Lee
    Head of Customer Marketing
  • Amazon
    Head of CRM
  • Argos
    Head of Customer Services
  • Argos
    Service Delivery Manager
  • ASOS
    Reward Programme Manager
  • ASOS
    CRM Strategy Manager
  • ASOS
    Senior Product Manager
  • ASOS
    Senior CRM Strategy Manager
  • ASOS
    Senior Insights Manager
  • Astrid & Miyu
    Senior Retail Manager
  • Astrid & Miyu
    Head of Online
  • Astrid & Miyu
    CEO
  • Avis Budget Group
    CRM & Loyalty Manager
  • Avis Budget Group EMEA
    Senior Head of CRM, Loyalty & Retention
  • B and Q
    Digital Marketing Manager
  • B&Q
    Direct Marketing Specialist
  • Baxi
    Marketing Manager - Commercial
  • Baxi
    Senior Marketing Executive - Acquisition
  • Baxi
    Market Manager - Baxi Commercial Division Marketing
  • Baxi
    Acquisition Marketing Manager
  • Baxi
    Content Marketing Executive / Social Media
  • Baxi
  • Baxi
    Baxi Marketing Development Manager
  • BBC Global News Ltd
    Head of Insight
  • BBC Worldwide
    Brand Strategy Director
  • Beachbody
  • Beachbody
    Customer Operations
  • Beachbody
    Senior Manager of Customer Operations for United Kingdom
  • Berry Bros & Rudd Ltd
    Marketing Manager
  • Berry Bros & Rudd Ltd
    Marketing Director
  • Bilendi
    Head of Marketing
  • BIZZBY
    Head of Digital Growth
  • BIZZBY
    Head of Supply
  • BIZZBY
    Head of Customer Experience
  • Bookatable
    Head of C.R.M.
  • British Film Institute
    Head of Digital Products
  • British Gas
    Director of MI
  • Bupa
    Global Head of Customer Experience
  • Bupa
    Global Lead NPS Consultant
  • BuzzFeed
    Director, Brand Partnerships
  • CafePod
    Head of Customer Care
  • Camden Town Brewery
    Social Media Coordinator
  • Camden Town Brewery
    Marketing Manager
  • Camden Town Brewery
    Customer Experience Manager
  • Camper
    CRM Manager
  • Canadian Red Cross
    Director, National Donor Experience & Engagement
  • Canon Europe Ltd
    Channel Marketing Specialist
  • Canon Europe Ltd
    CRM Campaign Manager
  • Canon Europe Ltd
    Channel marketing professional
  • Central England Co-operative
    Content and Creative Manager
  • Central England Co-operative
    Brand engagement and PR Manager
  • Central England Co-operative
    Customer Experience Manager
  • Channel 4
    Head of Advertising Research & Development
  • Childrensalon
    Head of Digital
  • Childrensalon
    Retention Manager
  • Childrensalon
    Acquisition Manager
  • Chocart
    Director
  • Clicktale
    Web Psychologist and Director of Behavioral Analytics
  • ClickTale
    Marcom Manager
  • Cognifide Ltd
    Senior Software Engineer
  • Comarch
    Marketing Specialist
  • Conde Nast Digital
    Head of Data, Analytics & Insight
  • Cozy Cloud
    Chief Product Officer
  • CURO Financial Services - (Owns WageDayAdvance)
    Head of Performance Marketing
  • CURO Financial Services - (Owns WageDayAdvance)
    Head of Customer Experience
  • CURO Financial Services - (Owns WageDayAdvance)
    Marketing Director
  • Currency Alliance
    Managing Director
  • Cuspoir
    Brand and Product Development Manager
  • Customer Experience
    Consultant
  • D.M.A. U.K.
    Chair
  • Deutsche Bank
    Director, Client Products & Solutions
  • Deutsche Bank
    Director, Product Infrastructure Strategy
  • DocMorris
    Head of Customer Service
  • Domestic & General
    Director of Database Marketing
  • Eagle Eye
    Non-Executive Chairman
  • Eagle Eye
    Head of Marketing
  • Edcon Retail Group
    EVP Customer and Digital
  • EE
    Senior eService Digital Product Manager
  • EE
    eService Digital Product Manager
  • EE
    eService Digital Product Manager
  • EnergiMidt Forsyning & Service A/S
    Coordinator, Online marketing
  • EnergiMidt Forsyning & Service A/S
    Specialist, Customer loyalty
  • EnergiMidt Forsyning & Service A/S
    Business manager, Customer center
  • EnergiMidt Forsyning & Service A/S
    Specialist, Customer center
  • Euro Car Parts
    Head Of Marketing
  • Euro Car Parts
    Chief Operating Officer
  • Euro Car Parts
    Head Of Retail Marketing
  • Evans Cycles
    Email Producer
  • Evans Cycles
    Social Media & Content Editor
  • F.W. Evans Cycles (Uk) Limited
    Senior Marketing Manager
  • Facebook UK
    Head of eCommerce and Retail
  • Fanbytes
    Co-Founder
  • Farfetch
    Customer Outreach Supervisor
  • Farfetch
    Head of Customer Service
  • Farfetch
    Head of Global Workforce Management
  • Fastway Couriers
    Head of Customer Experience
  • Feedback Ferret
    Business Development/Marketing Manager
  • First Utility
    Digital Services Analyst
  • First Utility
    Digital Services Success Manager
  • First Utility
    Digital Services Success Manager
  • G.D.R. Creative Intelligence
    Innovation Consultant
  • Galeries Lafayette
    Former Director Marketing & Digital
  • Gap Europe
    CRM Coordinator
  • Gap Europe
    Associate Manager, CRM
  • Gap Europe
    Senior CRM Manager
  • Golfbreaks.com
    Chief Customer Officer
  • Good Growth Ltd
    Founding Partner and CEO
  • Good Growth Ltd
    Business Development Manager
  • Good Growth Ltd
    Marketing Executive
  • Great Western Railway
    Customer Experience Manager
  • Heathrow Airport
    Loyalty and CRM Manager
  • Hellon
    CEO
  • Hero
    Founder and CEO
  • Hero
    Head of Customer Experience
  • Hertz
    CRM Marketing Manager
  • Hilton Worldwide
    Director – Brand Marketing EMEA
  • Holiday Extras
    New Products Executive
  • Holiday Extras
    New Products Manager
  • Holiday Extras
    Director of Customer
  • House of Fraser
    UX Architect
  • House of Fraser
    UX Architect
  • HSBC
    Customer Experience Manager
  • Humanity DOO
    Support Manager
  • Hunkemoller Bv
    International C.R.M. Manager
  • Hyundai Capital
    Digital Marketing Manager
  • I.T.N. Productions
    Business Development Director
  • I.T.N. Productions
    Account Director
  • I.T.N. Productions
    Head of Branded Content
  • Iceland Foods
    Campaign Manager
  • Iceland Foods
    Direct Communications Manager
  • Icelandair
    Director of Customer Loyalty
  • ICLP
    General Manager, UK
  • ICLP
    Marketing Manager
  • Ikea Family Services Ab
    Head of C.R.M - UK & Ireland
  • Independent
    Former Director of Customer Engagement Betsson Group
  • Information Commissioners Office
    Strategic Liaison Group Manager of Business and Industry
  • Innocent Drinks
    UK Head of Brand
  • International New York Times
    Consumer Marketing Manager
  • International New York Times
    Senior Manager, International Customer Experience and Retention
  • International New York Times
    Senior Manager, International Customer Acquisition
  • Intertops
    Operation Manager
  • Intertops
    Customer Experience Designer
  • Intertops
    Customer Experience Leader
  • Intertops
    Customer Experience Manager
  • Intu.co.uk
    Managing Director - intu Digital
  • Intu.co.uk
    Commercial Director
  • Intu.co.uk
    Director of Retail
  • Iskander Business Partner
    Managing Partner
  • John Lewis
    Assistant CRM Manager
  • Ladbrokes
    Customer Experience Manager
  • Leroy Merlin Italia
    Head of CRM - Loyalty Card
  • Loooped
    Associate Director
  • Loyalty Magazine
    Managing Editor
  • M&C Saatchi Mobile
    Business Development Manager
  • M&C Saatchi Mobile
    Marketing Coordinator
  • M&C Saatchi Mobile
    EMEA Managing Director
  • M&S
    M&S Food Brand & Marketing Manager International
  • M&S
    Brand Marketeer
  • M&S
    Global Lingerie Visual Merchandiser
  • M&S
    Brand Marketeer - Lingerie
  • M&S
    Marketing Capability Manager
  • M&S
    Head of Research Insight
  • M&S
    Email Marketing Manager
  • M&S
    GM Marketing and Project Planning
  • M&S
    Senior Consultant
  • M&S
    Mobile Marketing Manager
  • M&S
    Marketing and Projects Planner
  • M&S
    Global Director - Loyalty, Customer Insight and Analytics
  • Make A Donation
    Chief Executive Officer
  • Mando
    Strategy Director
  • Mando Group
    Strategic Relationship Manager
  • Marks & Spencer
    Senior Digital Marketing Manager
  • MasterCard Advisors
    Advisors Marketing, Program Manager
  • Metro Bank (UK)
    Director of Mortgage Proposition and Voice of the Customer
  • Metro Bank (UK)
    Head of Voice of the Customer
  • MINICABIT
    HEAD OF OPERATIONS
  • Moss Bros Group
    Customer Experience Lead
  • MyOptique Group
    Group Head of Customer Experience
  • mySupermarket
    Director of Brand Partnerships and Insight
  • National Trust
    Regional Director, London & South East
  • National Trust
    Assistant Director - London & South East
  • NETS
    Senior Project Manager, Mobile Services & Emerging Payments
  • News U.K.
    Customer Experience Manager - The Sun
  • News U.K.
    Customer Experience Manager - The Times & The Sunday Times
  • News U.K.
    Head of Customer Experience and Digital
  • Nice Agency
    Managing Director
  • Nissan
    Global Brand Strategy Manager
  • Nissan
    Brand Strategy Co-ordinator
  • Norwegian Air Shuttle
    UK Partnerships Manager, Norwegian Reward
  • Norwegian Air Shuttle
    Loyalty Manager
  • NOS
    Head of Digital Media
  • Notonthehighstreet.com
    Head of Digital Marketing
  • Notonthehighstreet.com
    Customer Marketing Director
  • Notonthehighstreet.com
    Creative Director
  • Notonthehighstreet.com
    Head of Loyalty and C.R.M.
  • Notonthehighstreet.com
    Head of Insight
  • Notonthehighstreet.com
    Head of Brand
  • Occi
    Chief Marketing and sales officer
  • Occi
    CEO
  • OpenMarket
    Senior Market Development Manager
  • Orange
    Head of Welcome Path
  • Orange Group
    Senior Manager Loyalty and Base Management
  • Orange Group
    Head of Customer Strategy & Marketing
  • Orange Group
    Director - Loyalty & Retention
  • PaddyPower Betfair
    Head of Product - Self Service Betting
  • Parcel Connect
    Brand Manager
  • Payowallet
    Co-founder
  • Payowallet
    Co-founder
  • Photospire
    Co Founder and Chief Operating Officer
  • Photospire
    Co Founder and Chief Executive Officer
  • Post Office
    Head of Customer Analytics
  • PowerGoat
    Co-Founder
  • Procter & Gamble
    Managing Director of Global Strategy & Innovation Premium Products
  • Q.V.C.
    Head of Customer Insights & Analysis
  • Rare:
  • Rare:
    Founder and Director
  • Rare:
    Marketing Manager
  • Rated People
    Chief Product Officer
  • Research Now
    Partnership Director, EMEA
  • Reward Technology
    CEO & Founder
  • RK Social Communications
    Director
  • ROCK PAMPER SCISSORS
    Founder
  • ROCK PAMPER SCISSORS
    Marketing Manager
  • ROCK PAMPER SCISSORS
    Marketing Executive
  • RS Components Limited
    Customer Experience Lead
  • RS Components Limited
    Customer Experience Lead
  • RS Components Limited
    Customer Experience Lead
  • RS Components Limited
    Head of Customer Experience
  • Sanlam Real Futures (Pty) Ltd
    CEO
  • Santander Consumer Finance
    Head of Channel Development
  • Santander Consumer Finance
    Digital Marketing Manager
  • Santander UK Plc
    Customer Experience Manager
  • Santander UK Plc
    Head of Customer Experience
  • Scandinavian Design Center
    CEO
  • Shop Direct
    Head of Sales & Service Outsourcing
  • Shop Direct
    Head of Customer Service Transformation
  • Shop Direct
    Operations Lead
  • Shufersal Ltd
    Customer club Manager
  • Shufersal Ltd
    CRM & Digital Marketing
  • Shufersal Ltd
    Head of Loyalty Operations & Analytics
  • Smart Design
    Insights and Strategy Associate Director
  • Soestrene Grene
    CCO – Head of Marketing, Communication & PR
  • Sonae
    Customer Strategy and Development Manager
  • Sonae Center Serviços II, S.A.
    Head of Area - Customer
  • Sonae Center Serviços II, S.A.
    CUSTOMER BEHAVIOUR SPECIALIST
  • Sony Mobile Communications
    Global Content Manager
  • Sony Mobile Communications
    Customer Loyalty & Life Time Value Planning
  • Sony Mobile Communications
    Global CLVM Manager
  • Sony Mobile Europe
    Senior European Marketing and Communications Manager
  • Sony Mobile Europe
    Senior Digital and Social Media Manager
  • SPACE.NK
    CRM & Loyalty Coordinator
  • SPACE.NK
    Direct marketing Executive
  • Spotify
    Senior Manager, Premium Loyalty
  • Spotify
    Manager, Premium Loyalty
  • Starwood Hotels
    EAME Loyalty & Partnership Director
  • Sticky Content
    Managing Director
  • Sticky Content
  • Sunglasses Shop
    International Manager
  • SuperBreak
    C.R.M Manager
  • SuperBreak
    Brand and Social Media Manager
  • SuperGroup PLC
    Business Development Manager
  • SuperGroup PLC
    Head of International Business Development
  • SyncSpot
    Co-Founder, CEO
  • SyncSpot
    Co-Founder, CTO
  • T.T.S. Group
    Head of Direct Marketing
  • Telefonica
    Head of Service Delivery and Customer Experience – IoT Wholesale
  • Telefonica
    Customer Experience Manager
  • Telefonica Germany Gmbh
    Head of Campaign Management Marketing – CRM & Telesales
  • TeleTech Consulting
    Partner
  • TeleTech Consulting
    Director, Customer Experience
  • Tesco
    Head of Clubcard Proposition & Brand
  • Tesco
    Head of Tesco Clubcard Boost
  • Tesco Stores Ltd
    Head of customer coupons & offers, Clubcard
  • The Body Shop
    Senior Manager - C.R.M. Programme Development
  • The Body Shop
    Head of C.R.M.
  • The Co-operative Group
    Head of Digital and Social Media
  • The Entertainer
    European Content Manager
  • The Entertainer
    CRM Manager
  • The Entertainer
    Head of Online and Digital
  • The New York Times
    Executive Director Customer Experience
  • The New York Times
    Managing Director, Retention and Engagement
  • Titan Travel
    Digital Optimisation Designer
  • tosay
    CEO
  • Travelex UK Ltd
    UK Community Manager
  • Travelex UK Ltd
    Global Head of Social Media
  • Travis Perkins
    Marketing Executive
  • Travis Perkins
    Senior Marketing Analyst
  • Travis Perkins
    Head of Multi-channel
  • Travis Perkins
    Customer Insight & Research Manager
  • Travis Perkins
    Senior Customer Loyalty Analyst
  • Trinity Mirror Plc
    Head of Automated Sales
  • TUI Nordic
    Head of Media
  • TUI Nordic
    Head of Customer Relation Management - CRM
  • Unikia As
    Head of Service Design and the Customer Experience
  • University of Derby
    Head of Marketing Services
  • University of Derby
    Head of College Marketing
  • University of Derby
    Head of Campaign Marketing
  • University of Derby
    Head of Digital Marketing
  • University of Derby
    Director of Marketing & Communications
  • University of Piraeus Research Centre
    Professor
  • Vente Privee UK
    PR Manager
  • Vente Privee UK
    Freelance Editor
  • Virgin
    Marketing Manager, Virgin Red
  • Virgin
    Content & Community Manager, Virgin Red
  • Virgin
    Content Manager, Virgin Red
  • Virgin
    Consumer Activation Lead, Virgin Red
  • Virgin
    Head of Marketing, Virgin Red
  • Virgin Holidays
    Marketing Technology Manager
  • Vistaprint
    Manager, CARE Operations
  • Waitrose
    Head of Customer loyalty
  • Waitrose
    Manager Customer Loyalty
  • Wales Millennium Centre
    Customer Experience Adminstrator
  • Wales Millennium Centre
    Customer Experience Manager
  • WatchMeThink
    Chief Tinkerer
  • WatchMeThink
    EMEA Sales Director
  • WatchMeThink
    Thinker Champion
  • WCF UK Ltd
    Marketing Manager
  • WCF UK Ltd
    Strategic Business Development Manager
  • Wein!Gut GmbH & Co. KG
    General Manager
  • Western Union
    Director Global, CRM & Loyalty
  • Whitbread
    Loyalty Manager
  • Whittard of Chelsea
    Head of Customer Acquisition
  • Wiggle
    Head of CRM & Insights
  • Wiggle
    Country Manager, Germany
  • Y.O.O.B.I.C.
    UK Director
  • Y.O.O.B.I.C.
    Customer Manager
  • Your Golf Travel
    Head of Customer Experience