Europe’s Customer Festival is the meeting place for the most influential and disruptive retailers, ecommerce outlets, telecoms & utilities providers, banks and travel & leisure operators across Europe. They come to the festival to share insight and exchange ideas that will shape the future of the customer journey.

Who should attend?

  • Chief Marketing Officer
  • Chief Information Officer
  • Head of Customer Experience
  • Head of CRM
  • Head of Mobile
  • Head of Omnichannel
  • Head of Multichannel
  • Chief Technology Officer
  • Ecommerce Director
  • Head of Loyalty
  • Head of Insight & Analytics
  • Head of Call Centre
  • Head of Customer Contact
  • Head of Digital Marketing
  • Head of Mobile
  • Head of Retail
  • Head of Business Intelligence
  • Head of Payments

Why attend?

  • Get new ideas from the best and brightest marketing experts
  • Form new relationships with industry gurus, new suppliers and new customers
  • Hear from a truly international speaker faculty
  • Be part of the best marketing talent pool in Europe
  • Mingle with high level and qualified participants
  • Tailor the conference to your own needs with 6 streams to choose from
  • Explore the exhibition floor packed with top solution providers
  • Enjoy our fun evening drinks reception at the end of day one



For more information call Hayley Marsden on +44 (0) 207 092 1182 or email