Christiane Stamp | Senior CX Consultant
The Petrova Experience

Christiane Stamp is an experienced customer experience consultant who has built enterprise data-driven customer engagement strategies in partnership with Commercial, Digital, and IT Teams for JetBlue Airways. She successfully executed the first-ever enterprise CRM and customer data foundation business case and created and grew a CRM team. Christiane’s expertise includes quick implementation, personalization, and accelerating ROI.   As Senior CX Consultant with The Petrova Experience Team, Ms. Stamp has led key elements of culture engagement initiatives, including workshops, focus groups, and employee and customer interviews. Additionally, Christiane designs and implements project plans for both customer experience and organizational culture programs.