Darren Boyle | Director, Digital and Experience
RMIT University

An adept executive leader with over 20 years of experience across digital, marketing and customer experience. Beginning my career in direct marketing, moving into digital marketing and customer experience design. My career has span blue chip organisations in telecommunication, banking, logistics and education across Europe, North America, and Australasia. The latter part of my career both from a client and agency view I have driven complex digital transformations with a business and operational view ensuring organisations deliver exceptional customer experiences to drive rive maximum customer and organisational.

Appearances:

Day 1 @ 11:50

Fireside Chat - The future of student experience in a post-pandemic world

The tertiary education sector continues to reimagine the student experience amid sustained demand for seamless, hybrid and tailored learning experiences. Developing new digital capabilities to satisfy changing expectations is imperative to student engagement and retention, enhancing learning and employment outcomes, and more effectively competing on the global stage.

This fireside discussion will focus on what’s driving the transformation of learning environments, how universities can respond and the significant implications for education providers, students, and the broader economy.

Clare Dyson, Associate Professor, Digital Literacies, Swinburne University of Technology

Darren Boyle, Director, Digital and Experience, RMIT University

John Mackenney, Principle Digital Strategist, Adobe