SPEAKERS

Mark Anderson is Head of Commercial Innovation at Go-Ahead Group with responsibility for growing the rail market with innovation focused on the future of transport. Current work includes Active Travel, MaaS and partnerships in the smart cities area. As part of the Go-Ahead Nordic team in Norway...

Jerry Angrave is a Certified Customer Experience Professional and managing director of Empathyce. Jerry is an advisor to business leaders who want to make their organisation stronger and more efficient by knowing the real impact of the way they work on customers and employees. Helping to build on...

WTTC is the global body that represents travel & tourism worldwide, a sector that generates over 10% of GDP and employs 300 million jobs. Helena is the Vice-President Membership and Commercial at the World Travel & Tourism Council where she is responsible for directing and overseeing...

Kristin joined SkyTeam from Delta in June 2018. With over 25 years of industry experience to her name, Kristin Colvile has held leadership roles in numerous divisions of Delta Air Lines and Northwest Airlines since joining the company in 1993. Based at SkyTeam’s headquarters in Amsterdam, Kristin...

“Aurelien joined Transdev as a Sales and Marketing Manager in the Autonomous Vehicle Department, before advancing to become the Worldwide MaaS Projects Coordinator.He started his career as an entrepreneur just after graduating with his second Master of Science in Aerospace, earned at Georgia Tech...

Rick Cotton became the Executive Director of The Port Authority of New York and New Jersey on August 14, 2017. Prior to joining the Port Authority, since January 2015, Mr. Cotton served as Governor Cuomo's Special Counsellor for Interagency Initiatives, serving as the point person within the...

Michael Hardin is the Director of Policy and Planning at the CBP Entry/Exit Transformation Office, charged with improving the ability of CBP to biometrically match entry and exit data collected from foreign nationals. He has over 20 years of experience at DHS and its predecessor agencies working on ...

Over 40 years in the industry, 33 with Cathay Pacific.

Jay is the Head of Stations Strategy and Delivery at Network Rail High Speed Ltd for the past 2 years where the role involves delivering inspirational strategic leadership across three international stations encompassing Operations, Asset management and Facilities. Jay is passionate in delivering...

Martin, aged 39, has been working as an SAP programmer and consultant for 17 years. While working on various jobs in different countries he studied Public Management and after graduating and receiving his masters degree he became the new head of unit for digital sales and vending machines at Wiener ...

Mark Langmead is Director, Compass Operations with TransLink.  He is responsible for revenue collection and the customer experience with the Compass smart card and ticket program in Vancouver BC. In this capacity, Mark developed and implemented the strategic plan to transition the organization from ...

As CEO of SITA at Airports & Borders, David is responsible for reshaping SITA’s portfolio to drive a fully automated, touchless passenger journey in the airport and at the border while streamlining the operations that support that experience. David previously served as CEO of SITA FOR...

Holger Mattig’s career has been centred around international teams in the aviation services sector. He’s had the chance to travel frequently and work in many European cities such as Berlin, Milan, Athens as well as Shanghai and Singapore. Working as a Product Manager for Airports at Lufthansa in...

Fabrice MORENON, Managing Director of SNCF Hubs & Connexions, subsidiary of SNCF Group (state-owned company), is in charge of the international development of stations. SNCF Hubs & Connexions develops all the expertise linked to transports hubs, from financing, conception, exploitation to...

Kadri Samsunlu was born in 1968, he is one of the first graduates of İzmir Science High School and completed his Bachelor of Arts degree in Economics at Bosphorus University in 1991. Samsunlu holds his MBA degree from the University of Missouri, USA.Samsunlu, had experience as the general manager...

Nitin brings with him a rich experience in product design and digital customer experience, which he has acquired over the last 20 years across leading internet and digital platform companies in India. He is currently leading the Digital Transformation for IndiGo and has previously built and scaled...

With a background in technology and passion for strategy, Nick heads up Publicis Sapient’s Travel and Hospitality business in Europe. With over 20 years in Digital, he has worked with global brands in the US, Asia and Europe helping them with digital business transformation strategies and bringing...

Jeremy oversees SITA’s border management portfolio, which has taken on a new relevance in the wake of the COVID-19 pandemic. Beyond the focus on safety and security at the border, SITA is working with more than 40 governments to introduce new health protocols, automate border processes and explore...

Beijing Capital International Airport Co.,Ltd Deputy General Manager, Aviation Business Dept. & International Affairs Dept.12 Years in Airport Industry, rich experience in airport management and operationIn charge of airline network planning, airline development, aviation marketing, aviation...

Jeroen Wolff is Head of the International Business Development department of Dutch Railways (Nederlandse Spoorwegen, NS). Together with his team of experts, Jeroen is on a strategic and tactical level responsible for qualitative and quantitative expansion of the international rail portfolio, that...

Steve Young has served as the Vice President of Technology & Innovation at VIA Metropolitan Transit in San Antonio, Texas, since 2015.  VIA Metropolitan Transit serves as the transportation leader for the greater San Antonio Metropolitan region, moving over 38 million passengers a year. Steve’s ...