David Trevithick | Head of Customer Insight
LCP Delta

I lead the Customer Insight across LCP Delta’s residential research portfolio (clean technology and smart energy topics). My role involves developing research programmes that inform must-have residential customer propositions.

As the energy transition progresses from strategy to implementation, understanding the evolving role, needs and perceptions of energy customers is crucial. This insight is vital for shaping client strategy, proposition development, marketing, and customer experience.

With over 30 years of consumer insight experience, including more than a decade in the energy sector, I am committed to providing valuable strategic and customer engagement insight for our clients.

Appearances:

Day 2 - April 30th @ 13:10

Adding Value, Driving Margins: Customer Demand for Add-On Services

How residential solar customers are looking beyond panels alone, with growing demand for monitoring, optimisation, and energy management services.
Which add-on services are proving most valuable at the household level, from battery integration and smart tariffs to maintenance and aftercare.
Practical insights for installers and providers on packaging and pricing services that increase margins while improving customer experience.

David Trevithick, Head of Customer Insight, LCP Delta

last published: 02/Feb/26 16:05 GMT

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