Frequently Asked Questions

General Information

What are the dates and location of the exhibition?

The exhibition will be held on 6 - 7 November 2025 at Indonesia Convention Exhibition (ICE) , Kabupaten Tangerang Banten, Hall 3 & 3A.

What are the opening hours of the event?

Solar & Storage Live Indonesia 2025 is open at the following hours:
Thursday, 6 November from 9:00am to 5:30pm
Friday, 7 November from 9:00am to 5pm

Who can attend the event?

Solar & Storage Live Indonesia 2025 is a business-to-business (B2B) event for professionals and industry representatives.

How do I register to attend?

You can register online via our Registration Page . Admission is free. Early registration is recommended to secure your place.

Is there an entry fee?

Expo floor access is free with registration. You can register free online via our Registration Page .

When and where can I collect my badge?

After registering, you will receive a confirmation email. Please bring this email to the registration desk at the venue to collect your badge at Ticket Box (Registration) outside Hall 3A from 9:00am to collect your badge on 6 & 7 November 2025.

Registration and badge collection is available at the following timings:
6 November 2025: 9:00am to 5:00pm
7 November 2025: 9:00am to 4:30pm

Travel & Accommodation

How do I get to the venue?

Indonesia Convention Exhibition (ICE) is accessible by public transport, taxi, rideshare, or car. Visit the venue page for more information.
You are encouraged to take public transportation to Indonesia Convention Exhibition if possible. Otherwise, carpooling is the way to go! Come together as a team and help to reduce carbon footprint (and parking stress too).

Is parking available?

There are no preferential parking rates. For more information visit the venue page .

Are there hotels nearby?

Yes, there are several hotels within walking distance of Indonesia Convention Exhibition (ICE). Visit our Accommodation Page to view nearby options and access exclusive attendee rates.

On-site Services

Is Wi-Fi available at the exhibition?

Yes, there is complimentary Wi-Fi, you can connect to the network “ICE FREE”.

Are food and drinks available?

There are a few food and beverage options within the venue. Food and drinks are not included with your pass package.

Are there cloakroom or storage facilities?

No, there is no storage facilities available within the venue.

Exhibitors & Networking

Where can I find the list of exhibitors?

The full list of exhibitors is available on our Exhibitor Directory .

Is there an event app?

Yes, registered attendees will receive access to the official Solar & Storage Live Indonesia 2025 event app . You can use it to view the agenda, bookmark sessions and connect with exhibitors. Visit the Event App page for details on how to download and log in.

How do I login to the networking app?

Instructions on how to log into the Solar & Storage Live Indonesia 2025 event app can be found here . You will be required to log in using the email address you have use to register for the event. If you need any assistance, contact us here .

How can I arrange meetings with exhibitors?

Use the Solar & Storage Live Indonesia 2025 event app to connect and schedule meetings with exhibitors before and during the event.

Conference & Sessions

Is there a conference program?

Yes, our conference features expert speakers and panel discussions. The full agenda is available on our Conference agenda page.

Do I need to pre-register for sessions?

Pre-registration for the sessions is not required. However, we encourage you to bookmark your preferred sessions in the event app to create a personalised schedule. Please refer to the program for more details.

Will presentations or recordings be available after the event?

No, sessions are not recorded. We encourage attendees to connect with speakers directly through the event app to request any materials or follow-up information.

Exhibitor-related Questions

I am an exhibitor. Where and when can I collect my exhibitor badge?

You can collect your Exhibitor badge at the Ticket Box (Registration) outside Hall 3A.
5 November 2025: 12:00pm to 6:00pm
6 November 2025: 8:30am to 5:00pm
7 November 2025: 8:30am to 4:30pm

I am an exhibitor. How can I register for a badge?

A unique link for exhibitor badge registration has been sent to your company representative via email. If you require further assistance, please contact Elain at elain.tay@terrapinn.com.

I am exhibiting at the event. Is there a storage space where I can store my items?

There is no storage space available onsite. You may arrange with our Official Freight Forwarder (DSV) to store your items at a fee. Please refer to Form 7 (Freight Forwarding Services) for more information.

Do I need Personal Protective Equipment (PPE) on setup days?

High visibility vest and covered shoes is required for all personnel entering the hall on 4 & 5 November 2025.

Can I bring catering into the hall?

No, food & beverage catering is exclusive to ICE Indonesia.

I'm a raw space Exhibitor. How do I submit my booth design for approval?

Submit your booth design via email to the Organiser at elain.tay@terrapinn.com before 18 September 2025.

I am an exhibitor. What is the set-up schedule?

Please refer to the onsite schedule found in the exhibition manual. More information here: Exhibitor Information Forms

Photography and videography

Considering safe event management measures implemented for the event, please note that:
- No photography or video equipment allowed unless approval is obtained from the Organiser.
- Recording of interviews must be scheduled and recorded in a booth and/or a designated room or enclosed location in the Hall.
- All interviews must be scheduled in advance with the Organiser. Walking up to an attendee with a camera or microphone and asking for an interview without prior approval is not permitted.

You may be photographed, audio recorded and video-recorded at Solar & Storage Live Indonesia 2025 organised by Terrapinn Pte Ltd. By entering the event premises, you consent to all photographs, interviews, audio recordings and/or video recordings made, produced or taken of you ("Materials") and the use, release, publication, exhibition, or reproduction of the Materials in all marketing and communication materials in any media by Terrapinn, its affiliates and/or representatives. Should you wish to opt out of the above, please reach out to us at customerservice.sg@terrapinn.com .

The Organiser reserves the rights to refuse admission or to remove any person from the event without having to specify a reason.