Omnia Ahmed | General Manager – CX
AWRostamani

Omnia is a CX professional with more than 20 years of diversified multi-national experience. She is passionate about creating strong strategies for taking the customer centricity to the next levels, always seeking opportunities to capitalize on customers’ insights, promoting continuous improvement to generate differentiated experiences and fostering a customer-centric culture. In her current capacity, as Head of Customer Experience at AW ROSTAMANI, she's supporting the organization in its transformation process towards enabling ‘Exceptional Customer Experience’; by reshaping the way the business operates, bringing the customer to the center of everything and unlocking sustainable values for both Customers & Stakeholders.