Frequently Asked Questions

Wednesday, 5 May, 2027 — Thursday, 6 May, 2027
Main Congress Days: 5–6 May
Excel, London

Day 1: Wednesday 5 May | 9:00am – 6:00pm
Day 2: Thursday 6 May | 09:00am – 3:00pm 

Yes, there is parking at the Excel. The only way to guarantee a parking space is to pre-book. You can do that here . Access to the car park is only via the A13. Please be aware that there is no access to the venue car park from Western Gateway or Seagull Lane. If you are travelling from central London or from the south, using the Blackwall Tunnel to access the car park and lorryways, please use the A13 and turn off on the A112 junction taking Tollgate Road southbound.

• Please ensure that your email address is unique and has not already been used to register.
• Please ensure all fields with an * have been filled in.
• Try a different device or browser.
• If you are a speaker or sponsor, one of the MedLab Live team members should already have registered you. Please contact them directly if there are any problems with your registration.

If you have further issues with registering, please contact lukas.nichta@terrapinn.com

The MedLab Live event app will be available for sponsors and exhibitors 5 weeks before the event, and for all other attendees 4 weeks before the event. 

After downloading the  Terrapinn Events app, you can log in with the same email you used for registration. Follow the instructions on the app to register for an account.

After registering to the app, you will be able to:

• View the attendee list
• View all exhibitors
• Make connections and network with other attendees by requesting meetings
• Build your personalised agenda by marking the sessions you are interested in

Find out more about Terrapinn Events App and how to download the app here

Yes, you can request meetings with other attendees on Terrapinn Events App when the event app is live prior to the event. You can only request meetings with all attendees if you have a Full App Access pass.

Visit our sponsor/exhibit page for more information about sponsorship and exhibition opportunities. If you would like to enquire directly, contact  hugo.khoueiry@terrapinn.com .

Visit our conference page  for more information about our speakers and the event's topics. If you have any enquiries regarding speaking opportunities, contact  Queralt.Smith-Vila@terrapinn.com . 

No, we do not offer any financial support or funding to attend the event.

Visit our accommodation page to view the hotels near the Excel and you can stay at a discounted price.

Visit our accommodation page to view the hotels near the Excel and stay at a discounted price.

You can earn hours of CPD accreditation by attending this year's Congress. You will need to register the sessions you would like to attend prior to the event via the Terrapinn Events App.

After the event, all delegates will receive an email with instructions on how to obtain their CPD certificate.

Visit our CPD page for more information.

Our attendees typically dress in business attire at our events.

Individuals under 18 will not be permitted entrance to the event.

Refunds are not available. Please read our T&C's before purchasing your ticket(s) to the congress. You are able to transfer the ticket to a different name. Please contact lukas.nichta@terrapinn.com