Fran is Director of Access at Western Health in Melbourne, Victoria, where she applies her expertise in demand and capacity management to one of Australia's leading public health services. Fran brings a strong combination of clinical leadership understanding and business analytical capability to the complex challenges of hospital access and patient flow. Her career spans senior roles across Melbourne's healthcare sector, including positions at Epworth, St Vincent’s Private and Northern Health, where she has been recognised for her ability to build high-performing teams and engage stakeholders in meaningful organisational change. Fran holds an MBA from the Australian Institute of Business, alongside postgraduate qualifications in human resources and commerce, and has completed advanced studies in People Analytics at MIT.