Anjali Birla | Vice President - Customer Experience Strategy & Intelligence
Air India

Anjali Birla, Vice President - Customer Experience Strategy & Intelligence, Air India

Appearances:

AFA26 Day 1 @ 12:45

Panel: From Talk to Tangible – Moving from experience strategy cliches to delivering what passengers truly want

Mark Anthony Munsayac, Vice President - Customer Experience, Philippine Airlines

Hemant Mediratta, Co-Founder & Director, Rezolv Hospitality

Moderator: Mandeep Grewal, Founding Partner/CEO, Flyaway Advisors LLC

Rob Miller, SVP Business Development, TA Connections

Ernest Hui, Head Of Design, Cathay Pacific

Anjali Birla, Vice President - Customer Experience Strategy & Intelligence, Air India

last published: 04/Feb/26 11:05 GMT

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