Eng. Hind Ahmed is a distinguished civil engineer and laboratory leader with nearly 20 years of experience at Dubai Municipality. Currently serving as the Director of the Dubai Central Laboratory, she plays a pivotal role in advancing quality standards, testing, metrology and product certification capabilities, and innovation across various sectors in Dubai where DCLD provide its services . Known for her strategic leadership and commitment to excellence, Eng. Hind was honored with the Creative Category award by the Dubai Government Excellence Programme, recognizing her forward-thinking initiatives within public service. Her career reflects a strong dedication to technical excellence, public safety, and sustainable development of DCLD services to align with the international best practices and the latest adopted artificial intelligence techniques