Dr. Jassim Al Awadhi is a digital transformation and AI implementation expert with over 20 years of experience in the telecommunications industry. At du, he has held several senior leadership roles across service quality, infrastructure, and product launch functions, and currently leads key digital transformation initiatives.
He holds a PhD in Business Management focused on AI, an MBA in Strategic Management, and a Bachelor’s in Electronics Engineering. A published researcher and frequent speaker, Dr. Jassim specializes in optimizing customer experience through innovative technologies and has been instrumental in shaping AI-driven operational strategies across telecom services.
Franck Petit
franck.petit@terrapinn.com
Kheeran Vasuthavan
kheeran.vasuthavan@terrapinn.com