Goran Kapic | Chief of information security and sales support
HZPP doo

Goran Kapic, Chief of information security and sales support, HZPP doo

Diploma in management 2006 — 2010
Telecommunications and ICT 1991 — 1997
Henley Business School, University of Reading , UK
University of Zagreb, Faculty of Electrical Engineering and Computing

HZ Passenger transport Ltd (HZPP) May 2013 — -
Head of Department for Information Security and Sales Support
2014.- 2015. digital transformation of company's business processes - World Bank
funded series of projects
2016. as project manager, moved into live production with the new 5M EUR ISPRO
ticketing sales and reservation system for domestic passenger tickets - 800
salespeople, web and smartphone sales, with around 600.000 monthly tickets sold
2017. as project manager, moved into live production with the new ticketing sales
and reservation system for international passenger tickets
led a three-person project manager team

CS computer systems d.o.o. March 2011 — May 2013
CS computer systems d.o.o. September 2002 — February 2011
Procter and Gamble d.o.o. February 2002 — June 2002

Appearances:



Rail Festival Day 1 14th November @ 11:20

Technology and Strategy Roundtables

With rising passenger expectations and rapidly-changing technology, how can we as an industry evolve to meet these challenges? Our roundtables are hosted by senior level topic specialists. Participants are asked to introduce themselves to the table, and then as a group, they brainstorm and produce their suggestions on what technology would work best for them. After 35 minutes, there is one rotation, so participants can join two tables during the session.
 

The impact of the 4th Industrial revolution on the role of ICT in Rail

Rail Festival Day 1 14th November @ 15:00

Top 10 challenges and life lessons learned when implementing a new ticketing system and five sales channels in Croatia

  • Understand the main technical challenges we faced in jumping eons ahead in a single day
  • Overcoming the cultural challenges in Croatia and making the case for digital
  • Do not underestimate the hidden parts of the project
  • Sharing the reactions of our customers and the potential in the future

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