Domestic Home Delivery
- How can robust strategies for returns management be used as a vehicle to enhance customer communications and connections?
- Can effective back office management reduce the impact on the bottom line?
- How can innovative approaches increase customer satisfaction and how can this be quantified?
Moderator: Patrick Allard, SVP of Sales and Business Development, Newgistics Inc
Jason Seemann, Senior Manager, Omnichannel & Order Management, Abercrombie & Fitch
Chris Shaver, Director, Flexible Fulfillment, Chico's FAS, Inc.
Rich Byrnes, AVP, Outbound Transportation and Logistics, Ascena Retail Group Inc