Frequently Asked Questions


Virtual platform is now LIVE!

Access it for networking and pre- congress content

You should've received your login details by now, if not email


Advanced Therapies 2020 is going digital

Due to the ongoing global pandemic we have decided to run the Advanced Therapies Congress 100% virtually this year.

What does this mean for you?


More participants

Because attendance is now possible from anywhere in the world, we’re working with our partners to invite more ATMP developers from pharma, biotech and start-ups as well as payers, HTAs, regulators and investors, and with the digital pricing options we’re promoting the event to more delegates and expect more registrations. If you’re an NHS worker and would like to invite more colleagues, please click here for the bursary application.


I’d like a refund

We’re delivering the event, with all speakers participating, all the networking will still be available to you, with a much more sophisticated networking platform. We’re therefore not able to offer refunds.


The price I paid to register for the physical event is different to registration for the digital event, what should I do?

We’re giving people a voucher to bring their colleagues for the price difference of what they paid to attend. Contact for more information


Do I need to re-register?

You do not need to re-register, your registration remains valid.


What if I can’t attend the Virtual Meeting live? Will sessions be recorded?

Yes, all sessions presented virtually will be recorded and made available post-meeting.


Can I transfer my registration to a colleague?

Yes, if you can’t attend the virtual meeting, you may transfer your registration to a colleague.


Will attendees and exhibitors be refunded for airline tickets and hotel costs?

Registrants are responsible for cancelling their own airline and hotel reservations. Terrapinn is not responsible for any airfare or other costs incurred by registrants.

How do I log into the event platform?

Participants will recieve their log in details via email. If you are yet to recieve your details, please contact us .