The Travel Disruptors Panel: Shaping the future of air travel
In today’s internet-based era, the talk of the town is customer-centricity, personalisation, and customisation. That means customers want transparent airfare comparisons, seamless check-in, comfortable seating, cut-rate hotels, recommended restaurant premises and a whole load of additional services. Given the new complexity in customer’s expectations, those who are able to sort it out will lead the game.
Join us in a thought-provoking debate of the future of air travel – where some of the industry’s game changers would discuss how different players can make money in more earnest ways, and how passengers can enjoy the journey more, too. Key areas that will be addressed include:
- Who are the latest companies shaking up the airline industry? Who is the next disruptor?
- What would change the face of the travel business in a revolutionary way?
- If we started an airline from scratch, what would we do?
- Radical ideas and know-how to get things done
Moderator: Shashank Nigam, Chief Executive Officer, SimpliFlying
Sebastian Herzog, Chief Strategist & Co-Founder, Lufthansa Innovation Hub
Steve Hui, Founder, iFLYflat
Eric Gnock Fah, Co-Founder, Klook