Frequently Asked Questions

General Information

13-14 May, 2026 (Wednesday & Thursday)

The NEC, Birmingham
Pendigo Way, Marston Green, Birmingham, B40 1NT, United Kingdom

For more information on how to get to the event, click here .
Day 1:  Wednesday 15th October 2025 - 09:30 - 18:30 (Last entry: 17:00)
Day 2:  Thursday 16th October 2025 - 09:30 - 16:00 (Last entry: 15:00)

Registration opens for all visitors on all days at 09:30am
Your free badge gives you unlimited access to the exhibition, conference and networking areas. Register here if you haven't yet.
Yes, ID may be required alongside your badge for security and verification purposes.
You will receive an email a week before the show which gives you the option to print your badge. We advise you print your badge prior to arriving to the event.
Ensure you are using a unique email address which hasn't been used to register already. Speakers should already be automatically registered by a UK Rail team member. The registration process should only take a couple of minutes. If you have a large team, we strongly advise forwarding them the link to register themselves.
You can view your QR code badge on the official Terrapinn Event App. You can also print your badge prior to arriving to the event which we advise. After registering, an email confirmation will be sent to you. You can access your badge in the event app. We will also send your badge to you via email one week prior to the event.

Exhibitors – Badge collection: All exhibitors have the option to collect your badge from the registration desk on Tuesday 12th May between 2pm - 6pm. Please do this for faster entry on Day 1 of the show. Registration opens for all other attendees on Wednesday 13th May at 09:30am.
There is no formal dress code. Most attendees wear business casual.
No one under the age of 18 will be allowed to enter the event.
Yes, cloakroom facilities are available at the NEC.
Yes, the NEC is fully accessible and has step-free access, accessible toilets, and parking.

Travel & Accommodation

NEC is accessible by train, car, and air. Birmingham International Railway Station is directly connected to the venue. Directions and transport info can be found here .
Visitors  have three options to pay for their parking, which will ensure their vehicle registration is recognised at exit for a frictionless departure:
- Advanced booking
- On-the-day in venue payment
- On-the-day online payment

Please click here  for further information.
We've partnered with HotelMap to provide discounted rates near NEC Birmingham. Book your hotel here .

Theatre Agenda & App

The agenda is available online. View it here .
Yes, the official event app gives access to agendas, floorplans, networking and meetings. It will be available a few weeks before the event. Instructions to download and log in will be emailed to you.
No, there will be no recordings or slides shared. You must attend the sessions live.

On-site Services

Yes, free Wi-Fi will be available throughout the venue.
Yes, there will be catering on-site including vegetarian and vegan options.

Health & Safety

Yes, security staff will be present throughout the venue. You must always have a badge on you to be at the event.
Please approach a member of staff or go to the registration/information desk for assistance.

Connect With Us

Exhibition


Sophie Brady
sophie.brady@terrapinn.com

Speaking Opportunities


Naz Rahman
nazifa.rahman@terrapinn.com

Marketing


Alicia Brown
alicia.brown@terrapinn.com