Jio Haptik has pioneered AI-powered innovation since 2013, processing 15B+ AI-driven conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises. Today, it’s helping brands deliver exceptional customer experiences on messaging platforms like WhatsApp by adding a layer of Generative AI to unlock business outcomes at scale. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more.