Vicky Mongala | Host & Industry Expert
Fraternelle Africaine de Johannesbourg

A resourceful consummate professional with over a decade of industry experience, leveraging advanced capabilities in acting as an advocate to ensure that: • Needs are Acknowledged, Understood and Met. • Problems are Resolved through solutions that meet established requirements. • Demands are Supplied. • Services are Provided.   With a proven track record in collaborating with management to aid in the formulation and reformulation of strategies that attract the organisation’s target audience, with the aptitude to analyse data that identify gaps and implement plans aimed at improving businesses, as well as marketing strategies.   My professional experience expands to: • Handling multiple key accounts. • Ensuring quality of services provided. • Addressing and Resolving problems, queries and complaints. • Enhancing trust and Maintaining loyalty. • Building Relationship and Rapport report. • Retaining and Gaining resources. • Organizing, Planning and time Managing. • Meeting quotas and closing leads in pipelines. • Assessing financial year. • Monitoring accommodation and transportation logistics.   I am well versed in successfully managing Corporate Social Responsibility Initiatives outside the scope of my work with a diverse skill set in overseeing multiple expertise. But also, I am also an accredited Teacher, Translator, Interpreter and Transcriber (Transcriptionist) equipped with an impeccable English and immaculate French, with the ability to add value to any organisation’s strategic initiatives, along with my critical and analytical thinking skills, I believe that I can contribute to the growth to any establishment and that I am equipped to fulfil, but also strive, then exceed the expectations.   Deepest warm and kind regards... Blessings!!!