Event FAQs

Everything you need to know about attending Seamless Africa 2025

Get ready to go Seamless! Join thousands of other attendees discovering the future of payments, fintech, banking, retail and commerce on Monday 08 - Tuesday 09 September, 2025. Attendees must be 21 or over to enter the venue.

IMPORTANT INFORMATION

Monday 08 September

Registration opens 8am

Exhibition open 9:00am - 5pm

Conference timings 9:30am - 5pm

Tuesday 09 September

Registration opens 8am

Exhibition open 9:00am - 5pm

Conference timings 9:30am - 5pm

VENUE

Sandton Convention Centre, Johannesburg, South Africa

BADGE INFORMATION

Download the Seamless app to access your digital badge - the Seamless app wil go live 2 weeks prior to the event.

HOW IT WORKS

DOWNLOAD APP

Download the event app by searching 'Seamless' in the app store and signing in with the email address you registered with.

GET YOUR BADGE

Through the Seamless app, you will be able to access your digital badge. Read below for more badge FAQs.

ATTEND

Get ready to go Seamless! Join thousands of other attendees discovering the future of digital commerce.

FAQs

Badge FAQs

All badges this year are digital and available on the Seamless app.

What if I want to change my badge? Please log on to the app and visit the ‘My Account’ section where you can make changes to your digital badge.

I still can’t edit my badge – Please enter the event with your current badge on the app, we will have help desks on the exhibition floor and can assist with further issues on-site.

If you are a sponsor/exhibitor then please also make sure you are registering your exhibition stand staff through the links provided in the exhibitor manual. If you cannot locate your manual please speak to your assigned Operations Team member.

How can I access the event app?

Download the event app by searching 'Seamless' in the app store and signing in with the email address you registered with.

What can I do on the event app?

Plan and manage your meeting schedule to take place at the show. Keep up to date with the agenda, social feeds and expo floor plan. If you would like full access to the event app, including the ability to message all attendees, you will need to purchase a premium networking pass.

Is there a virtual element to the event?

No - this year's event is fully live and in-person at the Sandton Convention Centre. No content will be streamed virtually. However you can use the event app to network depending on your access.

What is included in my Free Visitor Exhibition Pass?

As a visitor to Seamless, you will be able to access to everything on the show floor plus all conference sessions across two days.

How do I get there?

Please enter this into your sat nav: https://maps.app.goo.gl/uNCcTjbJC17xEiJKA

What are the visa requirements to enter South Africa?

Visit our visa information page to find out more about requirements. Visa Information Page

Can you recommend accommodation options?

Our recommended accommodation options will be shared shortly.

Got any further questions or want to speak to a member of the team? Drop us an email at customerservice.uae@terrapinn.com