Madison Norton-Betts | Cluster Sales Manager
The Clermont Hotel Group

Madison Norton-Betts, Cluster Sales Manager, The Clermont Hotel Group

Born and raised in Hampshire, Madison began working at the age of 12 in exchange for private horse riding lessons, an early lesson that hard work is key to achieving your goals. Madison’s career in hospitality has been built from the ground up, spanning a variety of departments and roles including reception, duty management, operations management and Meetings & Events. Through these experiences, Madison discovered that her true passion lies in sales and in building meaningful, long-term partnerships. With a genuine love for people and performance, Madison is deeply committed to shaping the future of leadership. She believes that technology, innovation, and collaboration will define the next era of our industry, and she’s excited about that evolution.

Appearances:



Day 1 @ 15:10

New voices, new vision: the future of hotel leadership

This session will explore how young managers are shaping the next generation of hospitality. Drawing on Madison's own journey through a variety of hotel roles, she will share how new perspectives, adaptability, and a digital-first mindset are transforming the way we lead. The session highlights the importance of embracing technology, building strong partnerships, and empowering young talent to create lasting impact. Madison believes the future of our industry belongs to those who are bold enough to challenge tradition, think differently, and lead with passion and purpose.

last published: 18/Feb/26 11:45 GMT

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