Rethinking hotel success: what really drives profit?
Profitability today means more than just room rates and occupancy. This panel explores new metrics and revenue streams that define real success in hospitality.
Discover new ways to define and measure hotel profitability
Ancillary revenue: the role of non-room profit in financial success
Learn how guest lifetime value changes revenue strategy
James B. Clarke MI / Rethinking hotel success: what really drives profit?
James B. Clarke MI, Chair of the Master Innholders and General Manager, London Hilton Park Lane
James B. Clarke MI is General Manager at London Hilton on Park Lane, located in the heart of Mayfair. With over 30 years of global hospitality experience, James brings a wealth of expertise gained from leadership roles across the UK, US and the Caribbean. In addition to his operational...